Berkadia Commercial Mortgage LLC

Product Manager - AI

Berkadia Commercial Mortgage LLC$110K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 5+ years of product-management experience in enterprise software.
  • 2+ years of experience with AI-specific products, including generative AI.
  • Prior hands-on technical experience in software engineering or machine learning preferred.
  • Ability to translate complex business processes into product experiences.

Responsibilities

  • Champion the vision and strategy for an enterprise AI platform.
  • Analyze inputs from various stakeholders to inform product decisions.
  • Manage the entire software product lifecycle from discovery to release.
  • Collaborate with stakeholders to build AI-enabled, generative AI products.
  • Know generative AI application patterns and secure enterprise integrations.
  • Partner with technical teams and business experts for product development.
  • Navigate a fast-paced environment with evolving AI technologies.

Benefits

  • Monthly paid volunteer hours and donation matching.
  • Employee Resource Groups for personal and professional growth.
  • Fertility and family planning services offered.
  • Up to 12 weeks of fully paid parental leave.
  • Mental health care including free counseling sessions.
  • Generous tuition reimbursement program.
  • Pet insurance discounts available.
Full Job Description
The Product Manager, AI will help shape and scale Berkadia's standalone AI application into an enterprise platform that enables business units to design, configure, and deploy secure, governed AI-enabled workflows.

This role will partner closely with business subject-matter experts, engineering, data, machine learning, and enterprise technology teams to translate business needs into scalable AI product capabilities. The Product Manager will help establish the reusable platform components, tools, workflows, guardrails, data-access patterns, and user experiences that empower business teams to self-serve within a controlled framework.

The ideal candidate combines strong product-management discipline with technical fluency in generative AI, large language models (LLMs), agentic systems, enterprise integrations, and software delivery. They can communicate effectively with both technical teams and business stakeholders, understand the lifecycle of AI-enabled products, and guide the delivery of practical solutions that improve Berkadia's investment sales, mortgage banking, loan servicing, and corporate workflows.

We Innovate to shape the future of CRE, so in this role you will:

Responsibilities:
  • Champion and reinforce the vision, strategy, and roadmap, and operating model for an enterprise AI platform.
  • Strong analytical and problem-solving skills, with the ability to synthesize business, technical, user, and operational inputs into clear product decisions.
  • Demonstrated experience managing a software product in an enterprise environment from discovery through release and ongoing iteration.
  • Experience as a Product Manager for AI-enabled, generative AI, LLM-based, machine-learning, or agentic products.
  • Working knowledge of generative AI application patterns and secure enterprise integration, including prompt engineering, retrieval-augmented generation, tool calling, workflow orchestration, model evaluation, agentic systems, APIs, tool frameworks, and governed access to enterprise data and systems.
  • Experience partnering with data scientists, machine-learning engineers, software engineers, solution architects, and business subject-matter experts.
  • Familiarity with both traditional machine-learning concepts and modern LLM-based product development is preferred.
  • Strong understanding of SDLC and Agile methodologies, including backlog management, iterative delivery, release planning, and cross-functional collaboration.
  • Ability to work effectively in a fast-moving environment with ambiguity, competing priorities, and evolving AI technologies.
  • Strong written, verbal, facilitation, and stakeholder-management skills.

We Stand for Excellence, so to achieve success in this role you should have:

Requirements:
  • Bachelor's degree or equivalent practical experience.
  • 5+ years of product-management experience, including responsibility for delivering software products in an enterprise environment.
  • 2+ years of experience working on AI-specific products or capabilities, such as generative AI applications, LLM-enabled products, AI agents, machine-learning products, or intelligent workflow automation.
  • Prior hands-on technical experience in software engineering, data, analytics, machine learning, AI application development, or a related technical field is strongly preferred.
  • Experience working with internal enterprise users and translating complex business processes into scalable digital-product experiences.
  • Experience supporting products that integrate with CRM, workflow, data, or other enterprise platforms is preferred.

We believe People Matter, so we offer benefits that go beyond:
  • Monthly paid volunteer hours and donation matching to benefit our communities
  • Employee Resource Groups that help you grow with us
  • Fertility and family planning services
  • Up to 12-weeks of fully paid parental leave
  • Mental health care, including free counseling sessions:
  • We'll help fund your learning journey with generous tuition reimbursement
  • Pet insurance discounts
  • And more!


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About Berkadia Commercial Mortgage LLC

Berkadia Commercial Mortgage LLC is a leading commercial real estate finance company that provides mortgage banking, investment sales, and servicing solutions for multifamily and commercial properties. The company offers a wide range of financing options, including Fannie Mae, Freddie Mac, HUD/FHA, CMBS, life company, bridge, mezzanine, and preferred equity. Berkadia Commercial Mortgage LLC was founded in 2009 and is headquartered in Horsham, Pennsylvania.
Learn more about Berkadia Commercial Mortgage LLC
Size
1,500 employees
Industry
Founded
2009

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