Riskspan, Inc

Product Manager Agency MBS

Riskspan, Inc$90K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of experience in structured finance, fixed income, mortgage analytics, or financial technology
  • 1-2 years of specific experience with agency MBS
  • Familiarity with prepayment dynamics including CPR, S-curves, and burnout
  • Proficiency in SQL and Snowflake for data analysis
  • Strong understanding of market trends related to agency MBS.

Responsibilities

  • Own and contribute to the Agency MBS product roadmap, defining priorities and writing requirements.
  • Develop deep expertise in RiskSpan's agency prepayment models and analytical capabilities.
  • Translate client feedback into structured product requirements for the Engineering team.
  • Monitor MBS market developments to identify product opportunities.
  • Manage and extend AI-powered product features while defining the roadmap for future capabilities.
  • Serve as the primary point of contact for client-related Agency MBS inquiries.
  • Assist Sales Engineering with demos and prospect evaluations for MBS products.

Benefits

  • Opportunity to work at the intersection of product management and client engagement.
  • Involvement with cutting-edge AI capabilities within the product suite.
  • Collaboration across diverse internal teams, including Engineering and Customer Success.
  • Deepen expertise in agency MBS analytics and modeling.
Full Job Description
Description

Role Summary

We are looking for an Agency MBS Product Manager to drive own the product roadmap and strategy for our agency prepayment analytics and modeling capabilities, while also serving as a key client-facing resource. This role combines product management and client support: you will define requirements, prioritize the backlog, and drive feature development in close partnership with Engineering and our Head of Analytics, while also ensuring clients get fast, knowledgeable answers to their questions. A meaningful part of this role involves our AI-powered product features -- RiskSpan has already built AI capabilities into the platform and this person will help shape and extend them. You will also assist the Sales Engineering team with demos and trials, particularly for the MBS product.

What You'll Do

Product Management
  • Own Contirbute to the agency MBS product roadmap -- define priorities, write requirements, and drive features from concept to launch.
  • Develop deep expertise in RiskSpan's agency prepayment models, MBS analytics, and platform features.
  • Translate client feedback and market trends into structured product requirements for Engineering.
  • Monitor Agency MBS market developments (GSE policy changes, prepayment trends, rate environment) and identify product opportunities.
  • Take an active role in managing and extending RiskSpan's existing AI-powered product features, -- including tools built on Claude and Claude Code, -- and help define the roadmap for the next generation of AI capabilities.
  • Develop content to support marketing of the MBS product -- including use cases, one-pagers, blog posts, and demo narratives -- in partnership with Marketing and Sales.

Client Support & Onboarding
  • Serve as the go-to subject matter expert primary point of contact for clients with Agency MBS questions on the RiskSpan Platform.
  • Handle client questions directly, partnering with the CSM on relationship management and routing technical issues to Engineering or other SMEs when needed
  • Provide client support as a subject matter escalation point across RiskSpan's broader analytical product suite as needed.
  • Help test and train AI-powered support tools designed to handle common Agency MBS questions, -- contributing your domain expertise to improve automated responses and escalation logic.


  • Triage and route complex issues to Engineering or other SMEs as needed.

Sales & Cross-Functional Collaboration
  • Represent the client and product perspective across internal teams like Engineering, Quantitative Research, Customer Success, and Sales.
  • Collaborate with Customer Success to ensure smooth handoffs, healthy client relationships, and closed-loop feedback from post-sale to product.
  • Support Sales Engineers on demos, trials, and prospect evaluations -- particularly for the MBS product.
  • Provide dedicated support coverage that frees Customer Success to focus on pipeline and expansion.
  • Track client usage patterns and surface insights Partner with Sales to understand client usage patterns andthat inform roadmap priorities and ultimately support revenue and renewal conversations.
  • Develop content to support marketing of the MBS product, including use cases, one-pagers, blog posts, and demo narratives, in partnership with Marketing and Sales.

What you bring
  • 2-4 years of experience, including1-2 years of experience in structured finance, fixed income, mortgage analytics, or financial technology.
  • Working knowledge of agency MBS (Fannie Mae, Freddie Mac, Ginnie Mae pools, TBAs, and prepayment dynamics).
  • Solid understanding of prepayment analysis concepts: CPR, S-curves, refi incentive, SATO, burnout, and seasoning.
  • Comfortable querying and analyzing data in SQL and Snowflake.

About Riskspan, Inc

RiskSpan is a leading provider of innovative technology solutions and services to the financial services industry. Our mission is to help our clients manage risk, improve performance, and drive growth. We offer a wide range of products and services, including risk management software, data analytics, and consulting services. Our clients include banks, asset managers, insurance companies, and other financial institutions. We are committed to providing our clients with the highest quality products and services, and we strive to exceed their expectations every day.
Learn more about Riskspan, Inc
Size
200 employees
Industry
Net Income
-$5 million
Founded
2001
Revenue
$20 million

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