What your new challenge will look like

Youllbeworking onoptaire, our newest offering and an AI-nativelogisticsplatform for supply chain planning and execution, built to help customers sense, decide, and act on day-to-day operational changes across their network. You will act as the voice of our U.S. customers within the product organization.Youlllead discovery efforts,validateproduct-market fit, and ensure our platform is tailored to the operational realities and expectations of North Americanlogisticsmarket.

This role is part of the Product Management organization and works closely with Go-To-Market Strategy, Marketing, Sales, and Account Management. You will be empowered tohelpshape the product strategy for North America and drive adoption through customer-centric execution.

Key Responsibilities:

• Lead customer discovery and validationengagementsfor the North American market.

• Translate customer pain points into actionable product requirements.

• Developed rapid prototypes for user validation and value assessment.

• Work in collaboration withthe global product, UX, and engineeringteamstodevelop andreleasefeatures.

• Supportcustomer implementations, ensuring successful onboarding and configuration.

• Support sales enablement byprovidingproduct insights, demos, and roadmap context.

• Contribute to pricing and go-to-market strategy from a product perspective.

• Partner with Product Marketing to ensure messaging reflects product capabilities and customer needs.

• Ensure localization of theoptairefor North American market requirements (e.g., compliance, terminology, workflows).

• Represent North American customer needs in roadmap planning and sprint reviews.

• Drive andmonitoruser and customer adoption, including usage metrics and feedback loops.

• Develop and co-own customer training materials and programs in collaboration with Account Management.

• Document and communicate findings for asynchronouscollaborationacross time zones.

Qualifications:

• 6+ years ofProduct management experience, inLogistics,SupplyChain, andEnterprise SaaS.

• Proventrack recordof customer discovery, implementation support, and market validation.

• Experience using AI to enable the product management function.

• Strong communicationand stakeholder management skills.

• Experience working in distributed teams across time zonesand in asynchronous methods of global collaboration.

• Comfortable with ambiguity and fast-paced environments.

• Based in the U.S. with working ESTtimezone.

What we offer