Salesforce

Product Management Director - Agentforce Operations Private Cloud Edition

Salesforce • $197K — $313K *
Virginia Beach, VA 23464In-Person
Enterprise Technology
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 10+ years in product management or related fields, preferably in enterprise software.
  • 5+ years experience in SaaS and cloud platforms, focusing on security and compliance.
  • Proven track record of guiding complex software from strategy through full product lifecycle.
  • In-depth knowledge of SaaS architecture, including APIs and data isolation.
  • Experience with secure cloud environments and government contract relationships.
  • Familiarity with cloud infrastructure across major providers like AWS and Azure.
  • Strong executive communication skills for cross-functional stakeholder alignment.

Responsibilities

  • Define and execute vision and strategy for Agentforce Operations Private Cloud Edition products.
  • Analyze product architecture to meet enterprise customer requirements securely.
  • Lead planning and delivery efforts across multiple teams for compliance and features.
  • Collaborate with customers and cross-functional teams to discover and validate product solutions.
  • Develop the product strategy, including pricing and packaging aligned with customer outcomes.
  • Drive go-to-market strategy and execution for new product launches.
  • Lead product launch activities and ensure team readiness for adoption.

Benefits

  • Comprehensive support for work-life balance and well-being.
  • Tools and resources to enhance productivity.
  • Opportunities for career growth and professional development.
  • Innovative environment leveraging AI to boost impact.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Product

Job Details

Product Management Director - Agentforce Operations Private Cloud Edition

About This Role

Today, the back-office business operations are plagued by manual, slow, and fragmented processes and data that force organizations to rely heavily on email, spreadsheets and manual labor to manage complex, ever-shifting operational workflows. Agentforce Operations is reimagining the back-office business operations by empowering companies to collaborate and automate complex business processes on a single platform.

We are seeking a senior product leader to lead the strategy, roadmap, and execution for a Private Cloud Edition of our SaaS-based Agentforce Operations platform to be named as the Agentforce Operations Private Cloud Edition (PCE). This role will focus on adapting our commercial SaaS product into a deployable, secure, compliant, and supportable edition that can run inside customer-owned, isolated, restricted or air-gapped cloud environments, including defense cloud enclaves, sovereign cloud environments, and customer-controlled private cloud deployments.

The ideal candidate combines strong SaaS product management experience with deep understanding of cloud architecture, regulated environments, cybersecurity, compliance, and enterprise/government customer needs. This person will work closely with engineering, security, compliance, cloud infrastructure, DevOps/SRE, customer success, sales, legal, and government program teams to define what it means to productize our SaaS offering for highly controlled environments.

Responsibilities
  • Define and execute vision, strategy, and roadmap for Agentforce Operations Private Cloud Edition (PCE) product offerings: especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and Enterprise-readiness.
  • Dive deeply into product/platform architecture to ensure it supports key requirements of enterprise customers from both public and private sectors: secure cloud operations, AI/ML-enabled decision support, operational resilience.
  • Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams.
  • Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.
  • Define and execute the product strategy for Agentforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes.
  • Drive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launch.
  • Lead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.
  • Evangelize product value internally - Salesforce teams, engineering, product leadership leadership - and externally: enterprise and government customers, prospects, events.
  • Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.

Qualifications
  • 10+ years of product management, technical product management, platform product, or enterprise software experience.
  • 5+ years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms.
  • Demonstrated experience taking complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle management.
  • Strong understanding of modern SaaS architecture, including multi-tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operations.
  • Experience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deployments.
  • Working knowledge of cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud environments.
  • Strong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection.
  • Ability to translate complex security, compliance, and infrastructure requirements into actionable product requirements.
  • Strong executive communication skills and stakeholder management, with the ability to influence and align senior stakeholders across product, engineering, security, legal, compliance, risk, sales, and customer organizations.
  • Experience working with large enterprise customers, government agencies, defense contractors, or system integrator partners.
  • Excellent written communication skills, including PRDs, strategy documents, roadmap narratives, customer-facing explanations, and executive updates.


Preferred Qualifications:
  • Preferred a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
  • Strong technical background in computer science, engineering, cybersecurity, cloud infrastructure, or enterprise architecture is preferred.
  • Working experience with private cloud, single-tenant SaaS, dedicated cloud, sovereign cloud, hybrid cloud, or air-gapped deployment models.
  • Familiarity with Kubernetes, containers, infrastructure as code, CI/CD, hardened images, STIGs, FIPS-validated cryptography, SBOMs, artifact repositories, and secure software supply chain practices.
  • Experience building or operating products for FedRAMP, DoD IL4/IL5/IL6, DISA SRG, NIST 800-53, RMF, CMMC, ITAR, CJIS, or similar regulated environments.
  • Experience with government cloud environments such as AWS GovCloud, AWS Secret Region, Azure Government, Azure Government Secret, Oracle Government/Defense Cloud, or agency-owned cloud enclaves.
  • Active or prior U.S. government security clearance is a plus.
  • Experience with Authority to Operate processes, security assessment packages, control inheritance, continuous monitoring, Plan of Action and Milestones, and evidence collection.
  • Experience working with federal system integrators, defense contractors, public sector sales teams, or government acquisition processes.


This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Enterprise Technology
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ
CRM
* Ladders Estimates

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