Gem.com

Product Lead - Connect

Gem.com$180K — $220K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Product Management experience with technical or platform products
  • Experience owning APIs or integration-heavy products
  • Strong technical fluency in system design and engineering collaboration
  • Proven track record of shipping flexible yet simple products
  • Experience enhancing onboarding funnels in B2B or enterprise settings
  • Ability to provide structure in ambiguous and complex environments
  • Effective communicator with both technical and non-technical stakeholders

Responsibilities

  • Own the vision and roadmap for Photon Connect, including APIs and onboarding tools
  • Design and implement scalable systems for customer integration
  • Define and evolve Photon’s API surface area for consistency and usability
  • Establish best practices for versioning and platform reliability
  • Collaborate with commercial and operations teams to gather and interpret customer needs

Benefits

  • Opportunity to work in a highly cross-functional environment
  • Impact Photon’s growth and expansion directly
  • Flexible work schedule with three days in office
  • Engagement in a company focused on developer and customer experiences
  • Involvement in innovative health tech solutions
  • Equity options as part of total compensation package
Full Job Description
Location: NYC Metro Area (Williamsburg Office, 3+ days/week)

Reports to: CTO

We9re looking for a Product Lead to own the platform layer that powers how customers integrate with Photon.

This includes onboarding tooling, APIs, developer experience, and the systems that enable health systems, digital health companies, and enterprise partners to seamlessly plug into Photon9s prescribing and marketplace infrastructure.

You9ll define how customers get up and running, how they scale, and how we make prescribing workflows feel simple and reliable through great tooling and abstractions. Working closely with the CTO, this is a highly cross-functional role at the intersection of product, engineering, and commercial teams, with direct impact on Photon9s growth and expansion.

If you enjoy turning messy, high-stakes integrations into clean, scalable systems-and care deeply about developer and customer experience-this role is for you.

Core Responsibilities

  • Own the vision and roadmap for Photon Connect, including embedded elements, APIs, onboarding flows, portals, and integration tooling
  • Design and ship scalable systems that enable customers to integrate quickly and reliably. improving time-to-live for new customers, reducing friction across onboarding, configuration, and go-live
  • Define and evolve Photon9s API surface area, ensuring consistency, usability, and long-term scalability
  • Establish best practices around versioning, documentation, and platform reliability
  • Work with commercial and operations teams to understand customer needs and translate them into product requirements


Required Qualifications

  • 5+ years of Product Management experience, with ownership over technical or platform products
  • Experience building or owning APIs, platforms, or integration-heavy products
  • Strong technical fluency-you9re comfortable working closely with engineers and understanding system design tradeoffs
  • Track record of shipping products that balance flexibility with simplicity
  • Experience improving onboarding funnels, especially in B2B or enterprise contexts
  • Ability to navigate ambiguity and define structure in complex systems
  • Strong communication skills across technical and non-technical stakeholders


Preferred Qualifications

  • Background in B2B SaaS, fintech, or infrastructure/platform products
  • Experience with healthcare systems, EHR integrations, or regulated environments
  • Experience building developer-facing products (SDKs, docs, sandbox environments)
  • Comfort working with data tools or querying systems directly (e.g., SQL)
  • Experience leveraging AI in workflows


Pay Transparency

The estimated base salary for this role is $180,000 - $220,000 USD annually. Actual compensation will depend on skills, qualifications, and experience, and includes equity and benefits. At our stage, we place significant value on equity as part of total compensation.

About Gem.com

Industry
Founded
2013

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