About the RoleAirOps is building the product content teams use to win in AI search - and this role is about turning hard problems into experiences people actually love. We're hiring a Product Engineer to prototype quickly, ship customer-visible features, and iterate based on real feedback in days, not quarters.
You'll work tightly with Design and Product, talk directly with customers, and help define what "great" looks like as we scale. If you have strong product taste, deep customer empathy, and love taking ideas from zero to one, you'll be excited about this seat.
What you'll do:- Design, prototype, and launch AI-powered products that solve real user problems - from early concept through scaled feature
- Direct customer engagement: understand needs, validate ideas quickly, and iterate based on what you learn
- Cross-functional collaboration with product, design, and data teams to take features from idea to production at startup speed
- Navigate ambiguity: define what to build when the path forward is not clear
- Keep systems fast and reliable under real-world usage
Who you are:- 3+ years building products that people love, with demonstrated experience taking ideas from zero to one
- Track record of shipping quickly while maintaining quality - you know when to move fast and when to be thorough
- Strong product taste paired with deep customer empathy
- Thrives in ambiguous, fast-changing environments where requirements shift and customer feedback drives decisions
- Outstanding communication skills across technical and non-technical audiences
Nice to haves- Excitement about AI and its application in product experiences
- Experience working with Python and strong ML or LLM knowledge
- Experience with evals
- History of direct customer engagement
Our Guiding Principles- Extreme Ownership
- Quality
- Curiosity and Play
- Make Our Customers Heroes
- Respectful Candor
Benefits- Equity in a fast-growing startup
- Competitive benefits package tailored to your location
- Flexible time off policy
- Parental Leave
- A fun-loving and (just a bit) nerdy team that loves to move fast!
