Job DescriptionHelp improve the processes that power accurate financial reporting and budgeting. You'll collaborate across finance and technology teams to simplify workflows, strengthen controls, and enable better decisions through data.
As a Product Controller on the Consumer Community Banking Product, Experience and Technology team, you will partner with finance, planning, technology, and controllership stakeholders to understand end-to-end accounting and reporting processes and identify opportunities to improve them. You'll focus on fixed assets accounting, reporting readiness, and documentation that supports a strong control environment. You'll also contribute to integration and process improvement initiatives by using data analysis and automation tools to improve how information is retrieved, analyzed, and communicated.
Job responsibilities - Document accounting flows and procedures aligned to the firm's booking model
- Stay current on U.S. GAAP and relevant regulatory guidance to support accounting and external reporting requirements
- Partner with technology and control stakeholders to help ensure reporting solutions meet risk and control expectations
- Maintain documentation that supports SOX compliance, internal audit standards, and internal attestation requirements
- Support budgeting and financial reporting processes by delivering clear, timely analysis and responses to inquiries
- Identify opportunities to improve end-to-end processes and help implement practical, scalable solutions
- Participate in business integration and process improvement initiatives, including defining best practices for data access and retrieval
- Use tools such as SQL, Alteryx, and AI-enabled analysis methods to improve efficiency and insight generation (where appropriate)
- Prepare concise summaries and materials for management audiences, translating complex topics into clear messages
- Escalate issues promptly, including risks, control gaps, and process breakdowns, with recommended actions
- Build strong working relationships across multiple teams to drive alignment and execution
Required qualifications, capabilities, and skills - Bachelor's degree in Accounting or Finance
- Strong knowledge of U.S. GAAP, including fixed assets accounting
- Minimum 2+ years of experience in Accounting or Finance
- Demonstrated analytical and problem-solving skills, with the ability to develop plans and execute for results
- Strong communication skills, including the ability to present concise messages to management
- Advanced proficiency in Excel and experience with enterprise finance systems (e.g., SAP; planning/reporting tools such as Hyperion Essbase and Anaplan)
- Strong organization and multitasking skills, with the ability to manage multiple priorities
Preferred qualifications, capabilities, and skills- Experience with Databricks, Alteryx, or similar data preparation/data mining tools
- Working knowledge of SQL and automation approaches for reporting and analysis
- Experience supporting process improvement or business integration initiatives in a finance environment
- Flexibility to occasionally support work outside standard business hours as business needs require
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
