Producer / Client Executive - Commercial Insurance

BFL Canada

$90K — $110K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in the insurance industry, with 5+ years in an account management/executive role.
  • AMF licensed to operate in the insurance sector.
  • Excellent interpersonal, communication, and presentation skills.
  • Ability to work both collaboratively and independently with minimal supervision.
  • Bilingual in French and English, with strong verbal and written skills in both languages.
  • Proficient in MS Office, including Excel, Outlook, and Word.
  • Strong analytical and problem-solving capabilities.
  • Effective time management and organizational skills.

Responsibilities

  • Proactively maintain and develop relationships with broker partners, clients, and their operations.
  • Generate new business through existing broker channels and relationships with key insurers.
  • Complete new business and renewal tasks in collaboration with team members.
  • Resolve customer issues related to coverage, billing, and claims.
  • Ensure compliance with BFL CANADA and regulatory procedures.
  • Participate in industry functions and targeted public relations activities.
  • Develop and execute an annual business plan aligned with department objectives.
  • Maintain consistent contact with existing customers for quality service.
  • Document accounts and correspondence accurately.
  • Perform special projects and miscellaneous tasks as required.

Benefits

  • Dynamic work environment with a growth mindset.
  • Opportunity to collaborate within a team of experienced brokers.
  • Engagement in industry functions and public relations activities.
Full Job Description
We are looking for a Producer / Client Executive to join our team in our Brossard office!

As a Client Executive, you'll be part of a dynamic group of like-minded brokers, working collaboratively to serve existing key accounts, while generating new opportunities.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working with our team!

Your day as a Client Executive

  • Proactively maintain and develop relationships with broker partners, clients, and their respective operations.
  • Generate new and expanded business opportunities through existing broker channels, relationships with key insurers, and growth of customer base.
  • Ensure that required new business and renewal tasks are completed, in collaboration with other team members.
  • Resolve customer or accounting issues, including coverage questions, collections, discrepancies, billing controversies, and claims.
  • Ensure compliance with all BFL CANADA and regulatory procedures.
  • Participate in industry functions and targeted public relations activities.
  • Develop and execute a formal annual business plan to align with department objectives.
  • Maintain regular and consistent contact with existing customers to provide quality service and meet needs.
  • Maintain appropriate documentation for various accounts and/or correspondence.
  • Perform other miscellaneous tasks and special projects as required.


Our ideal candidate

  • 10+ years of experience in the insurance industry with a minimum of 5 years in an account manager/executive position.
  • AMF licensed.
  • Excellent interpersonal, communication, and presentation skills.
  • Ability to work collaboratively and independently with minimal supervision.
  • Bilingual with strong verbal and written communication skills in French and in English as the candidate will be required to interact in English with stakeholders (colleagues and clients) outside Quebec.
  • Good knowledge of MS Office suite (Excel, Outlook and Word).
  • Strong analytical and problem-solving skills.
  • Effective time management and organizational skills.

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