Microsoft

Procure to Pay Engagement Manager

Microsoft • $97K — $188K *
Atlanta, GA 30349In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement.
  • 3+ years of relevant work experience in Operations, preferably in a global Procure to Pay environment with Ariba experience.
  • Process excellence experience in Shared Service Center/Outsourcing environment is a plus.
  • Comfortable working with ambiguity and adept at using data for decision making.
  • Ability to communicate effectively with all organization levels.

Responsibilities

  • Lead projects related to procure-to-pay operations, detailing roles, timelines, and risks.
  • Map systems interactions to ensure program efficiency and compliance.
  • Monitor and enforce adherence to procurement policies within workflows.
  • Maintain and update process documentation for Ariba related tasks.
  • Implement controls for audit readiness and error prevention.
  • Oversee BPO partners to ensure compliance with service levels and requirements.
  • Analyze processes to identify inefficiencies and suggest automation or simplification opportunities.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Retirement plan options with company contributions.
  • Paid time off and flexible work arrangements.
  • Employee discounts on products and services.
  • Opportunities for professional development and growth.
Full Job Description
Overview

The Procure to Pay team within Microsoft are experts in compliant and accurate payments to Microsoft Suppliers and Partners. We leverage digital technologies and data-driven insights to streamline payment processes and influence business decisions.

We are:
  • People Focused - The needs, well-being, and growth of the team is a priority.
  • Tomorrow-minded - We focus on innovation and scalability to drive business outcomes.
  • Data Driven - Decisions and actions are based on data insights.
  • Customer Obsessed - Our customer is at the center of all business decisions and actions.
  • Curious - Passionate for learning and open to taking risks & failing fast.


As a Procure to Pay Engagement Manager, you will have deep understanding of the end-to-end Procure-to-Pay operations, ensuring alignment with business requirements and driving process efficiency. Acting as the liaison between procurement, finance, and IT, you will manage requisitioning, purchase orders, invoicing, and supplier collaboration. Your role includes influencing system enhancements, optimizing workflows, and providing guidance and training to stakeholders on P2P best practices.

Responsibilities

Process Governance & Documentation
  • Contributes to or leads a portfolio of projects, including project plans, documented roles and responsibilities (e.g., a responsible, accountable, consulted, informed [RACI] framework), timelines, milestones, financial management, performance metrics, and resource needs for complex programs. Communicates program status and risks to relevant stakeholders and holds them accountable for established schedules, risk mitigation plans, and processes.
  • Demonstrates an understanding of mapping or how systems work and impact one another. Works with and leverages other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. Develops processes around scope and scheduled changes for programs and communicates them to stakeholders.
  • Monitor adherence to procurement policies and compliance requirements within P2P workflows.
  • Own and maintain Detailed Process Documents (DTPs) for all Ariba related P2P processes, ensuring timely updates to reflect system changes, compliance requirements, and best practices.
  • Implement controls to prevent errors and ensure audit readiness.
  • Oversees day-to-day operations of Business Process Outsourcing (BPO) partners, ensuring SLAs and KPIs are met and that contractor skills and capabilities align with Microsoft requirements.

Process Optimization & Mapping
  • Analyze current Procure to Pay Engagement Manager processes to identify inefficiencies and implement automation or simplification opportunities.
  • Ensure integration between P2P systems and ERP systems (e.g., SAP) is functioning correctly.
  • Uses process flow mapping, root-cause analysis, and scenario assessment to identify program issues, select appropriate solutions, simplify operations, and improve existing P2P programs using relevant methodologies and best practices.
  • Works with cross-functional stakeholders (e.g., Procurement, Finance, Engineering, and Supply Chain) to design security-, privacy-, and regulatory-compliant programs from initiation through delivery. Produces collateral (e.g., proposals, strategy decks, and stakeholder communications) that incorporates stakeholder needs and supports business objectives.

Stakeholder Engagement & Training
  • Collaborate with procurement, finance, and suppliers to resolve issues related to requisitions, purchase orders, and invoices.
  • Act as a subject matter expert for troubleshooting and process optimization.
  • Defines and executes landing and communication plans for target audiences, and maintains a regular rhythm of business (ROB) so stakeholders communicate, make decisions, and respond at the required cadence.
  • Supports change management by clarifying the vision and impact of changes, building stakeholder buy-in, developing enablement collateral, and identifying training or reskilling needs.

Reporting & Analytics
  • Defines and tracks success criteria (e.g., ROI, SLAs, OKRs, and KPIs) and performance metrics (e.g., quality, adoption, usage, impact, effectiveness, and customer feedback) using scorecards and dashboards to monitor programs and enable data-driven decision-making.
  • Conducts cost-benefit analyses to evaluate performance against value drivers (e.g., profit and loss [P&L] and return on investment [ROI]), contributes to monthly business reviews (MBRs), and provides actionable insights to leadership on cost savings, efficiency, and program improvements.

Continuous Improvement
  • Identifies opportunities to develop new programs and improve current ones by defining root problems, gathering requirements, aligning stakeholders, identifying resource needs, and establishing project plans and targets.
  • Uses data analytics and lessons learned to identify program risks and mitigation plans, streamline and optimize programs, and recommend sunsetting activities that no longer meet objectives.


Qualifications

Required/minimum qualifications
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Additional or preferred qualifications
  • 3+ years of relevant work experience in Operations, preferably in a global Procure to Pay environment in a large organization with previous Ariba experience.
  • Process excellence experience in Shared Service Center/Outsourcing environment a large plus
  • Comfortable working with ambiguity and adept at using data to influence business decision making
  • A demonstrated ability to communicate clearly and effectively with all levels within an organization
  • Proven ability to establish trust quickly and create win-win situations
  • Experience working with Microsoft Office, with advanced Excel Skills preferred. Solid knowledge of PowerPoint and the ability to prepare and deliver leadership presentations
  • Project management experience and demonstrated ability to implement change


Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

Stay Connected

Keep up to date with the latest at Microsoft Careers by subscribing to our job alert emails. Get tailored content that aligns with your career preferences and discover the exciting and rewarding opportunities that await at Microsoft.

SEARCH MICROSOFT JOBS

At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Microsoft

More Business Services Jobs

Find similar Procure to Pay Engagement Manager jobs:

NationwideAtlanta, GA