Eli Lilly

Process Team Leader

Eli Lilly • $127K — $187K *
Plainfield, IN 46168In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Operations, Supply Chain, or a related field.
  • Minimum five years of operations or logistics experience with demonstrated people leadership.
  • Experience in the pharmaceutical or regulated industry with knowledge of cGMPs.
  • Authorized to work in the U.S. without sponsorship or visa support.
  • Demonstrated ability to influence and align stakeholders across functions.

Responsibilities

  • Champion a safety-first culture, ensuring compliance and accountability for safety practices.
  • Oversee compliance with cGMP and other regulatory commitments, implementing corrective actions as needed.
  • Maintain security compliance in accordance with facility SOPs for all team members.
  • Manage operational performance of teams, aligning with customer service commitments and optimizing capacity.
  • Drive productivity improvements and ensure budget compliance across assigned teams.
  • Lead and develop Supervisors and Process Engineers, enhancing team performance and accountability.
  • Identify skill gaps and drive continuous improvement initiatives using Lean principles.

Benefits

  • 401(k) with company contribution
  • Pension plan
  • Medical, dental, vision, and prescription drug benefits
  • Flexible spending accounts for healthcare and dependent care
  • Life insurance and death benefits
  • Employee assistance program and well-being benefits
Full Job Description
Job Position Overview:

The Process Team Leader - North American Logistics Operations (NALO) is a mid-level managerial role responsible for the integrated leadership of two to three Process Teams at the Plainfield Distribution Center (PDC). Reporting to the Associate Director - Operations, this role holds direct accountability for the performance, development, and operational effectiveness of its assigned teams, spanning Supervisors, Process Engineers, and Coordinator / Planners. The role operates at a level above day-to-day supervision, focused on building team capability, removing systemic barriers, and driving competitive, compliant, and safe distribution performance across NALO.

Responsibilities:
  • Champion a safety-first culture across all assigned Process Teams - ensuring safe work practices, immediate reporting and thorough investigation of all potential injuries, and full compliance with applicable HSE regulatory commitments - while driving step-change improvement from compliance-based to values-based safety ownership and holding supervisors accountable for safety within their teams.
  • Ensure all warehouse activities are compliant with cGMP requirements, Global Quality Standards, DSCSA regulations, and all applicable quality regulatory commitments - overseeing investigation of deviations and effective countermeasures using structured problem-solving (A3 Thinking, Root Cause Analysis, FMEA), maintaining GMP quality plan items, ensuring data integrity and good documentation practices, and engaging technical resources or escalating when issues exceed team capability.
  • Ensure that all team members are knowledgeable of and consistently follow the security requirements defined in facility SOPs.
  • Own the operational performance of two to three Process Teams - meeting customer service commitments (right product, right patient, right time), ensuring sufficient space, people, and equipment capacity for current and future volumes, monitoring team-level safety, quality, delivery, and cost metrics, partnering with Coordinator / Planners on order flow and capacity, and replicating distribution best practices to drive consistent, competitive performance.
  • Ensure budget commitments are met across all assigned Process Teams, develop and drive productivity improvement initiatives for the distribution centers, and ensure team members understand process economics and the financial impact of their decisions on the NALO site scorecard.
  • Provide direct leadership, coaching, and performance management to Supervisors, Process Engineers, and Coordinator / Planners - conducting performance check-ins and development plans, recognizing and rewarding strong performance, building supervisory capability at every level, and developing confidence, accountability, and independence across the teams.
  • Lead Process Teams through capability planning - systematically identifying current and future skill, technical, and leadership gaps and establishing concrete plans to close them through training, cross-training, development, or talent acquisition - and partner with the training department and HRBP to ensure appropriate curricula, succession depth, and workforce alignment with NALO strategy.
  • Drive a culture of continuous improvement and structured problem-solving - ensuring teams consistently apply Lean principles and CI tools, owning and sponsoring key improvement initiatives, removing organizational barriers, leading data analytics reviews and team-level metrics, and ensuring teams contribute to and benefit from NALO-wide CI and benchmarking.
  • Serve as the primary interface between assigned Proess Teams and NALO Leadership, Quality, HSE, Engineering, and other cross-functional partners - translating organizational strategy into clear team direction, improving communication and shift-to-shift continuity, and representing the teams in site-level forums, operational reviews, and project teams.


Basic Qualifications:
  • Bachelor's degree in Engineering, Operations, Supply Chain, or a related field.
  • Minimum five (5) years of operations or logistics experience, including demonstrated formal people-leadership responsibility (led direct reports), preferably within the pharmaceutical or another regulated industry, with demonstrated knowledge of cGMPs and distribution regulatory requirements.
  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.


Additional Skills/ Preferences:
  • Previous experience leading operations within a cGMP-regulated pharmaceutical distribution or manufacturing environment.
  • Proficient in Microsoft Office, including Excel, Power BI, Teams, and Outlook.
  • Prior work with SAP, EWM, and / or Warehouse Management Systems (WMS).
  • Proven ability to apply Lean principles and continuous improvement methods to deliver measurable process improvements.
  • Prior work with structured problem-solving frameworks (A3 Thinking, Root Cause Analysis, FMEA) in an operational setting.
  • Proven ability to influence outcomes and align stakeholders across functions without direct authority over all parties.
  • Demonstrated leadership and interpersonal skills, with a proven ability to develop, motivate, and hold accountable cross-functional teams.
  • Strong written and verbal communication skills, with the ability to clearly convey complex operational and technical information across all levels of the organization.
  • Strong organizational and multitasking skills, with the ability to manage multiple priorities and Process Teams simultaneously.


Additional Information:
  • The role supports operations that run Sunday - Friday across multiple shifts, with occasional Saturdays as needed; availability for off-hours escalation and critical decision-making is expected.
  • Work may include exposure to temperature-controlled environments (chill rooms, 36-46°F), active site walkthroughs, and occasional lifting up to 40 lbs.
  • Position Location: Plainfield Distribution Center (PDC), Plainfield, Indiana
  • Travel Percentage (%): Up to 10%. Occasional travel to Enfield, CT or other Lilly sites may be required.
  • Shift Information: Primarily day shift, supporting a multi-shift distribution operation (Sunday - Friday, with occasional Saturdays) across Day Shift and Extended Shift teams.

Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$127,500 - $187,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

About Eli Lilly

ICOS Corporation is a biotechnology company that engages in the discovery, development, and commercialization of therapeutic products. It is engaged in the commercialization of treatments for unmet medical conditions, such as benign prostatic hyperplasia, hypertension, pulmonary arterial hypertension, cancer, and inflammatory diseases. It is the developer of a treatment known as Cialis (tadalafil), a product for the treatment of erectile dysfunction through its joint venture with Eli Lilly and Company in North America and Europe. It is also engaged in contract manufacturing services for third parties. It is in a strategic alliance with Solvay Pharmaceuticals, Inc. ICOS Corporation was established in 1989, based in Bothell, Washington. It is currently operated by Eli Lilly and Company.

Eli Lilly Careers

Joining Eli Lilly offers an unparalleled opportunity to become part of a leading global team dedicated to creating a healthier future. As a company revered for its commitment to innovation and leadership in the pharmaceutical industry, Eli Lilly is where your professional journey can flourish. Work You’ll Do At Eli Lilly, we are passionate about transforming patient care and advancing medical innovation. Our team at Eli Lilly is at the forefront of developing groundbreaking solutions in healthcare. By joining us, you will collaborate with some of the brightest minds in the industry, using cutting-edge technology to make real-world impacts. Lead with Innovation and Leadership Eli Lilly stands out in the marketplace by integrating deep industry expertise with robust research and development efforts. We are looking for professionals who are eager to drive change and lead the way in developing therapeutic breakthroughs. Explore Job Opportunities and Growth Eli Lilly offers a variety of career paths, including full-time positions and internships, across multiple functions such as research, marketing, IT, and sales. Whether you are a seasoned professional or a recent graduate, Eli Lilly provides an environment that promotes career growth and learning opportunities. Our commitment to diversity and leadership training ensures that every employee can achieve their potential. Be Part of Our Team Our team at Eli Lilly is committed to excellence and driven by a mission to improve lives. Employees enjoy a supportive culture that values collaboration, creativity, and diversity. We believe that a diverse workforce fosters innovation and helps us better connect with the communities we serve. Benefits and Culture Eli Lilly is dedicated to supporting our employees, offering competitive benefits, wellness programs, and comprehensive health care. Our culture is built on a foundation of respect, integrity, and quality, making Eli Lilly not just a great place to work, but a community to grow with. Networking and Professional Development Eli Lilly encourages continuous professional development and networking. With access to various training programs and mentorship opportunities, employees can enhance their skills and advance their careers. Our leadership is committed to nurturing talent through effective training and development strategies. Join Our Team Discover the exciting job opportunities at Eli Lilly by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who are passionate, innovative, and ready to contribute to our mission of making life better for people around the globe. Stay Connected Keep up to date with the latest at Eli Lilly by following our careers blog. Gain insights from industry leaders and get tips on everything from crafting the perfect resume to preparing for your interview. Eli Lilly is not just a company—it's a place where you can make a difference. Explore the positions available and find out how your talents can help change the world. SEARCH ELI LILLY JOBS Stay ahead in your career with Eli Lilly, where innovation, leadership, and a commitment to diversity and growth lead the way to future advancements.
Learn more about Eli Lilly
Size
35,000 employees
Market Cap
$344.2 billion
Industry
Pharmaceuticals & Biotech
Net Income
$6.1 billion
Founded
1876
5 Year Trend
+5.9%
Revenue
$24.5 billion
NASDAQ
LLY
* Ladders Estimates

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