Planning, monitoring and managing internal projects and programs including process and project identification, planning and execution. Securing required resources, using formal processes, tools and methodologies to manage projects. Leading projects to ensure desired objectives are achieved. Identifying opportunities to increase productivity, efficiency and enable increased growth.
What you'll do- Work with business, legal and compliance to support development of policy and procedures
- Support the process of reviewing and updating the current policies, procedures, and E2E process documentation
- Process Owner of several core processes (SME, continuous improvement)
- Work collaboratively across the departments to help improve specific business process to include Core, Specialty and/or Data furnisher connections
- Work across the channels to help ensure consistency across processes
- Identifies and solves a range of problems in straightforward situations
- Makes decisions within guidelines and policies that impact own work
- Prioritizes and organizes own work to meet deadlines and deliver quality results
What experience you need - Bachelor's degree and or equivalent experience
- 3+ years of experience working in process, project, or program management
- Requires knowledge and experience in the financial industry; still acquiring higher-level knowledge and skills
- We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday-Thursday), paired with Friday Flexibility to wrap up your week remotely.
What could set you apart- Salesforce, e-OSCAR, credit dispute experience
- Familiarity with the NCRAs, CFPB, FTC, and the consumer credit regulatory environment
- Excellent communication, writing and problem-
solving skills.
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Primary Location:USA-Atlanta-One-Atlantic-Center
Function:Function - Project, Program and Process Management
Schedule:Full time
