Paramount Pictures

Process Manager, Global Business Services

Paramount Pictures$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, finance, accounting, or a related field
  • Strong understanding of end-to-end processes and internal controls
  • Experience with process improvement methodologies (Lean Six Sigma, Kaizen)
  • Familiarity with ERP systems (Oracle) and automation tools (RPA, workflow platforms)
  • 7+ years in GBS processing, such as Procure to Pay or Order to Cash

Responsibilities

  • Serve as subject matter expert for GBS-aligned processes
  • Define and maintain global process standards and documentation
  • Establish governance routines to monitor compliance and performance
  • Identify opportunities to streamline workflows and eliminate defects
  • Lead automation initiatives using advanced technology tools
  • Define and track KPIs, SLAs, and quality metrics
  • Partner with regional teams and stakeholders to implement scalable solutions

Benefits

  • Attractive compensation and comprehensive benefits packages
  • Generous paid time off
  • Exciting opportunity to join a dynamic team
  • Options for on-site and virtual engagement events
  • Chance to make meaningful connections and build a vibrant community
Full Job Description
Overview and Responsibilities

The process manager leads the design, optimization, and governance of end-to-end processes within the Global Business Services (GBS) organization. This role ensures that global processes are standardized, well-controlled, technology-enabled, and continuously improved to support operational excellence and strategic business outcomes. The manager partners closely with regional teams, functional leaders, and technology stakeholders to deliver scalable, high-quality finance services across the enterprise.

Responsibilities include, but are not limited to:

  • Serve as the subject matter expert for GBS-aligned processes (e.g., Finance, Media, etc.)
  • Define and maintain global process standards, policies, and documentation
  • Establish governance routines to monitor compliance, performance, and risk
  • Ensure alignment with internal controls, audit requirements, and regulatory standards
  • Process Optimization & Technology Enablement
  • Identify opportunities to streamline workflows, reduce manual effort, and eliminate defects
  • Lead automation and digitization initiatives using workflow tools, RPA, AI/ML, and ad tech integrations
  • Partner with product and engineering teams to enhance tech platforms and reporting systems
  • Define and track KPIs, SLAs, and quality metrics to measure process performance
  • Drive continuous improvement using Lean Six Sigma, and root cause analysis methodologies
  • Benchmark processes against industry standards and best practices
  • Stakeholder Collaboration
  • Partner with GBS, IT, and functional leaders to understand requirements and translate them into scalable process solutions
  • Lead change efforts, including training and adoption support for global teams
  • Act as a trusted advisor to GBS centers and business units on process execution and optimization
  • Collaboration & Operational Support
  • Provide subject matter expertise to tackle complex process issues and escalations
  • Support transitions, migrations, and stabilization of finance activities into GBS centers
  • Collaborate with technology teams to ensure systems and tools appropriately support process design and performance


Basic Qualifications

  • Bachelor's degree in business, finance, accounting, or a related field
  • Strong understanding of end-to-end processes and internal controls
  • Demonstrated experience with process improvement methodologies (Lean Six Sigma, Kaizen)
  • Familiarity with ERP systems (Oracle), automation tools (RPA, workflow platforms (i.e., ServiceNow and Salesforce), and/or AI/ML
  • Experience in a global business services or shared services environment
  • 7+ years of experience working in GBS processing, such as Procure to Pay, Order to Cash, or process management


Additional Qualifications

  • Experience in media operation processes
  • Ability to lead cross-functional teams and influence stakeholders in a matrixed environment
  • Excellent analytical, problem-solving, and communication skills


What We Offer:
  • Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
  • Generous paid time off.
  • An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams.
  • Opportunities for both on-site and virtual engagement events.
  • Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
  • Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

About Paramount Pictures

Paramount is a leading media and entertainment company that creates premium content and experiences for audiences worldwide.

Paramount Pictures Careers

Join the iconic team at Paramount Pictures, the home of world-class entertainment and a leader in the film industry. As part of our dynamic team, you will collaborate with talented professionals to shape the future of entertainment. Work You’ll Do At Paramount Pictures, we offer a variety of job opportunities that allow you to contribute to groundbreaking work in the entertainment industry. Whether you're interested in creative roles, marketing, or technology, you'll find a position that matches your skills and passions. Transform the Entertainment Industry Be part of a team that is at the forefront of innovation in storytelling and technology. Paramount Pictures is where creativity meets technology, leading to the production of some of the most celebrated films in history. Lead with Us Step into a role of leadership and influence. Paramount Pictures values diversity and leadership in all forms, fostering a culture where every team member is a key player in our success. Our leadership is committed to nurturing talent and encouraging growth within the company. Explore Career Growth and Development Paramount Pictures is dedicated to the professional growth of its employees. With robust training programs, mentorship opportunities, and a commitment to career development, we ensure that our team members are equipped to rise within the ranks. Internship Opportunities Gain invaluable industry experience through an internship at Paramount Pictures. Our internships provide a platform for learning and growth, allowing you to build your resume while working alongside industry leaders. Benefits and Culture Enjoy a wealth of benefits that support both your professional and personal life. Paramount Pictures offers competitive employment benefits, a supportive work environment, and a company culture that values creativity, diversity, and innovation. Join Our Team Search open positions that align with your career goals. We are looking for passionate, creative, and driven individuals to join our team. Explore the job opportunities at Paramount Pictures and find where you can make a difference. Stay Connected Keep up to date with the latest from Paramount Pictures Careers. From insider perspectives to industry-leading insights, our careers blog provides valuable information to help you navigate your professional journey. Networking and Professional Development Engage with a network of professionals and take advantage of opportunities to develop your skills through comprehensive training and development programs. Paramount Pictures is committed to fostering a community of innovation and leadership. Job Alert Emails Customize your subscription to receive job alerts and the latest news tailored to your preferences. Discover exciting and rewarding career opportunities waiting for you at Paramount Pictures. Join Paramount Pictures today and be part of a team that is passionate about creating extraordinary entertainment experiences. Your journey to an exciting career in the film industry starts here!
Learn more about Paramount Pictures
Size
318 employees
Market Cap
$1.3 billion
Industry
Net Income
-$24.7 million
Founded
1912
5 Year Trend
+1.2%
Revenue
$714.2 million
NASDAQ

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