Axos Bank

Process Improvement Consultant

Axos Bank$70K — $100K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Operations, or related field
  • 6+ years in commercial operations or process improvement, including 2+ years in leadership
  • Expertise in BPMN, Lean, Six Sigma, and SDLC integration
  • Strong project management and cross-functional collaboration skills
  • Excellent communication and stakeholder influence abilities
  • Proven ability to manage multiple initiatives in a fast-paced environment
  • Experience in financial services is a plus
  • Experience in low-code workflow configuration is a plus

Responsibilities

  • Develop and execute process discovery and solution requirements documentation that aligns with commercial strategies and company objectives
  • Lead a team focused on continuous improvement and operational excellence
  • Design and implement efficient end-to-end workflows using BPMN, Lean, and Six Sigma
  • Oversee change management and stakeholder engagement during process transitions
  • Integrate and optimize commercial systems (CRM, ERP, sales platforms)
  • Monitor performance and risk indicators to guide strategic decisions
  • Analyze data to identify improvement opportunities and mitigate risks

Benefits

  • Medical, Dental, Vision, and Life Insurance
  • Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
  • HSA or FSA account and other voluntary benefits
  • 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
  • Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
Full Job Description
Target Range:
$70,304.00/Yr. - $100,000.00/Yr.
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 12.5%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job
The Process Improvement Consultant will possess strong business process and project/program management capabilities to oversee and optimize our commercial operations. This multifaceted role combines business process optimization and end-to-end project management to ensure that commercial processes are efficient, scalable, and well-supported by integrated technology solutions.

Responsibilities:
  • Develop and execute process discovery and solution requirements documentation that aligns with commercial strategies and company objectives
  • Lead a team focused on continuous improvement and operational excellence
  • Design and implement efficient end-to-end workflows using BPMN, Lean, and Six Sigma
  • Oversee change management and stakeholder engagement during process transitions
  • Integrate and optimize commercial systems (CRM, ERP, sales platforms)
  • Design, implement, and maintain scalable systems architectures that support business process optimization in commercial operations
  • Collaborate with IT and development teams to align system functionality with business needs
  • Facilitate workshops and gather feedback to ensure process adoption
  • Monitor performance and risk indicators to guide strategic decisions
  • Analyze data to identify improvement opportunities and mitigate risks


Qualifications:
  • Bachelor's degree in Business, Operations, or related field
  • 6+ years in commercial operations or process improvement, including 2+ years in leadership
  • Expertise in BPMN, Lean, Six Sigma, and SDLC integration
  • Strong project management and cross-functional collaboration skills
  • Excellent communication and stakeholder influence abilities
  • Proven ability to manage multiple initiatives in a fast-paced environment
  • Experience in financial services is a plus
  • Experience in low-code workflow configuration is a plus


Axos Employee Benefits May Include:

  • Medical, Dental, Vision, and Life Insurance
  • Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
  • HSA or FSA account and other voluntary benefits
  • 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
  • Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading


Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

About Axos Bank

Axos Bank is an online bank that assists consumers and businesses in managing their finances.

Axos Bank Careers

Joining Axos Bank presents an unparalleled opportunity to advance a career in the finance industry with a company known for innovation and a commitment to providing valuable banking solutions. Axos Bank, a leader in digital banking, offers a variety of job opportunities that cater to diverse skill sets and career aspirations.

Explore Job Opportunities

Axos Bank is actively hiring and offers a range of positions that promise professional growth and personal development. Interested candidates can explore open positions that match their skills and interests. Axos Bank seeks passionate, curious, and solution-driven team players ready to contribute to a forward-thinking team.

Experience Professional Growth and Development

At Axos Bank, career advancement is a priority. The company supports its team members with extensive training programs, including leadership development and diversity training, ensuring that every employee has the tools and knowledge to succeed. Professionals at Axos Bank enjoy benefits that foster both personal and professional growth.

Innovative Work Culture

Axos Bank is committed to maintaining a work culture that values innovation and leadership. The environment encourages creative problem-solving and values the contributions of each team member. Diversity and inclusion are pillars of the company culture, creating a welcoming atmosphere for all employees.

Internship Programs

For those starting their careers, Axos Bank offers internship opportunities that provide a robust foundation in the banking sector. Internships are designed to develop essential skills through hands-on experience, preparing interns for full-time positions in the banking and financial services industry.

Networking and Career Development

Axos Bank encourages its employees to engage in networking opportunities within the company and the broader financial industry. These connections can lead to mentorship, career advice, and increased job opportunities. Employees are encouraged to stay connected and informed through Axos Bank’s career tips and industry insights.

Join the Axos Bank Team

Axos Bank is looking for individuals who are driven to excel in their careers and contribute to a leading team. Candidates can personalize their job search and application process, including setting up job alert emails to stay informed about the latest opportunities. Preparing a strong resume and gearing up for the interview process are key steps to joining this dynamic team.

Stay Ahead in Your Career

With Axos Bank, employees are positioned to lead in the digital banking revolution, equipped with the skills, training, and support needed to thrive. Explore how a career at Axos Bank can secure a professional future filled with achievement and success.

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