General Motors

Process Engineer - Quality Operational Excellence

General Motors$85K — $110K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Electrical or Mechanical Engineering (or equivalent)
  • 3+ years of Quality Engineering or Manufacturing experience
  • Strong understanding of Quality and Manufacturing Engineering
  • Willingness to travel

Responsibilities

  • Lead identification of systemic quality risks using warranty and manufacturing data
  • Drive root cause analysis and implement corrective actions
  • Standardize Quality Chain Framework processes across organizations
  • Influence leadership on quality improvement initiatives
  • Facilitate global discussions on critical quality issues
  • Coach teams on problem-solving and defect prevention
  • Provide leadership in Safety Field Investigations
  • Resolve high-risk quality issues promptly
  • Translate complex systems into actionable insights
  • Act as PRTS Subject Matter Expert

Benefits

  • Hybrid work environment with flexible reporting options
  • Opportunities for domestic and international travel up to 20%
  • Engagement in cross-functional collaboration
  • Promotes a culture of quality improvement and continuous learning
Full Job Description
Job Description

The Role:

The primary responsibility of the Process Engineer - Quality Operational Excellence is to get the process right by serving as a key enterprise leader in driving systemic quality improvement across Global Propulsion Systems. This role is responsible for identifying cross-functional failure modes, shaping prevention strategies, and influencing execution to eliminate repeat defects and improve customer outcomes. Work is performed in a highly collaborative, team-based environment with frequent interaction with Manufacturing Engineering, Product Engineering, Plant Engineering, OEMs, and other manufacturing and quality engineers to successfully launch new products. You will be working in a centralized engineering center and plant environment where a considerable amount of creativity and initiative is exercised as well as a high level of independent judgment.

The position plays a critical role in strengthening GM's Quality Chain Framework-including PFMEA, Prevent Repeat Defect (PRD), Lessons Learned, and Global Read Across (GRA)-while providing technical leadership for Safety Field Investigations (SFI) related to manufacturing-controllable issues. The role also drives quality excellence by improving First Time Quality (FTQ), resolving RPLS/1 issues, and leading key quality activities such as PPAP, DFMEA-to-PFMEA linkage (DPA), and error-proofing plan development, all in alignment with GPDP timing.

This is a hybrid role based at the Global Technical Center, with opportunities to travel to local GM manufacturing sites for cross-functional collaboration.

If you are passionate about doing things right, committed to driving Propulsion Systems quality better, and comfortable engaging and communicating with leadership teams, this is your opportunity to build a rewarding career.

What You'll Do (Responsibilities):
  • Lead identification of systemic quality risks by integrating warranty, field, and manufacturing data across multiple programs and sites
  • Drive enterprise-level root cause analysis and ensure robust corrective and preventive actions are implemented and sustained
  • Define, standardize, and scale Quality Chain Framework processes (PFMEA, PRD, Lessons Learned, Global Read Across) across organizations
  • Influence cross-functional leadership to align on prioritization, resource allocation, and execution of quality improvement initiatives
  • Facilitate global governance forums to drive transparency, decision-making, and knowledge sharing on critical quality issues
  • Coach engineering and manufacturing teams on advanced problem-solving, failure analysis, and defect prevention strategies
  • Provide technical leadership in Safety Field Investigations (SFI), ensuring manufacturing-related root causes are clearly identified and addressed
  • Drive escalation and resolution of high-risk quality issues, ensuring timely containment and long-term systemic countermeasures
  • Translate complex system interactions (propulsion and electrification) into actionable insights for prevention and standard work improvements
  • Perform as PRTS SME from GPS ME Organization
  • Domestic & International travel - about 15-20%


Your Skills & Abilities (Required Qualifications):
  • Bachelor's degree in Electrical or Mechanical Engineering (or equivalent)
  • 3+ years of Quality Engineering experience or Manufacturing Experience
  • Confirmed high level understanding of Quality Engineering and Manufacturing Engineering
  • Ability to travel


What Can Give You a Competitive Edge (Preferred Qualifications):
  • Master's degree
  • Manufacturing Engineering assignments with successful individual and/or team-based achievements
  • Proven ability to lead complex problem-solving efforts and drive systemic improvements
  • Strong experience with continuous improvement methodologies (Lean, Six Sigma, Red X, DFSS, or equivalent)


Sponsorship:

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.The selected candidate will be required to travel

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

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Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ

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