Probation Officer Shift Lead

Dakota County, MN

• $73K — $114K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related behavioral science field
  • 12 months of experience in corrections or a related field
  • Valid driver's license
  • First Aid/CPR certification within 6 months of hire
  • Knowledge of trauma-informed care

Responsibilities

  • Manage building operations and programming with supervisors
  • Facilitate client intake and assessment processes
  • Process new resident intakes including screenings
  • Lead and provide direction to staff and volunteers during crises
  • Support residents in achieving case plan goals
  • Utilize motivational interviewing techniques
  • Maintain comprehensive client records and documentation

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Excellent work-life balance
  • Generous paid time off starting at four weeks per year
  • Eleven paid holidays plus one floating holiday
  • Pension with generous employer contributions
  • Ability to work from home some of the time
Full Job Description
Salary : $73,515.00 - $114,868.00 Annually
Location : Hastings, MN
Job Type: Full-Time
Job Number: 35210jsc.26.001
Department: Community Corrections
Opening Date: 07/30/2026
Closing Date: 8/13/2026 4:30 PM Central

General Description

POSTING TYPE: Open Competitive
DEPARTMENT: Community Corrections
HOURS: Full-time
HIRING RANGE: $73,515- $82,705/year
FULL SALARY RANGE: $73,515- $114,868/year
LOCATION: Juvenile Service Center, Hastings, MN
UNION: AFSCME 450
CLOSE DATE: 4:30 p.m. on 8/13/2026

There is currently one opening for a full-time Shift Lead Probation Officer in the Juvenile Service Center (JSC) located in Hastings, MN. This position is on a 4 day on, 2 day off rotation and includes days, evening, weekends, and holidays as scheduled. .This position is assigned to work inside a secure juvenile facility.

Probation officers establish professional relationships with adult and juvenile clients involved in the criminal justice system. The primary responsibility of a probation officer is to actively and directly facilitate client change. This requires a holistic view of human behavior. Dakota County seeks probation officers who see themselves as change agents for their clients, engaging clients, assessing their barriers to success, supporting access to needed services, motivating clients to seek change, and extending interventions that lead clients to greater success. The JSC Probation Officer-Shift Leader work alongside supervisors to manage building operations and resident programming.

Community Corrections is part of the Community Services Division. Community Services includes Social Services, Public Health, Veteran Services, and Employment and Economic Assistance. The division is focusing on Integrated Service Delivery and meeting the needs of all of our clients no matter which department(s) are providing services. We work with our clients to support their needs for housing, employment, transportation, health care, education, financial assistance and empowerment.

Applicants for this vacancy will be considered for future JSC Probation Officer Shift Lead positions for the next six months.

Minimum Qualifications

  • Bachelor's degree in Corrections, Criminal Justice, Sociology, Psychology, Social Work, Education or related behavioral science field, AND 12 months experience in corrections, human services or related behavioral science field

Required license(s):
  • Valid driver's license
  • First Aid/CPR certificate within 6 months of hire. (For Probation Officers working in the secure residential facility or the day treatment program. Training provided by the facility.)

To be eligible for hire, an applicant must successfully complete a background check and meet the criminal history background criteria required to access certain networks/systems necessary to perform the essential functions of this position. The law and/or County policy will disqualify applicants with a particular criminal history background from employment in this position.

*Pursuant to Dakota County Policy, this position is designated as Safety Sensitive. "Safety-sensitive position" means a position, including any supervisory or management position, in which impairment caused by drug, alcohol, or cannabis use would threaten the health and safety of any person as defined in Minnesota Statutes Section 181.950, subdivision 13.
Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

  1. Work alongside the Supervisor to actively manage building operations and programming, including meals, medication delivery, and completing well-being checks. Oversee these operations in the absence of supervisor.
  2. Facilitate the referral and intake process at the Juvenile Service Center to include screening and assessment. Receive and accurately process referrals from Law Enforcement, Dakota County Crisis, and other Corrections Departments.
  3. Process new resident intakes, including use of the Risk Assessment Instrument, fingerprints, drug screenings, and completion of the intake process.
  4. Be a leader to other staff, interns, and volunteers, including providing direction during crisis situations.
  5. Support the resident's work on their case plans created by the case manager to target criminogenic needs.
  6. Employ motivational interviewing to aid clients in constructing intrinsic reasons for behavioral change.
  7. Promote skill building by utilizing EBP strategies.
  8. Maintain complete client records and documentation in keeping with department, state, and legal standards.
  9. Coordinate staff to perform specifically defined client services, including assigning staff to work in living units when there is no supervisor on duty.
  10. Respond to citizen or other criminal justice professionals' requests for information.

Knowledge, Skills & Abilities and Work Environment

  • Knowledge of criminal behavior and/or juvenile delinquency, and of the criminal justice system in Minnesota.
  • Knowledge of trauma informed care and working with clients with mental health needs.
  • Knowledge of group dynamics.
  • Knowledge of the criminal justice system in Minnesota; working knowledge of the functions of its component parts.
  • Knowledge of the Juvenile Standards outlined in the Prison Rape Elimination Act (PREA).
  • Knowledge of the Juvenile Detention Alternatives Initiative (JDAI).
  • Knowledge of Integrated Service Delivery and the ability to assess a person's social, economic, educational, mental health, and physical health needs and make necessary referrals.
  • Knowledge of dynamics of family functioning.
  • Knowledge and ability to apply Evidence Based Practices with detained juveniles.
  • Ability to use rewards, reinforcements, and interventions appropriately with juveniles, to be fair and understanding, while being firm and consistent.
  • Knowledge of data privacy rules, practices, and confidentiality.
  • Ability to adapt to change to support organizational change, development, growth, and progress.
  • Ability to use Motivational Interviewing with juveniles to encourage cognitive behavioral change.
  • Ability to make decisions under stress, while abiding by Departmental and State policies and guidelines. Including the ability to use de-escalation skills to resolve conflicts.
  • Ability to work collaboratively with others to accomplish tasks, plan and resolve problems.
  • Ability to support residents in completing their case plan goals.
  • Ability to communicate effectively both orally and in writing.
  • Ability to apply departmental policies and procedures to assigned duties.
  • Ability to organize, prioritize, and have good time management.
  • Ability to learn and appropriately use the department's Controlled Force Model.
  • Ability to use computers and learn various database systems including CSTS, CSIR, MNCIS, Statewide Supervision System, CJINN, and others.
  • Ability to work effectively with diverse groups and deal with different perspectives.
  • Ability and openness to adapt to change, to grow and progress, and the desire to acquire new skills and develop professionally.
WORK ENVIRONMENT: Work is performed in a secured correctional 40 bed facility. Some limited travel or transportation of clients may be required. Lifting requirement of up to 20 pounds on an occasional basis. Exposure to hazardous physical conditions such as mechanical parts, electrical currents, and vibrations; hazardous materials such as chemicals, blood, and other body fluids; and exposure to intense noise may occur. Equipment used may include, but is not limited to, computer, scanner, printer, calculator, telephone, EHM/GPS equipment, camera and copy machines.

SELECTION PROCESS:
  • You submit an online application that includes supplemental questions
  • We assign you a score based on your qualifications
  • Top scoring candidates are referred to the hiring manager for interview consideration
  • We conduct interviews and reference checks before extending an offer
  • We extend an offer and conduct background checks

BENEFITS:
  • Comprehensive and affordable medical, dental, vision, and other benefits
  • Excellent work-life balance
  • Generous paid time off (accrual rate starts at four weeks per year)
  • Eleven paid holidays each year and one floating holiday
  • Pension with a generous employer contribution
  • Ability to work from home some of the time

Visit our Benefits site for more information.
01

*******Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and/or match answers to the supplemental questions.Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.
02

Please initial the box below to CONFIRM that you understand that a background check including but not limited to criminal, employment, driving, and educational check may be conducted upon acceptance of a position.
03

Select your highest level of education completed by close date from the list below.
  • High School Diploma or G.E.D equivalent
  • Associate Degree (or 2 year Certificate)
  • Bachelors' Degree
  • Master's Degree or higher
  • None of the above

04

If you have a degree, what is the field of study?
  • Corrections
  • Counseling
  • Criminal Justice
  • Education
  • Psychology
  • Sociology
  • Social Work
  • Other Human Services related field
  • Other non-related field

05

If you selected other Human Services related field to the question above, please list what your field of study is, otherwise please write 'N/A'.
06

Select the option below that best describes your experience in Corrections or Human Services Treatment Programs, or related experience. Convert any part-time experience to years (i.e. 20 hours week for 2 years equals 1 year full-time). This experience must be clearly listed on your application to receive credit.
  • I have no experience, but I am willing to gain it.
  • Less than 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 years or more

07

Do you have a valid driver's license?
  • Yes
  • No

08

Have you completed 400 hours or more as an intern and/or volunteer in a community corrections or court services agency? Any experience that you claim here must be on your application or you will not receive credit for this experience.
  • Yes
  • No

09

If "Yes" to the question above, write in the space below the name of the agency/organization where you interned and/or volunteered and briefly describe your experience? If "no" write "none" in the space below.
10

Select the option below that best describes your PAID FULL-TIME experience working with JUVENILE clients in a county Community Corrections department. Convert any part-time experience to years (i.e. 20 hours week for 2 years equals 1 year full-time). This experience must be clearly listed on your application to receive credit.
  • I have no experience, but I am willing to gain it.
  • Less than 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 or more years

11

Select the option below that best describes your PAID FULL-TIME experience working with ADULT clients in a county Community Corrections department. Convert any part-time experience to years (i.e. 20 hours week for 2 years equals 1 year full-time). This experience must be clearly listed on your application to receive credit.
  • I have no experience, but I am willing to gain it.
  • Less than 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 or more years

12

Select the option below that best describes your PAID direct client experience working in a JUVENILE residential setting. This experience must be clearly listed on your application to receive credit.
  • I have no experience, but I am willing to gain it.
  • Less than 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 or more years

13

Select the option below that best describes your PAID direct client experience working in an ADULT residential setting. This experience must be clearly listed on your

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