Private Label & Services Manager

Yesway

$90K — $110K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Merchandising, Marketing, Supply Chain, or a related field, or equivalent experience.
  • 5+ years of experience in merchandising, private label, or related retail disciplines.
  • Proven track record of leading business growth through strategic planning.
  • Experience negotiating commercial agreements and managing supplier relationships.
  • Strong analytical and problem-solving skills to convert data into actionable insights.
  • Ability to lead initiatives and collaborate with cross-functional teams effectively.
  • Excellent communication skills across all organizational levels.

Responsibilities

  • Lead strategic direction and performance of the private label portfolio.
  • Develop and execute private label strategy based on market trends and customer insights.
  • Manage product lifecycle from opportunity identification to SKU rationalization.
  • Collaborate with merchandising to enhance private label offerings.
  • Build and maintain strategic supplier partnerships for innovation and quality.
  • Create and monitor strategic business plans to improve sales and profitability.
  • Present business updates and strategic recommendations to senior leadership.

Benefits

  • Medical, Dental, and Vision coverage.
  • Company-paid life insurance and disability benefits.
  • Health Savings and Flexible Spending Accounts.
  • 401K plan with company matching.
  • Paid vacation, sick time, and holidays.
  • Access to Employee Assistance Program with various support options.
  • Voluntary supplemental insurance options for life, disability, and critical illness.
Full Job Description
Position Responsibilities:

Private Label

  • Lead the strategic direction and overall business performance of the Company's private label portfolio to drive sustainable growth, profitability, and customer value.
  • Develop and execute the Company's private label strategy based on customer insights, market trends, and business objectives.
  • Lead the private label portfolio throughout the entire product lifecycle, including opportunity identification, product development, commercialization, performance evaluation, and SKU rationalization.
  • Partner across the merchandising organization to identify opportunities that strengthen the private label assortment through category reviews and strategic business planning.
  • Develop and maintain strategic supplier partnerships that foster innovation, ensure product quality, strengthen supply continuity, and support long-term business growth.
  • Develop and execute strategic business plans while monitoring business performance to drive sales growth, profitability, customer value, and long-term portfolio performance.
  • Establish merchandising standards that ensure the Company's private label portfolio delivers consistent quality, value, and brand integrity.
  • Develop and present strategic recommendations and business updates to senior leadership regarding private label performance, growth opportunities, and long-term business initiatives.


Service Categories

  • Lead designated service categories and customer programs, currently including Financial, Retail, Customer Experience, and Facility Services. Assigned responsibilities may evolve based on business priorities and organizational needs.
  • Develop and execute strategic business plans for assigned service categories and customer programs.
  • Build and maintain strategic relationships with suppliers and service providers.
  • Negotiate commercial agreements that improve financial performance while delivering value for customers.
  • Monitor sales, profitability, commissions, utilization, and overall program performance to identify opportunities for continuous improvement.
  • Evaluate opportunities to enhance existing programs and introduce new products and services that support Company objectives.
  • Lead implementation of new initiatives while ensuring consistent execution across the store network.


Business Leadership

  • Lead cross-functional collaboration with Operations, Marketing, Finance, Technology, Store Support, and other business partners to achieve Company objectives.
  • Lead strategic projects and present business reviews, strategic recommendations, and performance updates to senior leadership.
  • Communicate business strategies, program updates and implementation plans to field leadership and key stakeholders.
  • Analyze business performance and develop financial analysis, forecasts and business cases supporting strategic initiatives and investment decisions.
  • Monitor industry trends, competitive activity, and emerging technologies to identify innovation opportunities and strengthen the Company's competitive position.
  • Drive continuous improvement by identifying opportunities to enhance business performance, execution, and operational efficiency.
  • Resolve supplier and operational issues while fostering productive, long-term business relationships.
  • Ensure compliance with Company policies and applicable regulatory requirements.
  • Support special projects and strategic initiatives as assigned


Qualifications:

  • Bachelor's degree in Business, Merchandising, Marketing, Supply Chain, or a related field, or an equivalent combination of education and relevant experience.
  • Five or more years of progressively responsible experience in merchandising, category management, private label, retail services, procurement, or a related retail discipline.
  • Demonstrated success leading business growth through strategic planning and category management.
  • Experience negotiating commercial agreements and developing strategic supplier relationships.
  • Strong financial, analytical, and problem-solving skills with the ability to translate data into actionable business recommendations.
  • Ability to lead cross-functional initiatives, influence business partners, and achieve results in a collaborative environment.
  • Excellent written, verbal, presentation, and interpersonal communication skills, including the ability to communicate effectively with leaders at all levels of the organization.
  • Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.
  • Travel independently as required (approximately 5%-10%).


Preferred Skills and Competencies:

  • Convenience store or multi-unit retail merchandising experience preferred.
  • Experience developing and managing private label products and supplier partnerships.
  • Experience leading retail service categories or customer programs.
  • Proven negotiation, relationship management, and supplier partnership skills.
  • Ability to thrive in a fast-paced, growth-oriented retail environment.


Benefits

  • Medical
  • Dental
  • Vision
  • Company Paid Life Insurance
  • Health Savings Account
  • Flexible Savings Account
  • Company Paid Short- & Long-Term Disability
  • Employee Assistance Program
  • 401K with Company Match
  • Paid Vacation
  • Paid Sick Time
  • Paid Holidays
  • Voluntary Supplemental

    • Life Insurance
    • Disability
    • Critical Illness
    • Hospital Indemnity
    • Accident Coverage
    • Pet Care Plan
    • Legal Insurance

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