Reyes Holdings

Director of Customer Leadership, Off Premise

Reyes Holdings$120K — $145K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree with 10+ years of related experience and 6+ years in leadership, or High School Diploma with 13+ years of specific experience and 8+ years in leadership.
  • Proven sales growth expertise in a national account environment.
  • Strong background in managing teams and driving business initiatives.
  • Ability to maintain high customer service levels and manage stakeholder relationships effectively.
  • Demonstrated independent work capabilities and effective account management skills.

Responsibilities

  • Supports Kroger customer accounts at a national level to foster sales growth.
  • Leads and develops the National Accounts team, ensuring effective performance.
  • Drives business initiatives through the established review process.
  • Ensures high customer service levels are maintained consistently across all accounts.
  • Develops tailored relationship strategies for unique accounts, facilitating regular business reviews.
  • Coordinates up to 50% travel to engage with clients directly.
  • Takes on additional projects or duties as required.

Benefits

  • Comprehensive Medical, Dental, and Vision coverage.
  • Paid Time Off to support work-life balance.
  • Retirement Benefits for future financial stability.
  • Complimentary Health Screenings for proactive health management.
Full Job Description
Responsibilities

This position will support Kroger customer accounts at a National level

Position Responsibilities:

  • Provides support and leadership within specified accounts to deliver new and organic sales growth
  • Leads, manage and develop the National Accounts team
  • Possesses a proven ability to drive initiatives through the business review process
  • Manages and maintains high customer service levels
  • Possesses demonstrated ability to work independently against a variety of objectives using account management skills to meet and exceed internal/external customer expectations
  • Lead and develop a relationship strategy specific to each account including business reviews, top-to-top, etc.
  • Ability to travel (50%)
  • Other projects or duties as assigned
Qualifications

Required Education and Experience:

  • Bachelors Degree with 10 plus years of related experience and 6 plus years of leadership experience or High School Diploma/General Education Degree (GED) with 13 plus years of specific experience and 8 plus years of leadership experience

Preferred Education and Experience:

  • Masters Degree
BenefitsAt the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.

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