Marsh McLennan

Private Client Services Sr. Account Executive

Marsh McLennan • $75K — $95K *
Houston, MN 55943Hybrid
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Texas P&C Agent license required
  • Bachelor's Degree preferred
  • 2-4 years of experience as a Private Client Account Executive preferred
  • CIC, CPCU, CPRM, or equivalent designation preferred
  • Strong problem-solving and client service skills validated by a track record of effective interactions with clients

Responsibilities

  • Process essential documentation to manage Client Insurance Programs
  • Serve as primary contact for Producers and Clients
  • Analyze insurance quotes and recommend optimal solutions
  • Negotiate with carriers on costs and program design
  • Mentor junior team members and provide task direction

Benefits

  • Collaborative team environment
  • Opportunities for professional development and credentialing
  • Flexible working hours to accommodate client needs
  • Positive company culture promoting respect and professionalism
  • Involvement in significant client-facing meetings and presentations
Full Job Description
JOB TITLE: Senior Private Client Account Executive

JOB TYPE: FLSA Exempt

ESSENTIAL DUTIES & RESPONSIBILITIES:

DOCUMENTATION

Process documents necessary to maintain the Client Insurance Program, utilizing agency management system. These duties include but are not limited to:
  • Act as the primary contact with the Producer and/or Client.
  • New Business placement and cross selling is conducted as needed to maintain client's insurance program.
  • Initiate correspondence with the marketplace.
  • Function as the primary contact with all companies to ensure proper processing of all requests necessary to effectively maintain the client's insurance program.
  • Maintain positive client relationships and have the ability to analyze situations, make proactive decisions and follow through.
  • Prepare and obtain pre renewal updates for all clients.
  • Create Acord applications, including Supplementals, as needed, for submissions to carriers.
  • Utilize carrier websites and/or Silverplume as appropriate to price policies
  • Prepare Proposals or Summaries for renewal terms
  • Issue Acord Insurance Binders for renewal terms if policies are not delivered to clients prior to renewal
  • Initiate Premium payment requests
  • Prepare policies for delivery to client
  • Identify and resolve Accounting discrepancies
  • Create requests for changes to client's coverages
  • Manage Accounts Receivables
  • Manage Direct Billing with respect to Cancellations
  • Process mail and phone requests on daily basis
  • Prepare documents for renewal terms, including Insurance Proposals, Acord Insurance Binders and Evidences of Insurance
  • Adhere to document retention software documentation guidelines
  • Check all insurance policies in their entirety
  • In absence of more senior team members, provide direction and guidance to other team members when appropriate
  • Consultative ability to instruct and direct the client as appropriate to meet client need

TEAMWORK

Function as team member of the Agency Workforce to ensure superior service to all MMA Clients. These activities include but are not limited to:
  • Delegate tasks to outsourcing teams, as appropriate.
  • Ensure tasks from outsourcing team are completed as directed
  • Treat clients, prospects, and company employees with courtesy and respect.
  • Contribute to a team approach toward meeting goals and providing excellent client service.
  • Coordinate and monitor usage and quality of outsourcing teams
  • Be a mentor to the Account Manager, being an integral part of their training
  • Provide direction and guidance to other team members when appropriate
  • Build and maintain carrier and broker relationships
  • Negotiate with carriers on cost and program design
  • Assist in plan recommendations for the client
  • Coordinate, Present and Attend Client Meetings including though not limited to:
  • Schedule/Participate in Mid-year and Renewal Meetings, including coordinating materials used in meetings (with demonstrated meeting purpose (i.e., pre or post renewal meeting, claims/loss control meeting, gathering information, delivering policies, collecting payments ....etc.), with or without Producer as necessary


TECHNICAL EXPERTISE

Demonstrate the technical expertise to assist in maintaining the Client Insurance Program. These duties include but are not limited to:
  • Obtain insurance designations of CIC, CPRM, CPRIA or equivalent
  • Analyze insurance quotes and make recommendations
  • Comprehend and interpret Insurance Contract requirements for Certificates
  • Communicate with insurance carriers as needed
  • Communicate with clients as needed
  • Client facing meeting as required, either in-house or offsite
  • Become proficient using premium analysis software
  • Stay up to date on carrier plans and websites
  • Utilize carrier online rating programs as necessary
  • Negotiate with carriers on cost and program design
  • Maintain knowledge of policy forms and endorsements with ability to explain detailed coverage provisions to the client
  • Design insurance program for client based on defined needs.
  • Utilize agency management system to monitor pre-defined activities (policies past expiration, aged A/R, etc.)
  • Identify and address any coverage gaps with Producer, carrier and client.
  • Become subject matter expert and resource in area of interest or technical capability.


REQUIREMENTS:
  • Licensed: Texas P&C Agent
  • Education: Bachelor's Degree, preferred
  • Minimum of 2-4 years of Private Client Account Executive Experience preferred
  • Participating in CIC, CPCU, or CPRM (or comparable designation). If no designations, then 7 years of experience as an Account Executive preferred
  • Demonstrate ability to multi-task and prioritize work
  • Willingness to work to meet client needs beyond scheduled hours.
  • Proficient at Word, Excel, and current internet technologies.
  • Demonstrate proactive work style - Does not have to be asked or reminded of tasks.
  • Ability to learn, analyze and comprehend commercial lines of insurance.
  • Demonstrate ability to service clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
  • Demonstrate track record of interacting with, meeting with and partnering with assigned clients to achieve mutually desired outcomes via routine client contact by phone, e-mail and periodic meetings and planning sessions
  • Demonstrated experience in client facing roles, i.e., primary presenter of Client new business presentations and renewal presentations, strategy meetings, claims reviews, mid-year reviews, etc.
  • Ability to interact with, support, collaborate with and direct employees in a variety of subordinate, peer and superior employee roles
  • Ability to speak professionally and comfortably in front of others
  • Willingness to work to meet client needs beyond scheduled hours by watching e-mail activity and answering important e-mails and calls after hours and on weekends, when necessary
  • Maintain and exhibit a positive, professional attitude in the performance of your job, treat clients, prospects, and agency employees with courtesy and respect, ability to maintain composure at all times, conform to the organizational chart on all personnel matters and contribute to a company team approach toward meeting agency goals and providing excellent client services.
  • Represent the agency in a competent, professional manner, appropriate business attire for all client events or meetings unless otherwise advised by the client.
  • Ability to travel to meet client service needs when necessary

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

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