General Motors

Privacy and AI Operations Manager

General Motors • $112K — $175K *
US-AnywhereRemote in United States
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 7+ years of experience in Privacy, Risk Management, or related fields
  • Experience leading enterprise-wide programs with cross-functional stakeholders
  • Strong executive communication and presentation skills
  • Experience developing metrics and dashboards

Responsibilities

  • Drive operational management of GM's Privacy and AI governance programs
  • Coordinate privacy governance forums and ensure effective communication
  • Support risk assessment development and regulatory readiness activities
  • Monitor program effectiveness and identify opportunities for governance improvement
  • Develop and execute privacy and AI training and awareness programs

Benefits

  • Health and wellbeing benefit programs including medical, dental, and vision
  • Health Savings Account and Flexible Spending Accounts
  • Retirement savings plan
  • Paid vacation and holidays
  • Tuition assistance programs
  • Employee assistance program
  • GM vehicle discounts
Full Job Description
Job Description

Role Summary

The Privacy & AI Operations Manager at General Motors drives execution, governance maturity, education, metrics, and continuous improvement for GM's enterprise-wide Privacy program. This operational leader will help scale GM's privacy and AI governance capabilities through clear workflows, measurable outcomes, stakeholder engagement, process optimization, and organizational awareness.

Unlike roles focused on Data Subject Requests (DSRs) and daily workflows, this position oversees the broader health of GM's privacy program and emerging AI governance efforts. It leads reporting frameworks, training and education, governance processes, policy management, and strategic initiatives that help GM maintain trust while meeting evolving regulatory, business, and customer expectations. The role will help turn privacy and AI governance into coordinated, measurable, and scalable enterprise programs.

The successful candidate will be highly organized, analytical, and skilled at driving execution across complex, global, cross-functional teams. They will demonstrate a proven ability to manage competing priorities, navigate ambiguity, and build alignment among diverse stakeholders to achieve strategic business objectives.

In addition, the ideal candidate will have experience leveraging artificial intelligence and emerging technologies to enhance efficiency, streamline processes, and improve decision-making. They will possess a strong understanding of how AI can be applied to optimize workflows, automate routine tasks, uncover insights from data, and enable teams to work more effectively.

Core Responsibilities

1. Lead Enterprise Privacy & AI Governance Operations

  • Drive the day-to-day operational management of GM's Privacy and AI governance programs, establishing sustainable processes, operating rhythms, and oversight mechanisms


  • Coordinate privacy governance forums (e.g., Privacy Champions Program and International Privacy CoE), ensuring clear agendas, crisp materials, decision tracking, and follow-through on action items


  • Support risk assessment development and other regulatory readiness activities


  • Monitor program effectiveness and identify opportunities to strengthen governance maturity


  • Ensure governance processes remain aligned to regulatory obligations, industry best practices, and evolving business needs


  • Support implementation and operationalization of new privacy and AI governance frameworks, controls, and initiatives


2. Lead Privacy & AI Training, Awareness & Education Programs

  • Own the strategic development and execution of GM's Privacy and AI training and awareness programs.


  • Develop annual training plans aligned to organizational needs and emerging risks.


  • Create role-based education programs tailored to varying audiences across the organization.


  • Design and deliver awareness campaigns that promote responsible data use and trustworthy AI practices.


  • Develop executive briefings, learning materials, awareness assets, guidance documents, and communications.


  • Measure training effectiveness and continuously improve educational offerings.


  • Partner with HR, Communications, Learning & Development, and functional stakeholders to expand program reach and impact.


3. Own Enterprise Privacy Health Metrics & Executive Reporting

  • Develop and maintain a unified Privacy & AI program measurement framework.


  • Consolidate key health indicators into a executive ready dashboards and reports.


  • Develop reporting methodologies, establishing KPI definitions, performance thresholds, reporting cadences, and governance metrics.


  • Analyze trends, risks, gaps, and opportunities and provide actionable insights and recommendations to senior leadership.


4. Drive Privacy Program Documentation & Content Management

  • Lead creation, maintenance, and publication of all Privacy Operations program materials.


  • Establish governance and ownership processes for enterprise privacy content.


  • Ensure documentation remains current, accurate, and aligned with regulatory and business requirements.


  • Partner with Legal and Communications teams to support publication and communication of updates.


5. Support Responsible AI Governance Operations

  • Partner with AI Governance to operationalize the evolving governance framework, and document and systematize each process as it stabilizes. This is a build-phase operations role, not the maintenance of a finished machine.


  • Coordinate the AI Impact Assessment workflow end-to-end operationally and help formalize and document the workflow as its design matures.


  • Help to administer the new AI governance platform, leading workflow configuration and user/reviewer role management.


  • Own program metrics and reporting: build and maintain risk dashboards and recurring status reporting to the AI Governance team, AI Working Group, the Privacy & AI Council, and leadership.


6. Drive Operational Excellence & Continuous Improvement

  • Identify opportunities to simplify, automate, streamline, and scale privacy and governance operations using AI and other emerging technologies


  • Lead strategic operational initiatives that improve efficiency, transparency, and program maturity.


  • Develop future-state processes and operating models that reduce manual effort and strengthen governance outcomes.


  • Partner with technology teams to improve reporting tools, workflows, automation, and user experiences.


Required Qualifications:

  • Bachelor's degree


  • 7+ years of experience in Privacy, Risk Management, Data Governance, Operations, Program Management, or related fields


  • Experience leading enterprise-wide programs with cross-functional stakeholders


  • Strong executive communication and presentation skills


  • Experience developing metrics, dashboards, reporting frameworks, and governance processes


  • Ability to translate complex regulatory or technical concepts into actionable business guidance


  • Strong project management, organizational, and stakeholder management skills


Preferred Qualifications:

  • Privacy or AI certifications (CIPP, CIPM, CIPT, AIGP or equivalent).
  • Previous people management experience preferred.


  • Experience supporting AI governance, digital trust, responsible AI, or emerging technology programs.


  • Experience with privacy and consent management platforms (TrustArc or similar).


  • Experience with Power BI, reporting platforms, or data visualization tools.


  • Experience working in highly regulated or global environments.


  • Familiarity with privacy regulations including U.S. state privacy laws, GDPR, LGPD, PIPEDA, the EU AI Act, and other global privacy and AI governance frameworks.


Compensation:

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws.

The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
  • The salary range for this role is $112,000-$175,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more


#LI-HP2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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