JOB SUMMARY
An expert Business Analyst with deep knowledge of the payments industry, specifically ACH payments and NACHA standards, and a strong understanding of bank-specific business processes and customer-facing
skills.
This role involves extensive customer interaction and is a leading consulting role in software delivery and implementation processes from design through deployment to the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Expert knowledge of NACHA standards and ACH payments
- Act as a hands-on strategic leader, providing governance and expert oversight for the end-to-end GPP ACH solution
- Provide subject matter expertise and best practice guidelines on how to best utilize and implement ACH for Tier 0-2 banks
- Provide coaching and direction to the delivery teams on ACH implementation, to ensure the delivery of a best-in-class solution
- Determine where the customer requirement fits within the standard industry practice and align them to Finastra27s GPP product
- Write detailed business requirements (user stories) and functional solutions
- Participate in customer requirements analysis workshops to provide ACH expertise
- Knowledge transfer to customer and internal stakeholders
- Focal point for internal teams on ACH flows, usage and industry best practices
- Provide accurate and consistent status reporting to stakeholders at different levels
- Negotiate with and influence key stakeholders internally and externally within their area of expertise
QUALIFICATIONS REQUIRED - Bachelor27s Degree or an equivalent combination of education and/or experience
- A senior ACH domain expert with hands00on experience in the NACHA market, capable of engaging with bank stakeholders up to C00level
- Demonstrated success as a lead business analyst leading and implementing ACH projects in a global, cross-functional team environment
- Deep practical expertise in ACH processing, NACHA rules, terminology, and operating models.
- Accredited ACH Professional (AAP) certification highly preferred
- Proven experience leading or supporting ACH implementations on GPP and/or leading ACH platforms in the US market
- Act as a coach and subject matter expert on NACHA-related topics for the team
- Develop material for knowledge transfer and training purposes.
- Regarded as the ACH expert in the broader team
- Anticipates NACHA business and industry issues as a basis for recommending large scale product, process or service improvement
- Provides authoritative advice in area of specialty 00 helps structure management decision making in areas of important business impact
- Business analyst certification is a plus
