SYNNEX Corp

Principal Technical Program Manager

SYNNEX Corp$130K — $180K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Computer Science, Operations, or related field
  • 10+ years in technical program management or product development
  • 5+ years leading complex hardware development programs
  • Strong understanding of server, storage, and AI platform development
  • Proven ability to lead large cross-functional teams effectively

Responsibilities

  • Lead end-to-end hardware development for hyperscale platforms
  • Develop integrated program schedules and execution strategies
  • Ensure program objectives for cost, quality, and schedule are met
  • Act as primary program interface for strategic customers
  • Drive timely decision-making across organizations

Benefits

  • Collaborative work environment with cross-functional teams
  • Opportunity to work on cutting-edge technology for hyperscale customers
  • Focus on continuous improvement and professional development
  • Engagement with directly impacting customer success
  • Emphasis on risk and change management to ensure project success
Full Job Description
Position Summary

Hyve Solutions is seeking a highly motivated and experienced Principal Technical Program Manager to lead the development and delivery of next-generation server, storage, AI, and rack-scale infrastructure platforms for hyperscale cloud customers. This role is responsible for driving complex hardware development programs from concept and architecture through qualification, manufacturing ramp, and customer deployment.

The Senior Program Manager will serve as the central leader coordinating cross-functional teams including Engineering, Platform Validation, Product Management, Manufacturing, Supply Chain, Quality, Operations, and Customer Engineering to ensure successful execution of strategic programs.

This position requires exceptional leadership, technical acumen, customer engagement skills, and the ability to manage multiple high-visibility programs in a fast-paced environment.

Key Responsibilities

Program Leadership & Execution
  • Lead end-to-end hardware development programs across server, storage, rack integration, and infrastructure platforms for a hyper scalar/s.
  • Develop and manage integrated program schedules, milestones, resource plans, and execution strategies.
  • Drive alignment across engineering, operations, supply chain, and manufacturing organizations.
  • Ensure programs meet cost, quality, schedule, and customer delivery objectives.
  • Establish program governance, review cadence, and executive reporting mechanisms.

Product Development Management
  • Manage product lifecycle activities from concept, architecture definition, prototyping, EVT, DVT, PVT, production release, and sustaining engineering for multiple programs
  • Coordinate hardware, firmware, software, mechanical, thermal, and validation teams throughout development.
  • Drive design reviews, readiness assessments, and release approvals working with multiple Technical Program Managers
  • Track critical path dependencies and proactively resolve program risks.

Customer Engagement
  • Act as primary program interface for strategic hyperscale and enterprise customers.
  • Lead customer program reviews, status meetings, technical discussions, and escalation management.
  • Translate customer requirements into actionable engineering and operational plans.
  • Maintain strong customer relationships while ensuring delivery commitments are achieved.

Cross-Functional Leadership
  • Partner with Engineering, Platform Validation, Manufacturing, Quality, Global Supply Chain, Procurement, and Operations teams.
  • Drive timely decision-making and issue resolution across multiple organizations.
  • Influence stakeholders at all organizational levels without direct authority.
  • Facilitate cross-functional communication and organizational alignment.

Risk & Change Management
  • Identify program risks, technical challenges, and resource constraints early.
  • Develop mitigation and contingency plans.
  • Lead change control processes and manage impacts to schedule, cost, and scope.
  • Escalate critical issues appropriately while driving resolution ownership.

Manufacturing & Supply Chain Readiness
  • Support manufacturing readiness, pilot builds, and production ramp activities.
  • Coordinate with ODM, supplier, and internal operations teams to ensure successful launches.
  • Monitor material readiness, capacity planning, and supply chain risks.
  • Drive factory execution and production issue resolution.

Metrics & Continuous Improvement
  • Define and monitor program KPIs, execution dashboards, and business metrics.
  • Drive process improvements to enhance predictability, quality, and operational efficiency.
  • Capture lessons learned and implement best practices across the organization.


Required Qualifications
  • Bachelor's degree in Engineering, Computer Science, Operations, or related technical discipline.
  • 10+ years of experience in technical program management, product development, or engineering leadership.
  • 5+ years leading complex hardware development programs.
  • Strong understanding of server, storage, networking, data center infrastructure, or AI platform development.
  • Experience managing programs through hardware development phases (Concept, EVT, DVT, PVT, Production).
  • Proven ability to lead large cross-functional teams and manage executive stakeholder communications.
  • Excellent analytical, organizational, communication, and problem-solving skills.
  • Strong proficiency with program planning and project management tools.


Preferred Qualifications
  • MBA or Master's degree in Engineering or related discipline.
  • PMP, PgMP, Agile, or equivalent certification.
  • Experience supporting hyperscale cloud providers and enterprise customers.
  • Experience with rack integration, OCP platforms, AI infrastructure, GPU server development, or liquid cooling technologies.
  • Knowledge of manufacturing operations, NPI processes, and supply chain management.
  • Familiarity with PLM, ERP, quality systems, and engineering change processes.


Leadership Competencies
  • Strategic Thinking
  • Executive Presence
  • Customer Focus
  • Systems Thinking
  • Ownership & Accountability
  • Data-Driven Decision Making
  • Conflict Resolution
  • Risk Management
  • Change Leadership
  • Continuous Improvement


Success Metrics
  • On-time completion of program milestones
  • Successful product qualification and launch execution
  • Achievement of customer delivery commitments
  • Manufacturing readiness and production ramp success
  • Program budget and resource performance
  • Customer satisfaction and executive stakeholder feedback
  • Reduction of program risks and escalation volume
  • Improvement in product quality and operational efficiency


About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ

Similar Jobs

More Jobs at SYNNEX Corp

More Technical Services Jobs

Find similar Principal Technical Program Manager jobs: