JP Morgan Chase & Co.

Principal Technical Program Manager, Foundational Services

JP Morgan Chase & Co.$150K — $180K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in technical program management or related fields within large organizations
  • Experience with enterprise AI tools for portfolio management and financial analysis
  • Strong analytical skills for synthesizing data into actionable strategies
  • Deep knowledge of vendor commercial constructs and pricing models
  • Proven leadership in managing complex change across diverse stakeholders
  • Demonstrated cost optimization and operational efficiency achievements
  • Excellent executive communication and stakeholder management skills
  • Advanced proficiency in analytical tools like Power BI, Tableau, SQL, or Python

Responsibilities

  • Develop strategic portfolio management plans to enhance vendor efficiency
  • Utilize AI capabilities for spend analysis and risk assessment
  • Manage vendor spend efficiency agenda to identify optimization opportunities
  • Coordinate contract renewal strategies with cross-functional teams
  • Establish and execute vendor strategies across service domains
  • Build strong stakeholder relationships to drive decision-making and governance
  • Lead initiatives for commercial optimization and service-level enhancements
  • Foster a culture of continuous improvement through best practices and analytics

Benefits

  • Access to enterprise AI tools for enhanced productivity
  • Opportunity to collaborate across diverse teams and functions
  • Involvement in shaping governance and transparency practices
  • Focus on continuous improvement and operational efficiency
  • Potential for career advancement within a large organization
Full Job Description
JOB DESCRIPTION

Elevate your career by driving strategic portfolio initiatives that optimize vendor spend, strengthen governance, and improve operational efficiency across Foundational Services.

As a Principal Technical Program Manager within Foundational Services, you will lead complex, cross-functional initiatives focused on vendor strategy, spend optimization, contract governance, and portfolio management. You will partner with Product Line Leaders, Finance, Vendor Management, Sourcing, Legal, and Technology stakeholders to drive commercial outcomes while balancing cost, risk, service quality, and strategic objectives. Your advanced analytical reasoning, financial acumen, and ability to influence across organizations will enable you to translate business, technical, financial, and operational priorities into actionable programs that deliver measurable results. In this role, you will help shape governance practices, improve transparency into vendor performance and spending, and establish scalable operating mechanisms that support long-term portfolio management objectives.

Job Responsibilities

  • Develop and implement strategic portfolio management plans aligned with organizational goals, overseeing complex initiatives focused on vendor strategy, spend optimization, contract governance, and commercial performance.
  • Use enterprise-authorized AI capabilities within the work environment to accelerate portfolio planning, spend analysis, dependency identification, risk synthesis, and executive-ready reporting while validating outputs and handling data according to sensitivity requirements.
  • Own the Foundational Services vendor spend efficiency agenda, identifying, prioritizing, and tracking cost optimization opportunities across a broad portfolio of products and services.
  • Lead proactive contract renewal planning, partnering with Vendor Management, Sourcing, Finance, and Legal to coordinate commercial reviews, negotiation strategies, risk assessments, and execution plans.
  • Establish and maintain vendor strategies across product domains, including vendor rationalization, consolidation opportunities, demand management initiatives, and service-level optimization.
  • Foster strong relationships with stakeholders and cross-functional teams, providing leadership, governance, and decision-making frameworks that drive beneficial outcomes.
  • Drive commercial optimization initiatives through benchmarking, pricing model analysis, consumption management, license optimization, rate-card reviews, and identification of duplicative services.
  • Establish governance forums and operating cadences for spend management, contract oversight, vendor performance reviews, and executive reporting.
  • Collaborate with Finance to establish spend baselines, validate savings and cost avoidance opportunities, forecast financial impacts, and track benefits realization.
  • Champion continuous improvement by identifying process optimization opportunities, enhancing portfolio analytics and reporting capabilities, and adopting best practices that improve transparency and decision-making.
  • Promote reuse-first, AI-assisted practices for portfolio governance and continuous improvement routines while ensuring appropriate human review and compliance with delivery standards.

Required Qualifications, Capabilities, and Skills

  • 7+ years of experience or equivalent expertise in technical program management, portfolio management, technology finance, vendor management, sourcing, commercial management, or related disciplines within large organizations (NAMR/APAC-India/LATAM/Hong Kong)
    Formal training or certification in program management, portfolio management, finance, sourcing, vendor management, or related disciplines with advanced applied experience (EMEA/LATAM-Brazil), Singapore follows local country guidance
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support portfolio management, financial analysis, governance, and reporting workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted plans, risks, recommendations, financial analyses, and reporting outputs before use, escalating when appropriate and following data handling requirements.
  • Advanced analytical reasoning skills with the ability to synthesize spend, contract, operational, and financial data into actionable recommendations and strategic decisions.
  • Strong understanding of vendor commercial constructs, including licensing models, consumption-based pricing, renewal terms, volume tiers, benchmarking methodologies, notice periods, and contractual obligations.
  • Proven ability to lead through change, manage complex dependencies, and drive execution across multiple stakeholders in dynamic environments.
  • Experience delivering measurable cost optimization, savings, cost avoidance, or operational efficiency initiatives supported by disciplined governance and benefits realization practices.
  • Advanced expertise in stakeholder management, establishing productive partnerships and influencing outcomes across Product, Engineering, Operations, Finance, Sourcing, Vendor Management, and Legal organizations.
  • Strong executive communication skills, including governance leadership, concise written communications, presentation development, and issue escalation management.
  • Advanced proficiency with Excel and experience leveraging analytical and business intelligence tools such as Power BI, Tableau, SQL, Power Query, Alteryx, Python, or comparable technologies.

Preferred Qualifications, Capabilities, and Skills

  • Experience supporting Foundational Services, infrastructure platforms, enterprise tooling, end-user services, managed services, security services, or similar technology domains.
  • Experience operating in a regulated environment with exposure to third-party risk management, resiliency requirements, vendor performance management, and governance controls.
  • Demonstrated success building scalable operating mechanisms such as renewal pipelines, vendor scorecards, quarterly business reviews, category strategies, and portfolio governance frameworks.
  • Strong understanding of infrastructure, technology operations, and enterprise service delivery cost drivers, including capacity, utilization, consumption patterns, entitlements, and service levels.
  • Experience developing executive-level portfolio dashboards, financial reporting, and strategic planning materials for senior leadership.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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