T-Mobile

Principal Technical Product Manager, Billing

T-Mobile$139K — $252K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree plus 7 years of related work experience or Advanced degree with 5 years of related experience.
  • 8+ years in a hands-on technical role such as coding or solution engineering in a large product environment.
  • More than 10 years of relevant Product Management experience in agile software product development.
  • Mastery of business operations and technical architecture skills.
  • Proven analytical skills to drive product feature and investment decisions.

Responsibilities

  • Own the complete product lifecycle for complex technical solutions.
  • Conduct market research to uncover opportunities for product strategy development.
  • Analyze data to prioritize product features based on their impact and feasibility.
  • Lead cross-functional teams in Agile settings to manage product delivery.
  • Communicate product vision and updates effectively across all organizational levels.

Benefits

  • Medical, dental, and vision insurance for eligible employees.
  • 401(k) plan with contributions.
  • Paid time off and 12 paid holidays per year.
  • Tuition assistance and college coaching for continuing education.
  • Discounts on mobile service and home internet.
Full Job Description
Job Overview
This role leads the end-to-end management of complex technical products to meet specific business objectives and customer needs. It involves defining product vision, strategy, and roadmaps while collaborating with cross-functional teams to deliver technical solutions. The role requires analyzing market data, customer insights, and industry trends to prioritize product features and innovations. Success is measured by product performance, customer satisfaction, and alignment with business goals. The work impacts organizational growth and enhances customer experiences through effective product delivery and technical leadership.

Job Responsibilities:
  • Own the product lifecycle for complex technical solutions, ensuring alignment with business objectives and customer needs
  • Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
  • Analyze quantitative and qualitative data to prioritize features and guide investment decisions based on impact and feasibility
  • Lead cross-functional teams in Agile environments to manage product backlogs, releases, and technical delivery
  • Communicate product vision and progress to stakeholders at all levels, including senior leadership
  • Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:
  • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
  • Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
  • 8+ years' experience in hands on technical role writing production code, solution engineering, or technical archtecture in large scale company / appplication / product environment. (Required)
  • More than 10 years Relevant Product Management experience in an agile software product development environment. (Required)

Knowledge, Skills and Abilities:
  • Business Operations Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills. (Required)
  • Business Analysis Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
  • Customer Experience Management Mastery level (industry leading) understanding of customer experience. (Required)
  • Technology Mastery level understanding of platform technologies and components such as security, performance, optimization, API integration.
    Expert level knowledge of full technology stack on which your assigned product runs. (Required)
  • Agile Methodologies Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
  • Technical Writing Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required)
  • Agile Project Management Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required)
  • Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
  • Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role. (Required)
  • Communication Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence.
    Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders. (Required)
  • SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
  • Tableau Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS. (Required)
  • Integration Knowledge and experience with integration patterns, API's, and protocols such as REST, EDI, SOAP, etc. (Required)
  • DevOps Mastery of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment. (Required)

Licenses and Certifications:
  • Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
  • Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)


  • At least 18 years of age
  • Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $139,700 - $252,000

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ350529¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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