Adobe Inc.

Principal Solutions Consultant

Adobe Inc.$199K — $334K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Higher Education institutions, either as faculty, in leadership roles, or in program administration.
  • Proven thought leadership in digital literacy with public speaking or published works.
  • Familiar with Adobe Creative Cloud and Document Cloud or similar educational technology platforms.
  • Strong communication skills to engage senior academic leaders like provosts and CIOs.
  • Ability to translate educational experiences into effective technology strategies.
  • Proven success in building relationships and navigating complex organizational environments.

Responsibilities

  • Collaborate with peers to identify and outline strategic opportunities based on institutional needs.
  • Lead discussions to articulate value in Proof of Value presentations and storytelling for key accounts.
  • Create frameworks that relate Adobe products to measurable outcomes for institutions.
  • Advocate for diverse academic perspectives in strategy sessions and client interactions.
  • Align go-to-market messaging with real-world educational needs alongside CSM, PMM, and Marketing.
  • Act as a liaison for AI-related teaching and institutional transformation discussions, guiding clients on relevant offerings.
  • Work with the Customer Success team to develop programs enhancing digital literacy and faculty engagement.
  • Maintain connections within higher education thought leadership and at academic conferences.

Benefits

  • Opportunities for professional development and continuous learning.
  • Participation in industry events and networking with thought leaders.
  • Travel opportunities to engage with customers and contribute to leading conversations.
  • A strong team environment supporting collaboration across various functions.
Full Job Description
The Solutions Consultant operates within our SC organization. Working alongside our Account Executives and Customer Success Managers, you will help institutions discover new opportunities with Adobe and realize the value of their digital, creative, and AI ambitions.

You'll build positive relationships with institutional leaders and develop strategic account plans. You will lead executive conversations on AI and transformation, and help customers build lasting impact across staff, students, and services using Adobe!

Across Adobe's Creativity, Productivity and AI portfolio, you will help surface new opportunities, deepen executive engagement and position Adobe at the center of ambitions transformation programs.

Travel requirement: Up to 50% travel to support customer engagements, industry events, and thought leadership programming.

What you'll Do

  • Partner with Solution Consulting peers to lead discovery and solution mapping on select strategic opportunities, anchoring institutional and pedagogical expertise directly into the Solution Consulting motion


  • Support Proof of Value and storytelling engagements on strategic accounts, translating institutional pain into the value narrative AEs bring to economic buyers


  • Develop value frameworks and cases that connect Adobe's creative, AI, and document offerings to institutional outcomes, student success, staff productivity, and operational efficiency


  • Represent faculty, student, and administrative perspectives in customer engagements and internal strategy discussions


  • Partner with CSM, PMM, and Marketing to ensure narratives and GTM messaging reflect actual pedagogical and institutional realities


  • Serve as an internal voice on AI adoption across teaching and learning transformation and institutional transformation, helping the team and customers navigate AI forward offerings (CC Pro Plus, Acrobat Studio, Firefly, Acrobat Express) through a pedagogical, strategic, and trust lens


  • Partner with the Customer Success organization on engagement approaches for Digital Literacy and Faculty Development, shaping how programming like workshops, institutes, and webinars drives institutional adoption


  • Maintain external relationships across the HED thought leadership ecosystem, and academic conferences


What you need to succeed

  • A decade or more of firsthand experience inside Higher Ed institutions, as faculty, in academic leadership, or in program administration


  • Established thought leadership in Higher Ed and digital literacy, evidenced by speaking engagements, keynotes, or published work


  • Working knowledge of Adobe Creative Cloud and Document Cloud, or comparable ed tech platforms, with capacity to discuss specific product capabilities in customer conversations


  • Comfortable being the credible technical and institutional voice in the room with provosts, CIOs, and other senior academic leaders


  • Demonstrated ability to translate classroom and institutional realities into technology strategy and product positioning


  • Proven ability to build executive relationships and navigate complex organizations


  • Excellent communication, facilitation and stakeholder management, and the ability to work across Sales, Customer success, Solution Consulting, Marketing, and Partners


Skills we'd like to see

  • Familiarity with Generative AI and AI powered workflows in an academic context


  • Experience in Solutions Consulting, or Consulting role


What success looks like

  • You are recognized internally and externally as a go-to voice on higher education


  • Your input meaningfully develops how SC, AE, CSM, and PMM teams position Adobe to HED institutions

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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