THE ESSENTIALS

This role is best suited for individuals who thrive in a fast-paced, entrepreneurial environment and bring a proven track record of delivering results through strong partnership and influence.

• Vision - the ability to zoom out, define what "good" looks like, and clearly communicate that direction across and beyond the organization.
• Strategic problem solving - the ability to translate vision into action by breaking complex opportunities or challenges into simple, executable strategies.
• Grounded Leadership - the ability to lead with confidence in direction while demonstrating humility in execution, taking ownership, seeking input, and adapting as new information emerges.
• Accountability and collaboration - the ability to take ownership of outcomes while motivating others to work effectively across the organization and setting clear expectations.
• Grit - the willingness and ability to overcome challenges, move beyond ideas, and consistently drive results.

JOB DESCRIPTION

Title: Principal Solution Software Engineer
Reporting To: Chief Digital, Technology & Data Officer (CTDO)
Location: Remote (U.S.)
Applicants must be legally authorized to work in the United States. HCEsquared® does not sponsor or assume sponsorship of employment visas.

ROLE SUMMARY

We're hiring a Principal Solution Software Engineer to bridge product vision and engineering delivery on a platform built to scale across medical specialties.

HCEsquared® is a PE-backed healthcare education platform - currently focused on dermatology - that connects pharmaceutical sponsors to verified clinical outcomes and powers AI-driven content at scale. Our engineering teams, internal and contracted, need requirements translated into precise technical specifications before code is written. That translation is your job.

You will own the space between the whiteboard and the pull request: turning product requirements into technical designs, integrations into working systems, and ambiguous problems into solutions that ship. You catch design flaws before they become production incidents and make sure engineering always has what it needs to build with confidence.

We ship through AI-assisted development - person-agent pairs using tools like Claude Code. You'll be fluent in that model and help set the standard for how it's used.

ACCOUNTABILITY

• Solutions meet documented requirements with zero critical post-deployment defects from design or requirements gaps
• All platform integrations operational, documented, and maintainable
• Specifications complete and feasibility assessed before any sprint commitment
• Documentation, integration maps, and runbooks current at all times
• Engineering teams always have what they need to build with confidence
• Contribute to a reliable, scalable, integrated platform serving HCPs and pharmaceutical sponsors

RESPONSIBILITIES

• Translate requirements into technical specifications. Partner with product, design, and commercial stakeholders to define the technical approach, assess feasibility, and document specs engineering can execute without ambiguity.
• Design integration architectures for new platform capabilities and third-party systems - CRM, event management, marketing automation, CMS, LMS, and data platforms. Ensure every design fits the broader platform, AWS environment, and Snowflake data strategy, and extends across new specialty markets.
• Own assigned solutions from design through production. Coordinate engineering teams, vendors, and stakeholders, and enforce a definition of done that covers code review, testing, analytics instrumentation, and documentation.
• Lead technical design review. No significant feature or integration enters engineering without a validated prototype and reviewed specification.
• Own third-party tool and API integrations across the platform - evaluate, define requirements, and keep them documented and maintainable.
• Own the technical documentation layer: architecture diagrams, integration maps, API specs, and operational runbooks.
• Provide build-vs-buy assessments for new tools and platform decisions, with evidence-based recommendations to the CTDO.

REQUIREMENTS

• Demonstrated leadership essentials as described above
• 4-year degree from an accredited academic institution
• 7+ years in solution engineering, technical product management, software architecture, or a senior IC engineering role
• Proven ability to write precise technical specifications engineering can execute without architectural ambiguity - this is core to the role
• Strong experience integrating third-party systems via REST APIs, webhooks, OAuth 2.0, and SAML 2.0 across a modern SaaS stack
• Web application architecture fluency at the level of a senior technical reviewer - ideally Next.js or React with AWS-hosted backend services. You don't need to be the primary developer, but you must assess architectural decisions, review PRs meaningfully, and understand impacts on performance, cost, and data integrity
• Integration and architecture experience with headless Next.js, CMS, LMS, CRM, marketing automation, and event management platforms - not just as a user
• Strong QA, testing, and documentation discipline - runbooks, integration maps, and architecture diagrams are default deliverables
• Comfort working in an AI-assisted development environment (GitHub Copilot, Claude Code, or equivalent) is expected. We ship through person-agent pairs and you'll help set the standard
• Healthcare or regulated industry experience preferred; familiarity with HCP platforms, pharma compliance, or medical education tech is a differentiator. Experience building integrations that generalize across markets or specialty areas is a plus

SALARY & BENEFITS

This is an opportunity to do meaningful work, grow your impact, and continue developing your expertise within a high-performing, mission-driven organization.

Salary is commensurate with experience and qualifications. HCEsquared® offers a comprehensive benefits package designed to support the health, flexibility, and professional growth of our team, including:

• Fully remote work environment with a flexible time off policy
• Dedicated professional development support, including reimbursement for approved learning and development activities.
• Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans
• Employer-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) retirement plan with company matching
• Cell phone reimbursement for business use
• Home office stipend to support a productive remote setup