What will you do?
You will be the strategic technical leader for Amazon Shipping's largest enterprise customer engagements, owning the technical relationship end to end from pre-sales through delivery. You start at the first conversation, lead technical discovery, and define the target architecture for how the customer integrates with Amazon Shipping.
Enterprise customers run many systems: TMS, WMS, ERP, order management, and homegrown platforms, often with their own undefined priorities. You will align these on a single, well-defined integration architecture, resolve the hardest design questions, and stay hands-on to make sure what gets built is scalable, secure, and performant.
As a Principal, you operate at the strategic level. You advise the customer's senior and executive stakeholders, shape how they think about their broader integration strategy, and act as their trusted technical advisor through the lifecycle. You drive clarity where the business objective and the strategy are not yet defined. You turn each engagement into lasting capability: reference architectures, integration patterns, and governance that other architects and customers reuse without you in the room. You feed what you learn in the field back into Amazon Shipping's API roadmap and platform direction, and you represent Amazon Shipping as a technical thought leader in customer and industry forums.
You will collaborate closely with:
- Enterprise customers as the lead technical owner and strategic advisor, pre-sales to delivery
- Customer senior and executive stakeholders, aligning them on architecture and approach
- Commercial and Sales teams to shape and win strategic technical engagements
- Product and Engineering teams, feeding field insight into the API roadmap and platform
- The customer's system integrators and ISVs when an engagement requires it
Who are you?
You are a seasoned solution architect who has owned large enterprise customers end to end and operated as a strategic technical advisor to their senior leadership. You walk into ambiguity, draw out requirements, align stakeholders, and commit to an architecture you will stand behind and be measured on.
Key attributes:
- Deep expertise in API development, REST, cXML, EDI, and integration patterns
- Proven ownership of enterprise integrations across TMS, WMS, ERP, and OMS systems
- Strength in technical discovery: turning ambiguous, undefined problems into a clear architecture
- Strategic influence with customer executives and IT leadership, not just engineers
- A record of building reusable mechanisms (reference architectures, governance) that scale past one deal
- Thought leadership through industry forums, publications, and developer communities
- Strategic thinking that connects technical decisions to customer business outcomes
- Customer obsession with a hands-on, get-it-done approach
Key job responsibilities
Enterprise Engagement Leadership
- Own the technical relationship with large enterprise customers end to end, from pre-sales discovery through delivery, as their strategic technical advisor.
- Lead technical discovery and align the customer's TMS, WMS, ERP, and OMS systems on a single target architecture, staying hands-on through implementation.
- Advise customer Director and VP stakeholders, and drive clarity where the business objective and integration strategy are not yet defined.
Architecture and Technical Excellence
- Design enterprise-grade shipping integrations using REST APIs, cXML, and EDI, ensuring scalability, security, and performance.
- Act as the escalation point for the hardest architectural challenges across the engagement.
Scaling Impact Beyond the Engagement
- Build reusable reference architectures, integration patterns, and governance that other architects and customers adopt without you in the room.
- Feed field insight into Amazon Shipping's API roadmap and platform direction.
- Represent Amazon Shipping as a technical thought leader in customer and industry forums.
A day in the life
Your days balance technical depth with strategic influence. Mornings involve reviewing partner integration metrics, meeting with system integrators, and validating enterprise architectures. You design API enhancements, create reference architectures, and guide engineering teams on complex integration
patterns.
Afternoons focus on strategic work-presenting API roadmap priorities to leadership, shaping partner ecosystem strategy, and facilitating architecture
reviews. You invest in thought leadership through technical content, mentoring, and developer community engagement.
You collaborate with global integrators, product teams, engineering, commercial stakeholders, and enterprise customers-bridging deep technical expertise with strategic vision to turn integration challenges into scalable solutions that enable ecosystem growth.
BASIC QUALIFICATIONS
- Bachelor's degree in computer science, engineering, mathematics or equivalent
- Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing
- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications
- 10+ years of experience in enterprise-scale, technology-driven solutions in logistics, shipping, or supply chain technology
PREFERRED QUALIFICATIONS
- Knowledge of distributed systems design and implementation or equivalent
- Knowledge of large scale automation and workflow management or equivalent
- Knowledge of database design and implementation or equivalent
- Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Santa Monica - 182,800.00 - 247,300.00 USD annually
USA, NY, New York - 201,000.00 - 272,000.00 USD annually
USA, WA, Bellevue - 182,800.00 - 247,300.00 USD annually
