JP Morgan Chase & Co.

Principal Software Engineer- Telemetry/Observability

JP Morgan Chase & Co.$130K — $180K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of software engineering experience particularly in platform services
  • Expert-level Python development for telemetry and operations
  • Strong Linux systems knowledge, especially networking protocols
  • Practical experience with CI/CD pipelines and modern delivery methods
  • Advanced understanding of software applications and technical processes
  • Experience with observability tools like Splunk, Grafana, and Prometheus
  • Expertise in telemetry data pipeline design and operation

Responsibilities

  • Create scalable coding frameworks focused on observability in cloud environments
  • Develop and debug high-quality production code across telemetry services
  • Lead the design of end-to-end telemetry pipelines for operations teams
  • Engineer CI/CD pipelines for reliable delivery and automated testing
  • Design solutions for software-defined networking and cloud environments
  • Maintain monitoring and alerting practices using industry-standard tools
  • Advise cross-functional teams on telemetry strategy and integration

Benefits

  • Emphasis on a diverse and inclusive workplace culture
  • Access to professional development opportunities
  • Opportunities for remote work or flexible scheduling
  • Engagement with cutting-edge technology and practices
  • Cross-team collaboration that fosters innovation and knowledge sharing
Full Job Description
JOB DESCRIPTION
Job responsibilities
  • Creates complex and scalable coding frameworks using appropriate software design frameworks, with a focus on observability/telemetry platforms for Virtual Private Cloud (VPC) environments
  • Develops secure and high-quality production code, and reviews and debugs code written by others across telemetry collection, enrichment, storage, and visualization services
  • Leads the design and implementation of end-to-end telemetry pipelines (metrics, logs, traces, events) including standards, schemas, and instrumentation patterns for platform and application teams
  • Engineers and evolves CI/CD pipelines to support reliable delivery, automated testing, policy-as-code, and safe progressive rollouts for observability services
  • Designs and implements solutions that operate effectively in software-defined networking (SDN) and cloud networking environments, including troubleshooting across layered network paths and dependencies
  • Builds and maintains monitoring, alerting, and SLO/SLI practices using tools such as Splunk and/or Grafana and/or Prometheus (including dashboarding, alert tuning, and operational runbooks)
  • Advises cross-functional teams on technological matters within your domain of expertise, including telemetry strategy, platform integrations, and operational readiness
  • Serves as the function’s go-to subject matter expert for observability and telemetry across the VPC platform, influencing standards and best practices
  • Creates durable, reusable software frameworks that are leveraged across teams and functions (SDKs, libraries, templates, reference architectures, and golden paths)
  • Influences leaders and senior stakeholders across business, product, and technology teams by communicating tradeoffs, risk, and roadmap decisions for platform reliability and resiliency
  • Champions the firm’s culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
  • 10+ years of software engineering experience, including building and operating platform services in production environments
  • Hands-on practical experience delivering system design, application development, testing, and operational stability, ideally for platform/infrastructure or developer productivity products
  • Expert-level Python development experience, including building services, automation, tooling, and integrations for telemetry and operations workflows
  • Strong Linux systems and networking expertise (TCP/IP, DNS, TLS, routing, NAT, packet capture/troubleshooting), and the ability to diagnose cross-system issues in distributed environments
  • Practical experience with CI/CD (e.g., automated build/test/release pipelines) and modern delivery practices (progressive delivery, automated quality gates, artifact/version management)
  • Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud platforms, platform engineering, reliability engineering, networking, observability)
  • Experience with observability/telemetry tooling such as Splunk and/or Grafana and/or Prometheus (including instrumentation, queries, dashboards, alerts, and operationalization)
  • Experience designing or operating telemetry data pipelines (collection agents, exporters, scraping, indexing, retention, cardinality management, performance/cost controls)
  • Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
  • Working knowledge of software-defined networking concepts and environments, including integrations and operational considerations for VPC-like network platforms
Preferred qualifications, capabilities, and skills
  • Experience building an observability platform or “paved road” telemetry offering used by multiple engineering teams (multi-tenant design, onboarding patterns, guardrails)
  • Experience with OpenTelemetry (instrumentation standards, collectors, exporters) and distributed tracing practices
  • Strong understanding of SRE principles (SLOs/SLIs, error budgets, incident response, post-incident reviews, toil reduction)
  • Experience with infrastructure as code and GitOps-style workflows (e.g., Terraform-like patterns, configuration as code, policy enforcement)
  • Experience supporting regulated environments with strong security and control requirements (secure-by-default design, auditability, change management)

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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