Toast

Principal Software Engineer, Tech Lead, Retail

Toast$230K — $368K *
US-AnywhereRemote in United States
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 9+ years of experience in building and deploying production software
  • Proficient in Java, Kotlin, or similar object-oriented programming languages
  • Strong communication skills with a focus on empathy and respect
  • Proven ability to articulate complex project roadmaps
  • Startup mindset with a capability to create order from ambiguity
  • Passionate about user satisfaction and product utilization
  • Demonstrated growth-oriented mindset in technical skills development

Responsibilities

  • Design, build, and maintain resilient and scalable systems for customer success
  • Define and drive long-term architectural strategies aligned with business goals
  • Anticipate future needs in solution design while managing trade-offs
  • Effectively communicate the technical direction to stakeholders
  • Mentor and sponsor senior engineering talent to cultivate future leaders
  • Enhance engineering productivity as a force multiplier
  • Diagnose and optimize performance bottlenecks
  • Utilize AI tools to improve development workflows and foster innovation

Benefits

  • Remote work flexibility in US or hybrid options in Boston/New York
  • Comprehensive benefits programs that support a healthy lifestyle
  • Access to cutting-edge AI tools across all departments
  • Encouragement of continuous learning and technical craft improvement
  • Commitment to accessible and inclusive hiring processes
Full Job Description
Location(s): US (remote), Boston (hybrid), or New York (hybrid)

About this roll* (Responsibilities)
  • Design, build, deploy, and maintain highly resilient and scalable systems that are critical to our customers' success
  • Define and drive long-term technical architecture and strategy across the entire organization, aligning executive business goals with platform capabilities.
  • Design solutions that anticipate and accommodate future needs while considering tradeoffs
  • Effectively communicate technical direction
  • Sponsor and mentor senior engineering talent (Staff and Senior Staff engineers) to grow the next generation of technical leaders across Toast.
  • Act as a force multiplier in improving engineering productivity
  • Diagnose performance bottlenecks and implement optimizations
  • Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Do you have the right ingredients*? (Requirements)
  • 9+ years experience building and shipping production software to customers
  • Experience with Java, Kotlin, or other object oriented programming languages
  • Approach your work with humility, empathy, and deep respect for your peers
  • Articulate sophisticated project roadmaps and empower engineering cohorts to drive them toward fruition
  • Startup mindset in driving initiatives and ability to find order in ambiguity
  • Passionate about making users happy and seeing people use your product in the wild.
  • Embody a growth-oriented mindset focused on continuous elevation of your craft and domain
  • Establish yourself as a trusted technical authority capable of making decisions that secure both immediate wins and long-term strategic goals

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards PhilosophyWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$230,000-$368,000 USD

Zone B

$200,000-$320,000 USD

Zone C

$180,000-$288,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [redacted].

About Toast

Toast is a cloud-based restaurant software company that provides restaurants with a management and point of sale system. The company was founded in 2011 by Aman Narang, Steve Fredette, and Jonathan Grimm. Toast's platform allows restaurants to manage orders, payments, and menus across multiple locations. The company has raised over $1.5 billion in funding and has been recognized as one of the fastest-growing technology companies in North America by Deloitte. As of 2021, Toast serves over 48,000 restaurants and has over 2,800 employees.
Learn more about Toast
Size
2,000 employees
Market Cap
$8.9 billion
Industry
Founded
2015
NASDAQ

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