Amazon

Principal Software Engineer, Agentic AI DevOps

Amazon$185K — $309K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of software development experience
  • Experience collaborating with product or program management teams
  • Proven ability to manage multiple programs and projects in an Agile setting
  • Strong communication skills for engaging with users and technical teams
  • Experience leading development teams towards strategic outcomes

Responsibilities

  • Build and enhance AI-powered solutions for operational issue resolution
  • Develop agentic strategies to improve incident response times
  • Utilize knowledge graphs and LLMs to drive system improvements
  • Lead the strategy for the application map service within the team
  • Contribute to advancements in AI-driven developer tools

Benefits

  • Comprehensive health insurance including medical, dental, vision, and prescription coverage
  • Registered Retirement Savings Plan (RRSP) to support long-term savings
  • Deferred Profit Sharing Plan (DPSP) for employee profit sharing
  • Generous paid time off for work-life balance
  • Resources aimed at improving health and well-being
Full Job Description
Come help us build the AWS DevOps Agent to help customers quickly resolve and prevent operational issues in their production systems!

We are seeking a Principal Engineer to join the AWS DevOps Agent team, where you'll play a pivotal role in building agentic AI solutions to accelerate incident response and drive continuous operational improvements for production systems for Amazon-internal and external customers. This role focuses on building our agents that resolve incidents and use past incidents and best operational practices to improve our customers' systems. You will also help lead the strategy for our application map (topology) service.

Your work will directly contribute to advancements in AI-driven developer tools. You will work on a frontier agent, utilizing information retrieval systems, knowledge graphs, and large language models (LLMs).

We operate at the intersection of AI and DevOps, working on solutions that use generative AI technologies to improve the developer experience for builders who develop and operate applications on AWS. We help builders resolve incidents quickly in live systems, and then learn from those incidents to make systemic improvements.

BASIC QUALIFICATIONS

- 10+ years of software development experience

- Experience partnering with product or program management teams

- Experience managing multiple concurrent programs, projects and development teams in an Agile environment

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 185,400.00 - 309,600.00 CAD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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