Adobe Inc.

Principal Service Engineer, Adobe Firefly

Adobe Inc.$206K — $379K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • MS or PhD in Computer Science or related field, or equivalent industry experience.
  • 10+ years of experience with production-scale systems.
  • 3+ years of leading large-scale, GPU-intensive GenAI workloads.
  • Proven leadership on complex engineering initiatives.
  • Exceptional communication skills for driving alignment in matrixed environments.
  • Deep experience in large-scale model serving and GPU resource management.
  • Hands-on expertise with Kubernetes and MLOps platforms.

Responsibilities

  • Lead development and scaling of core GenAI services and APIs.
  • Design inference infrastructure for enterprise-scale model customization.
  • Provide hands-on technical leadership throughout the engineering process.
  • Evaluate emerging MLOps technologies to enhance performance and scalability.
  • Drive cross-functional efforts to align on product delivery roadmap.
  • Conduct design reviews and set technical standards for reliability and scalability.
  • Lead development of DevOps processes to scale services and infrastructure.

Benefits

  • Accessible career growth opportunities in a dynamic environment.
  • Inclusive culture valuing diverse ideas and perspectives.
  • Work with cutting-edge technologies in AI and machine learning.
  • Join a mission-driven company committed to positive societal impacts.
  • Flexible work schedules to promote work-life balance.
Full Job Description
Adobe Firefly's Generative AI Services team is seeking a Principal Service Engineer to serve as the technical lead for our GenAI Services domain. In this high-impact role, you will lead a team of talented engineers in building scalable, high-performance generative AI systems-powering features across Adobe products such as Firefly, Photoshop, Illustrator, Express, Stock, Premiere, and our suite of GenAI Enterprise solutions.

You will design and develop APIs and systems that integrate both Adobe's proprietary and third-party generative models. As a hands-on technical leader, you will champion technical excellence and operational rigor while productizing and scaling a rapidly growing portfolio of GenAI services. You will address Adobe's most complex engineering challenges, define technical direction, and mentor a growing organization of ML and services engineers.
Job Responsibilities
  • Lead the development and scaling of core GenAI services and APIs that integrate diverse generative models into Adobe's flagship products.
  • Design and architect inference infrastructure for enterprise-scale model customization, serving, and ecosystem integration.
  • Provide hands-on technical leadership, guiding engineers through architecture, design, implementation, and best practices.
  • Evaluate and incorporate emerging MLOps technologies to improve engineering velocity, scalability, and performance.
  • Drive cross-functional alignment by partnering with Product Managers, TPMs, and engineering leaders to define and deliver the roadmap.
  • Lead design reviews and establish technical standards to ensure high reliability, maintainability, and scalability across systems.
  • Design and lead the development of DevOps processes and tooling necessary for scaling infrastructure and services.
  • Foster a culture of innovation, technical excellence, and continuous improvement across the organization.
What You'll Need to Succeed
  • MS or PhD in Computer Science or a related field-or equivalent industry experience.
  • 10+ years of experience building and operating production-scale systems.
  • 3+ years of experience leading large-scale, GPU-intensive GenAI workloads (training, inference, and/or optimization).
  • Proven track record of leading cross-functional teams on complex, high-stakes engineering initiatives.
  • Exceptional communication and leadership skills, with a strong ability to drive alignment in matrixed environments.
  • Deep experience in model serving, orchestration, and GPU resource management in large-scale deployments.
  • Hands-on expertise with Kubernetes, distributed systems, and MLOps platforms.
Preferred Qualifications
  • In-depth understanding of generative model architectures, including diffusion models, transformers, and GANs

#FireflyGenAI

Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $206,400 -- $379,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $261,800 - $379,100In Washington, the pay range for this position is $242,600 - $351,225

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

About Adobe Inc.

The Omniture product suite provides an integrated set of services: advanced web analytics and segmentation (SiteCatalyst, Discover and Data Warehouse), search marketing (SearchCenter), optimization (Advanced Testing and Targeting -- Offermatica and TouchClarity), and the marketing integration platform (Genesis). They also have an iPhone application that allows customers to sign into their Omniture account and view statistics from anywhere.

Adobe Inc. Careers

Join Adobe Inc., a global leader in digital media and digital marketing solutions, and be part of a team that thrives on innovation and creativity. Adobe offers unparalleled job opportunities that propel your career forward in an environment that fosters growth and leadership. Work You’ll Do At Adobe, you will be immersed in an atmosphere of innovative solutions and exceptional leadership, contributing to projects that drastically change the landscape of digital content. Our team at Adobe is dedicated to empowering creatives and enterprises alike through cutting-edge technology and expertise. Transform the World with Your Creativity Adobe’s mission is to change the world through digital experiences. We are looking for professionals who are passionate about creativity, technology, and driving significant market evolution. Join a diverse team that values individuality and the fresh perspectives each member brings. Lead in a Culture of Innovation Adobe Inc. is synonymous with fostering a culture of innovation where your ideas can pave the way for groundbreaking digital solutions. Our leadership is committed to nurturing a dynamic and inclusive workplace that promotes career growth and development. Collaborate with the Best Work alongside a global team of talented professionals who are leaders in their fields. At Adobe, you will enhance your skills through collaboration and be inspired by the creativity and dedication of your teammates. Our networking opportunities within the company are designed to foster connections that lead to lasting professional relationships. Explore Career Opportunities Adobe Inc. offers a range of career paths from software engineering to marketing, customer experience to IT. Explore job opportunities and internships that align with your skills and passions. Adobe is committed to hiring the best talent and providing them with the training, benefits, and support needed to succeed. Innovate and Grow Drive innovation as part of the Adobe team and see firsthand how your work contributes to the company’s success and your personal growth. Engage in projects that push the boundaries of technology and creativity. Future-Proof Your Career Adobe is dedicated to the development of its employees at all stages of their careers. We offer comprehensive training programs, including leadership development and diversity training, to ensure you are equipped for the future. Our benefits package is designed to support the well-being and financial security of our team members and their families. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, curious, creative, and solution-oriented team players. Start your journey with Adobe today by exploring our exciting career and internship opportunities. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the rewarding and exciting opportunities that await at Adobe Inc.
Learn more about Adobe Inc.
Size
25,988 employees
Market Cap
$154.8 billion
Industry
Net Income
$5.2 billion
Founded
1982
5 Year Trend
+21.9%
Revenue
$12.8 billion
NASDAQ

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