VXI Global Solutions

Principal Product Manager

VXI Global Solutions$255K — $290K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 11+ years leading consumer product strategy and execution in digital products.
  • Direct experience in growing lending product funnels with measurable results.
  • Proven track record of owning complex product areas with significant business outcomes.
  • Experience with credit bureaus and acquisition marketplaces.
  • Background in managing complex financial platforms or fintech products.
  • Strong product intuition supported by data-driven decision making.
  • Excellent communication and stakeholder management skills.

Responsibilities

  • Own the end-to-end strategy for lending top of funnel across various credit products.
  • Lead cross-functional efforts to create new registration flows into Chime.
  • Grow the acquisition funnel from the ground up.
  • Collaborate with Product Marketing to enhance channel optimization and customer acquisition cost (CAC).
  • Create experiences that convert members into primary banking users.
  • Drive product decisions with a focus on measurable outcomes and business impact.
  • Utilize customer insights and data for continuous improvement of member experience.

Benefits

  • Hybrid work policy promoting team engagement and flexibility.
  • Comprehensive health, financial, and wellbeing benefits.
  • Generous vacation policy with company-wide paid days off.
  • Financial support for community service activities.
  • Annual wellness stipend for eligible expenses.
  • Up to 22 weeks paid parental leave for birthing parents.
  • Access to family planning reimbursement.
Full Job Description
About the role

We're hiring a Principal Product Manager to lead Top of Funnel Lending at Chime. This is a platform role, not a single-product role: it spans every credit product we take top of the funnel for - loans, credit cards, lines of credit, and the products that come next. You'll own how members discover, register for, and get approved for credit at Chime, setting acquisition and conversion strategy across the full lending portfolio and building the platform that every current and future lending product grows on top of. The opportunity here is enormous for Chime's growth. It is bigger still for the millions of Americans looking for a fair source of liquidity - a little help getting past an unexpected expense, or a way out of bad debt.

As our Principal Product Manager for Lending Top of Funnel, you'll own the product end-to-end - from defining strategy and prioritizing investments to partnering across Engineering, Design, Data Science, Risk, Operations, Legal, Compliance, Marketing, and Finance to bring your vision to life. You'll lead company-program-sized cross-functional efforts: building new registration flows into Chime; growing the funnel with credit bureaus, data rich affiliates, and other channels; partnering with Product Marketing to get sharp on channel optimization and CAC; and building the experiences that determine whether a member converts. This role reports to the Director of Product.

The base salary offered for this role and level of experience will begin at $255,000 and up to $290,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Own the strategy and roadmap for lending top of funnel end-to-end, across loans first, but additionally credit cards, lines of credit, and the credit products that come next.
  • Lead company-program-sized cross-functional efforts, starting with new registration flows into Chime.
  • Grow the funnel zero to one.
  • Partner deeply with Product Marketing on channel optimization and CAC to make acquisition efficient at scale.
  • Build the experiences that decide whether a member converts to Chime for their primary bank.
  • Give millions of Americans a fair source of liquidity when they need it, whether that's covering an unexpected expense or getting out of bad debt.
  • Drive product decisions across the full product lifecycle, partnering closely with Engineering, Design, Data Science, Risk, Operations, Legal, Compliance, Marketing, and Finance.
  • Make high-conviction prioritization decisions and align cross-functional teams around a clear product vision, measurable outcomes, and business impact.
  • Use customer insights, experimentation, and data to continuously improve the member experience while growing a profitable business.
  • Serve as a product leader for the team, creating clarity, setting direction, and ensuring exceptional execution from strategy through launch.
To thrive in this role, you have
  • 11+ years of experience leading consumer product strategy and execution for high-impact digital products from concept through scale.
  • Direct experience growing the top of funnel for lending products - loans, credit cards, or lines of credit - at a major consumer business, with measurable results on application volume, conversion, and CAC.
  • A proven track record of owning complex product areas with measurable business outcomes, ideally including growth, monetization, or financial products.
  • Experience working with credit bureaus, affiliates, and acquisition marketplaces and partnering with Product Marketing on channel strategy.
  • Experience building or managing complex consumer financial platforms, high-scale fintech products, or mission-critical decisioning systems.
  • Experience making strategic product decisions in highly cross-functional environments with Engineering, Design, Analytics, Risk, and business partners.
  • Strong product intuition backed by data, with the ability to prioritize effectively and make thoughtful tradeoffs.
  • Experience building products that simplify complex customer problems and deliver exceptional user experiences.
  • Excellent communication and stakeholder management skills, with the ability to influence across functions and executive audiences.

#LI-WS1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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