Amazon

Principal Product Manager - Technical, External Services, Artificial General Intelligence (AGI): AI Services

Amazon$181K — $245K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience as a Technical Product Manager
  • 5+ years of technical experience in software or network development
  • Proven record of delivering large-scale SaaS, PaaS or LaaS products
  • Track record of launching 0-to-1 products in fast-moving domains
  • Familiarity with AWS services and market segments

Responsibilities

  • Own product strategy and roadmap for AI services
  • Define customer needs to shape AWS AI offerings
  • Drive product lifecycle from concept to launch and beyond
  • Collaborate with science and engineering teams on product capabilities
  • Engage with customers to validate product-market fit
  • Manage P&L and operational health of services
  • Document and present product strategy to AWS leadership

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Flexible Spending Accounts
Full Job Description
The AGI organization is building the most advanced AI capabilities in the world. We're looking for a Principal PMT-ES to own the strategy and delivery of externally-launched AI services that bring state-of-the-art models and capabilities directly to AWS customers.

You'll define what these services look like, how customers adopt them, and how they scale. This is a high-ambiguity, high-ownership role - you'll work across science, engineering, and GTM to turn research into production AWS services with public availability, pricing, and customer growth.

Key job responsibilities
• Own product strategy, roadmap, and business outcomes for customer-facing AI service(s) within the AGI organization
• Work backwards from customer needs to define how SOTA AI capabilities become generally-available AWS services
• Drive the full product lifecycle from concept through public launch through growth - including pricing, packaging, and adoption strategy
• Partner with science and engineering teams to make the right capability and timeline tradeoffs
• Engage directly with customers and field teams to shape the roadmap and validate product-market fit
• Own the P&L, business metrics, and operational health of your service(s)
• Represent the product to AWS leadership with crisp written narratives (PRFAQs, pricing docs, strategy docs, business reviews)

About the team

AGI AI Services takes models built within Amazon's AGI organization and turns them into production AWS services that customers rely on every day. We own the full stack from service definition to GA launch through long-term growth - pricing, availability, operational excellence, and customer adoption. Our portfolio spans speech, language, information, vision, and multimodal AI capabilities serving hundreds of thousands of AWS customers.

This is a team where product managers work shoulder-to-shoulder with scientists and engineers. You'll be close to the research - understanding what's newly possible - and close to customers - understanding what actually matters. The pace is high, the ambiguity is real, and the opportunity to shape how the world uses AI is immediate.

BASIC QUALIFICATIONS

- 7+ years of working as a Technical Product Manager experience

- 5+ years of technical (software development, network development, IT, other related) experience

- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

PREFERRED QUALIFICATIONS

- Experience developing, deploying and managing AI products at scale

- Experience with training and deploying machine learning systems to solve large-scale optimizations, or experience dealing effectively with customers during problem resolution and operating efficiently under pressure

- Experience communicating complex business concepts in verbal and written form

- Knowledge of AWS services, market segments, customer base and industry verticals

- Track record of launching and scaling 0-to-1 products in ambiguous, fast-moving domains

- Experience working directly with applied science and research teams - translating customer requirements into model capabilities and translating model advances into product features

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Barbara - 181,100.00 - 245,000.00 USD annually

USA, CA, Sunnyvale - 208,300.00 - 281,800.00 USD annually

USA, WA, Seattle - 181,100.00 - 245,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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