AT&T

Principal Product Manager - Platform Experience

AT&T • $215K — $300K *
Bellevue, WA 98006In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience as a product manager in software development.
  • Proven history of transforming customer concepts into scalable software capabilities.
  • Strong understanding of information architecture and interaction design.
  • Experience in driving product initiatives in ambiguous environments.
  • Excellent interpersonal skills for engaging with diverse teams and stakeholders.
  • Passion for creating user-centric software that balances complexity and simplicity.

Responsibilities

  • Own the strategy and execution of core platform capabilities, including AI and user interactions.
  • Identify opportunities to enhance platform capabilities and streamline workflows.
  • Collaborate with design teams to align product experience with brand standards.
  • Transform customer insights into scalable product requirements and workflows.
  • Recognize patterns across solutions to create reusable investments that enhance product efficiency.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan with company matching.
  • Commuter benefits to ease travel expenses.
  • Structured support for health and financial wellbeing.
Full Job Description
About the Role

As Principal Product Manager, Platform Experience, you own strategy, roadmap, and execution for a significant portion of Auger's Core Platform: the shared capabilities every customer relies on regardless of which supply chain solutions they deploy. You transform validated customer innovations into scalable platform capabilities and production-quality software. Done well, customers immediately understand what the platform knows, why it made a recommendation, what actions it took, and what value it created, and every capability feels native to Auger no matter which team built it.

What You'll Do

  • Strategy, roadmap, and execution for core shared platform capabilities, including conversational AI and chat, report building, navigation and information architecture, search, notifications, identity and user management, shared workflows, cross-product experiences, and product language and interaction standards.
  • Proactive identification of opportunities to expand reusable platform capabilities, simplify complex workflows, and improve consistency across the platform, driving investments independently that strengthen the customer experience and let Product Leads move faster.
  • Own the product experience end to end, in close partnership with Design: interaction models, information architecture, product language, and shared workflows aligned with Auger's design system and standards, so every capability feels like part of one cohesive product.
  • Productization of validated concepts: refine interaction models, eliminate customer-specific complexity, establish scalable product requirements, partner with engineering through implementation, and hold every capability to Auger's quality bar before it reaches customers.
  • Pattern recognition across customer solutions, turning one-off capabilities into reusable platform investments that benefit multiple products and customers at once. When this work goes well, engineering builds against well-defined platform capabilities instead of reinventing common experiences, Product Leads innovate rapidly because the path from prototype to production is clear, and customers describe Auger as surprisingly simple despite the complexity of the problems it solves.


What You Bring

  • A track record of building software customers genuinely love using, with product taste that goes well beyond visual design: information architecture, interaction models, AI experiences, and the countless decisions that make sophisticated software feel effortless.
  • Proven ability to transform early customer concepts into scalable platform capabilities without losing what made them compelling in the first place.
  • High self-direction in ambiguous environments. You don't wait for requirements. You identify opportunities and drive initiatives from concept through launch.
  • Comfort leading conversations across customers, designers, engineers, executives, and Product Leads, with the judgment to know when to invest in reusable platform capabilities versus leverage existing patterns, and how to balance customer needs against long-term platform evolution.
  • An obsession with clarity, simplicity, consistency, and trust. You believe enterprise software should be as intuitive as the best consumer products while retaining the power to run global operations.
  • As Auger grows, new ideas will continuously emerge from customers, and new capabilities will be built across multiple product organizations at once. This role ensures the platform keeps evolving through scalable, reusable capabilities that preserve one coherent customer experience while accelerating innovation.


Compensation & Benefits

As part of our commitment to People Powered Greatness, we invest in our team members with competitive compensation and a comprehensive benefits to support your health, financial future, and daily life. The package includes medical, dental, and vision coverage, a 401(k) with company match, and commuter benefits. Total compensation may include a combination of a competitive base salary and equity. Your initial placement within our salary range will be based on your experience, qualifications.

The base pay range for this role is $215,000 - $300,000 per year.

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Telecommunications & Hardware
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ
T
* Ladders Estimates

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