Job Description

We are seeking a Product Manager to own the architecture, engineering, automation, and operational excellence of our hands-on labs program. This role builds the cloud environments and developer platforms that enable learners, customers, partners, and field teams to use complex technologies reliably at scale.
You will lead the technical strategy for lab provisioning, Infrastructure as Code, CI/CD, source control, security, testing, release management, and cost efficiency. You will work across product, engineering, enablement, marketing, and field organizations to translate business and learning objectives into scalable technical solutions.

What You'll Do

• Own the technical strategy, architecture, and operational excellence of a high-impact hands-on labs platform.
• Build and scale secure, reliable, and cost-efficient cloud lab environments using OCI, Terraform, Infrastructure as Code, and automation.
• Establish engineering standards and delivery practices across source control, CI/CD, testing, security, observability, and release management.
• Lead the development and operation of tools, services, APIs, and user-facing lab components.
• Diagnose and resolve complex platform issues; lead incident response, root-cause analysis, and lasting improvements.
• Partner across product, engineering, enablement, marketing, and field teams to translate learning and business needs into scalable solutions.
• Influence technical direction across teams and mentor lab developers through hands-on guidance and standards.

Key Responsibilities
Product Analysis - Market Analysis:
-Prioritizes products/features based on evaluations of business value, feasibility, and user needs (internal and/or external).
-Ensures alignment between the customer, the market, and Oracle's goals and strategy.
-Analyzes market trends and the competitive landscape to maintain a competitive position.
-Engages customers, non-customers, partners, and industry analysts to gather market information and identify opportunities for products.
Product Analysis - Solution Identification:
-Leads efforts to identify customers' unmet or unknown needs, market opportunities, and regulatory requirements.
-Guides internal teams to define problem statements for complex products and develops hypotheses for new products.
-Independently owns and drives the solutioning process by collaborating with stakeholders.
-Drives evaluation and validation of solutions to inform decisions on enhancing products/features.
-Creates, maintains, and reviews solution artifacts (e.g., regulatory, functional, and non-functional requirements).
Product Ownership - Product Development and Roadmapping:
-Takes ownership of planning, execution, and release processes.
-Owns roadmaps for multiple products/features, ensuring alignment with business objectives.
-Develops feature requirements, resources, and best practices for stakeholders.
-Drives delivery excellence and resolves risks and issues.
-Tracks and analyzes metrics (e.g., service requests, bugs, feedback) to make data-driven product decisions.
-Writes and reviews user stories and acceptance criteria.
-Determines feature and experience priorities to support OKRs (Objectives and Key Results).
Product Ownership - Product Leadership and Influence:
-Acts as an innovation leader, shaping product strategy and direction.
-Guides product development to improve customer experience and achieve business goals.
-Drives new feature development using agile and continuous-delivery methodologies.
Alignment and Collaboration:
-Shares insights with partners and ensures cross-team alignment.
-Anticipates and manages stakeholder pushback using expertise and data.
-Partners with engineering and senior teams to identify solutions linked to OKRs and KPIs.
-Oversees business impact across organizations, managing success criteria and performance metrics.
-Establishes parameters for user testing and product iteration.
Customer-Centricity:
-Serves as the primary customer advocate throughout the product lifecycle.
-Actively engages with customers to gather feedback and insights.
-Works with customers to align Oracle products to business goals.
-Captures and analyzes customer requirements for new product capabilities and feature designs.
-Ensures products are tailored to consumer needs during implementations.
-Reviews and prioritizes customer issues for satisfaction and quality, coordinating resolutions.
Product Release - Go-to-Market:
-Develops release overviews, presentations, and demos for field teams.
-Recruits and supports early adopters to validate solutions.
-Contributes to the development of user documentation.
-Defines and tracks product adoption metrics, identifying user behavior trends.
-Presents demos to customers, partners, analysts, and field teams to promote value.

Core Responsibilities
Planning & Execution:
-Manages and coordinates moderately complex tasks, monitoring timelines and deliverables for projects.
-Delegates, monitors, and prioritizes work, providing technical oversight and adjusting plans as needed.
Collaboration & Partnership:
-Collaborates across the organization to align expectations and achieve objectives.
-Leverages understanding of leaders, stakeholders, and customers to ensure solutions meet needs.
-Supports inclusivity by seeking and respecting diverse perspectives.
Problem Solving:
-Identifies and addresses moderately complex issues by analyzing a range of data/information.
-Proactively escalates unresolved or critical issues with assessments and suggested solutions.
-Reviews, contributes to, and documents problem-solving strategies.
Continuous Learning:
-Pursues learning opportunities to expand knowledge, skills, and tools.
-Stays updated with industry trends and best practices.
-Seeks and uses ongoing feedback and training; coaches and mentors junior team members.
Continuous Improvement:
-Develops and recommends process improvements to increase efficiency and effectiveness.
-Evaluates the impact on key stakeholders and solicits feedback for continued improvement.
Performance and Development:
-Contributes to the talent pipeline by participating in interviews, assessing candidates, and providing hiring recommendations.

Responsibilities

344323 - Required Qualifications
• Extensive hands-on experience designing, deploying, and operating cloud infrastructure, with strong Oracle Cloud Infrastructure expertise.
• Experience with Amazon Web Services and/or additional public cloud platforms.
• Deep Terraform and Infrastructure as Code experience, including reusable modules, state management, environment promotion, and deployment automation.
• Strong experience with Git, GitHub and/or GitLab, code review workflows, branching strategies, and release management.
• Proficiency in Python and practical experience with JavaScript.
• Strong CI/CD pipeline engineering experience for infrastructure and application delivery.
• Strong knowledge of cloud networking, including virtual networks, routing, DNS, load balancing, and connectivity troubleshooting.
• Experience designing and operating identity and access management controls using least-privilege principles.
• Proficiency with Linux administration and shell scripting.
• Experience integrating APIs, cloud SDKs, and automation tooling.
• Experience creating and maintaining automated tests and validation frameworks.
• Practical experience with monitoring, logging, observability, and incident troubleshooting.
• Strong understanding of cloud security practices and cloud cost optimization.
• Experience with containers and Kubernetes.
• Proven ability to make sound architecture and platform decisions with limited oversight.
• Strong communication skills and the ability to translate business and learning requirements into engineering solutions.

344323 - Preferred Qualifications
• Experience supporting hands-on labs, developer education, technical enablement, training platforms, or event-based technical environments.
• Experience operating multi-cloud environments.
• Experience designing developer platforms or internal engineering tools.
• Experience leading technical programs across multiple teams and stakeholder groups.
• Experience mentoring engineers or leading technical communities of practice.

What Success Looks Like:
• Labs can be deployed, validated, updated, and released consistently through automated pipelines.
• Lab environments are reliable during high-visibility events and easy for users to access and complete.
• Infrastructure, source control, security, and release practices are well-defined and adopted by contributors.
• Operational risks are identified early, incidents are resolved effectively, and recurring failures are eliminated through durable improvements.
• Cloud costs remain visible, controlled, and aligned with usage and business priorities.

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $92,900 to $209,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.