Principal Product Manager

Kong Inc

$130K — $180K *
US-AnywhereRemote in New York, NY
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in software product management with technical products
  • Deep understanding of customer needs and product onboarding processes
  • Solid knowledge of API development and management, including design
  • Strong ability to write requirements and collaborate with engineering teams
  • Proven skills in stakeholder engagement and identifying core pain points
  • Execution-driven mindset focused on delivering customer value

Responsibilities

  • Define and execute product vision aligned with customer needs and production plans
  • Lead the collaboration with engineering and design to deliver product capabilities
  • Develop a comprehensive understanding of customer use cases backed by data
  • Create and maintain external-facing product roadmaps and communication materials
  • Serve as the main point of contact for communication with stakeholders
  • Build strong relationships with field teams to communicate project updates

Benefits

  • Collaborative work environment that fosters innovation and creativity
  • Opportunity to shape the future of API and AI technology
  • Engage with diverse teams across engineering, design, and field operations
  • Work with cutting-edge technology impacting Fortune 500 companies and startups
  • Contribute to a mission-driven company focused on connectivity and management of APIs and AI
Full Job Description
Are you ready to power the World's connections?

If you don't think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Kong is looking for a Principal Product Manager to join the team that's building the next generation of API, Event and AI Gateway data planes. This is a highly impactful role that will shape Kong's capabilities and user experience for years to come. We're looking for a Principal Product Manager to join the team that's building the next generation of API, Event and AI Gateway data planes. This is a highly impactful role that will shape Kong's capabilities and user experience for years to come.

What you'll do:

Define and Drive Product Vision: Collaborate with cross-functional teams, including engineering, design, and field teams, to establish and execute a clear vision for Kong's next-generation data plane technology, ensuring alignment with customer needs and long-term production plans.

Lead Execution: Partner with engineering and design leaders to scope, define, and deliver capabilities for the product's releases that bring customer value and support the promotion of Kong's new runtimes.

Customer-Focused Planning: Develop a deep understanding of customer needs and use cases, supported by solid data and evidence. Translate this understanding into artifacts outlining target use cases, milestone plans, and timelines to guide the product roadmap.

Develop Roadmaps and Plans: Create and maintain a comprehensive external-facing roadmap and related materials that clearly communicate the product direction and milestones.

Champion Communication and Transparency: Serve as the central point of communication, keeping internal and external stakeholders informed on progress, milestones, and expectations. Build strong relationships with field teams to ensure project updates and outcomes are effectively communicated.

What you'll bring:

7+ years of software product management experience, working with technical products and end-users.

Deep understanding of customer needs, onboarding, and product adoption.

Strong grasp of API development and management, including API design

Proficient in writing requirements, collaborating with engineers, and communicating technical concepts

Effectively engaging with stakeholders, identifying core pain points, and articulating a clear product vision.

An execution-driven mindset

#LI-LR1

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

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