Please note we are looking for someone who is willing and able to come into our downtown San Francisco office on a hybrid basis (3 days / week).Your RoleAs a Senior/Principal Product Manager for Enterprise Foundations, you will own the core capabilities that power trust, security, identity, permissions, insights, and foundational UI components across Zip. You will define and deliver platform-level features that support our largest enterprise customers, ensure world-class security and governance, and enable teams across Zip to build consistent, performant, and compliant product experiences.
You Will- Lead Zip's authentication and security roadmap, including MFA, step-up MFA, Multi-IdP SSO, IP restrictions, anomaly detection, and account takeover prevention.
- Define and drive strategy for Zip's data governance, reporting and insights capabilities.
- Own enterprise-grade permissions and access controls, ensuring clarity, auditability, and scalability for complex organizational structures.
- Partner with GTM and Customer Teams to unblock high-ARR deals by addressing requirements such as regional hosting, multi-cell architectures, dedicated customer cells, and BYOK/FedRAMP-adjacent needs.
- Lead Zip's design system and component library roadmap, aligning with Design and FE Platform to deliver shared components for web and mobile and improve developer velocity.
- Collaborate deeply with engineering to define requirements, provide product direction, make tradeoffs, and deliver high-quality foundational capabilities.
Your Qualifications- 4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions, data residency and governance, or infrastructure-adjacent products.
- Strong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication patterns.
- Familiarity with cloud infrastructure concepts (multi-cell architectures, regional deployments, multi-tenant models, isolation patterns) and the ability to partner effectively with Infrastructure Engineering on architectural decisions.
- Strong data literacy with experience using BI tools (Looker, Tableau, etc.) and shaping how data is modeled and presented to customers.
- Experience with data warehouses and ETL/ELT tools (Snowflake, BigQuery, Redshift, Fivetran).
- High technical fluency with the ability to translate complex technical constraints into clear product decisions.
- Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences (including some of Zip's largest customers).
- Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment.
Bonus- Experience working with design systems or shared component libraries is a plus.
The salary range for this role is $200,000 - $280,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & BenefitsAt Zip, we're committed to providing our employees with everything they need to do their best work.
- Start-up equity
- 🦷 100% health, vision & dental coverage options
- Catered breakfast, lunch, & dinner
- Flexible PTO
- 🏋 ClassPass membership
- 🚍 Monthly commuter benefit
- 🚠 Team building events & happy hours
- Home office stipend
- 🛜 Phone/internet reimbursement
- Paid parental leave
- 🧒🧒 Fertility stipend
- 401k plan
- Unlimited AI token usage
