Microsoft

Principal Product Manager - Consumer Identity & User Ecosystem, Microsoft AI Experiences

Microsoft$142K — $274K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 8+ years in product/service/program management or software development; equivalent experience accepted
  • 12+ years in product/service/program management or software development preferred
  • Experience with data-heavy consumer platform products, particularly in identity resolution and monetization
  • Technical understanding of data pipelines and graph architectures
  • Proficient in utilizing data and quality metrics for decision-making
  • Experience with user-control capabilities under privacy constraints

Responsibilities

  • Set product vision for a unified user ecosystem across Microsoft’s consumer surfaces
  • Evaluate new signal based on evidence and make shipping decisions
  • Define metrics for system performance and design relevant experiments
  • Collaborate closely with engineering and data science to translate requirements into actionable designs
  • Build shared platform capabilities for easier implementation across teams
  • Integrate privacy and compliance measures from the start, ensuring regulatory adherence

Benefits

  • Comprehensive health insurance options
  • Retirement savings plans with company matching
  • Generous paid time off policy including holidays and personal days
  • Employee discounts for Microsoft products and services
  • Extensive professional development resources and training opportunities
Full Job Description
Overview

The Microsoft AI Experiences (AIX) team ties together the signal of billions of users across Ads, Bing, Copilot, Edge, Xbox, LinkedIn, and third-party inventory so people are recognized and served as one user wherever they show up, with one identity, one consent state, and privacy policies that travel with them. Underneath sits an identity graph that has to stay precise, comprehensive, and usable for every product that reads from it. We are hiring two Principal Product Managers to help build the identity foundation behind Microsoft's consumer products.

As a Principal Product Manager on this team, your day-to-day will be more technical than most PM roles, and the ambition is company-wide, so the work runs through many organizations, each with its own roadmap, constraints, and incentives. The graph is being rebuilt around probabilistic methods, and new signal has to prove its quality and revenue impact before it ships. Your job is to hold the vision through all of that, turn it into a concrete multi-surface roadmap, and keep every stakeholder org aligned and moving. Success is shipped product that partner teams adopt because it's the fastest way for them to build well. You will own major parts of this roadmap end to end, from the graph's architecture and signal quality to the sign-in, consent, and transparency experiences built on top, and where you go deepest will depend on your background. You'll build deep identity, monetization, and AI product intuition, plus real judgment about the tradeoffs between coverage, precision, privacy, and company-wide coherence.

Responsibilities
  • Set the product vision for a unified user ecosystem across Microsoft's consumer surfaces and own its surfaces end to end, from PRD through launch and iteration: graph architecture and modernization, signal integration, sign-in and consent pathways, and the transparency and controls users see.
  • Evaluate new signal on evidence, from Microsoft's own surfaces to partner data and third-party identity sources, sizing each for uplift and revenue impact and taking it to a ship or no-ship decision.
  • Define the metrics that describe the system (coverage, match rates, sign-in conversion, consent health, partner adoption) and design the experiments that tie changes to revenue and product outcomes.
  • Work daily with engineering and data science: translate requirements into architecture and design contracts, review the work in detail, and unblock delivery as the system evolves.
  • Build platform capabilities other teams adopt, meaning shared services, APIs, and defaults that make the aligned implementation the easiest one to ship, and keep partner roadmaps aligned by surfacing divergences early and driving them to decisions.
  • Keep privacy and compliance built in from the start: run data source audits and work through consent boundaries with privacy, legal, and policy partners so new signal and new experiences ship without regulatory surprises.


Qualifications

Required Qualifications:
  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development
    • OR equivalent experience.

Preferred Qualifications:
  • Bachelor's Degree AND 12+ years experience in product/service/program management or software development
    • OR equivalent experience.
  • Experience shipping data-heavy consumer platform products: identity resolution, personalization, ads and monetization, measurement, or capabilities other teams build on.
  • Technical fluency across data pipelines, matching and graph architectures, APIs, and experimentation systems, enough to hold your own in design reviews.
  • A track record of using data, experiments, and quality metrics such as coverage, accuracy, and match rates to make roadmap and ship decisions.
  • The product sense to set direction for a multi-surface ecosystem, and the influence to bring senior stakeholders along and drive platform adoption.
  • Experience building consent, transparency, or user-control capabilities, and shipping identity or advertising products within privacy and compliance constraints.


Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

Product Management IC6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
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