What You Will Do

Customer Focus

• Build strong relationships with merchants and CT domains
• Understand the real "why" behind what they ask for, not just the surface request
• Look ahead: anticipate what merchants will need as they grow and what engineers need to scale

Drive Results

• Own complex products that impact multiple teams and Cimpress Technology domains
• Use data to make decisions-what does the data say about order volume, merchant satisfaction, system performance?
• Define clear success metrics and track them regularly

Technical Credibility

• Understand how Order Management connects to APIs, events, micro-services, and the rest of our platform
• Work side-by-side with engineers on architecture and system design-not just accepting their decisions, but actively shaping them

Product Strategy

• Watch market trends and emerging technologies; propose new order management capabilities
• Create a clear vision and roadmap that shows where Order Management is heading
• Navigate complexity and uncertainty by pulling input from Cimpress businesses, engineers, operations, and leadership

Leadership

• Own the Order Management solution end-to-end-you make the big decisions
• Work across product teams (Quote, Cart, Checkout, Fulfillment) to enable delightful experiences for customers of Cimpress businesses
• Mentor your 1-2 direct reports and help junior PMs in the domain grow
• Build alignment without having to "pull rank"-people want to work with you
• Stay open to feedback and adjust course when data or stakeholders suggest it
• Ensure your team and your work reflects inclusive, respectful practices

Your Qualifications

At Cimpress, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply-even if you feel that you don't meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• 8+ years in product management, with 3+ years at a senior or principal level
• Track record managing complex, multi-stakeholder products
• Deep expertise in e-commerce, order management, or similar mission-critical systems
• Experience where you've treated internal engineering teams as customers (platform products, infrastructure, or internal tools)

Compensation:

US Target Hiring Range :$146,000.00 - $248,000.00 Per Year

Cimpress/Vista is committed to transparent and competitive compensation. In alignment with our compensation philosophy,
the target hiring range is based on total cash compensation across our multiple U.S. pay zones. The actual salary offered will depend on factors such as location, education, training, and experience. Cimpress/Vista offers a comprehensive benefits package, including health, wealth and wellness programs, as well as long-term equity incentives, subject to eligibility.

Due to current US government policy changes, we are currently not sponsoring new H-1B petitions subject to the $100,000 filing fee under the September 2025 Presidential Proclamation. Candidates with existing work authorization or H-1B status not subject to this fee may still be considered.

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