Upstart

Principal Product Manager, Cash Line

Upstart • $187K — $260K *
US-AnywhereRemote in United States
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of product management experience, with 2+ years owning strategy and revenue accountability.
  • Experience launching and scaling 0-to-1 products and proving product-market fit.
  • Strong quantitative skills for assessing customer data and operational metrics.
  • Demonstrated ability to lead cross-functional teams and align diverse stakeholders.
  • Expertise in experimentation methods including A/B testing and results analysis.
  • Intuitive understanding of consumer behavior in trust-based industries.

Responsibilities

  • Set strategy for Cash Line, balancing customer value and business health.
  • Transform behavioral insights into meaningful product features.
  • Collaborate with cross-functional teams to create an actionable execution roadmap.
  • Analyze competition to inform pricing and product positioning.
  • Connect product outcomes to business performance metrics.
  • Use existing resources to drive growth while maintaining agility.
  • Establish success metrics to prioritize high-impact opportunities.

Benefits

  • Competitive salary with potential bonuses and quarterly equity grants.
  • 401(k) plan with company match to support long-term savings.
  • Employee Stock Purchase Plan for discounted stock options.
  • Comprehensive medical, dental, vision, and wellness benefits.
  • Generous paid time off and family leave policies.
  • Employee Assistance Program for mental health support.
  • Annual wellness and productivity allowances for personal development.
Full Job Description
The Team:

Cash Line sits at the center of Upstart's mission to expand access to credit. As the Principal Product Manager, Cash Line, you will own our newest product end-to-end as we're proving out product-market fit. The choices you'll make will directly determine whether our customers get access to money they need, when they need it, in ways that build greater financial stability for them and a strong business for Upstart. Your mandate will matter, you will have real ownership, and we want you to build something category-defining from the ground up.

How you'll make an impact
  • Set the strategy for a fast-growing credit product, balancing what's good for customers with what makes a healthy business, navigating some of the hardest tradeoffs in Fintech.
  • Turn insight into how people actually behave into product features that reward trust and unlock more value over time.
  • Partner with Design, Engineering, ML, Risk, Finance, and Analytics to translate business and financial goals into a roadmap the team can execute against.
  • Monitor the competitive landscape and adjust product and pricing decisions to keep Cash Line's offering competitive.
  • Connect product decisions directly to business outcomes including contribution margin and cohort economics, operating with the accountability of a business leader as Cash Line matures.
  • Leverage Upstart's existing underwriting, capital, and ecosystem strengths to grow Cash Line, while operating with the speed needed for a team still proving product-market fit.
  • Set success metrics and use them to prioritize the highest-ROI opportunities, experimenting where an experiment is the right way to decide.

Minimum Qualifications
  • 8+ years of product management experience, including at least 2 years owning the strategy and roadmap for a business line or major consumer-facing initiative with direct revenue or unit-economics accountability.
  • Experience taking a 0-to-1 or early-stage product from initial launch through proving product-market fit, including defining MVP scope and iterating based on data and feedback.
  • Exceptional quantitative judgment, with the ability to assess funnel data, segment behavior, size opportunities, interpret experiments, and recognize unintended downstream effects.
  • Track record of leading complex cross-functional initiatives and aligning diverse stakeholders, from executive leaders to cross-functional partners, without relying on organizational authority.
  • Strong experimentation instincts, including hypothesis development, experiment design, A/B testing, results analysis, and knowing when a test is (or is not) the right decision-making mechanism.
  • Strong consumer product intuition, particularly around high-consideration decisions involving trust, uncertainty, or meaningful tradeoffs

Preferred Qualifications
  • Experience with subscription-based businesses.
  • Experiences building products or features that shape consumer habits.
  • Experience in consumer finance, fintech, or another regulated industry.
  • Experience working with Machine Learning.

Position location This role is available in the following locations: Remote

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

#LI-REMOTE

#LI-MidSenior

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our "digital first" philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range

$187,900-$260,000 USD

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our "digital first" philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

Canada | Remote - Anticipated Base Salary Range

$182,800-$230,000 CAD

What you'll love

At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here's what you can expect:
  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
  • Health Savings Account contributions from Upstart for eligible plans (US only)
  • Income protection benefits, including life insurance and disability coverage for added financial security
  • Paid time off, sick leave, and company holidays, in line with local requirements
  • Paid family and parental leave to support caregiving and major life moments (duration varies by country)
  • Family-centered benefits to support fertility, parenthood, and caregiving needs
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City

For roles based in Canada, please note that we are not currently able to hire in Quebec.

About Upstart

Upstart is a lending platform that uses artificial intelligence and machine learning to automate the borrowing process. The company was founded in 2012 by ex-Googlers and has since originated over $10 billion in loans. Upstart's platform uses non-traditional variables such as education and employment history to determine creditworthiness, which allows for more accurate risk assessment and better loan terms for borrowers. The company went public in December 2020 and is listed on the NASDAQ under the ticker symbol UPST.
Learn more about Upstart
Size
100 employees
Market Cap
$1 billion
Industry
Net Income
$11 million
Founded
2012
Revenue
$205.3 million
NASDAQ

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