AT&T

Principal Product Management & Develop - Customer Migration Planning

AT&T$141K — $237K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Business, Information Systems, Engineering, Operations, or related field (or equivalent experience).
  • 5+ years in program/project leadership for customer migrations and product/platform transitions.
  • Proven ability to build roadmaps and manage complex dependencies with stakeholder engagement.
  • Core skills: assessment, gap analysis, requirements definition, and risk management.
  • Proficient in data analytics tools: Snowflake, SQL, Power BI, Excel, and Python.
  • Familiarity with project management methodologies (PMP/Agile/Lean) is a plus.

Responsibilities

  • Partner with product managers to define customer migration strategies and outcomes.
  • Develop comprehensive migration plans including milestones and cutover approaches.
  • Conduct assessments of current services and translate them into actionable requirements.
  • Establish governance for tracking progress and delivering status reports to stakeholders.
  • Facilitate low-disruption transitions through effective communication and support.
  • Own analytics related to migration processes, including data validation and dashboard development.

Benefits

  • Medical, Dental, and Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Generous paid time off and holidays (at least 23 days vacation and 9 holidays)
  • Paid Parental and Caregiver Leave
  • Adoption reimbursement
  • Disability benefits (short and long term)
  • Employee Assistance Programs (EAP)
  • Wellness programs
  • Discounts on AT&T services and products
Full Job Description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

We are seeking a highly organized, strategic lead to plan and drive customer migrations from legacy and transitional services to target, strategic products. You will partner closely with current product managers and cross-functional teams to define the migration approach, identify business and technical requirements, build roadmaps, and ensure disciplined execution with clear ownership and governance.

This role also brings strong data analytics and data modeling skills to support planning, execution tracking, reconciliation, and stakeholder reporting—using Snowflake, SQL, Power BI, Excel, and Python.

Key Responsibilities

  • Partner with current product managers to align customer migration strategy, priorities, dependencies, and transition outcomes.

  • Develop end-to-end migration plans, including roadmap, milestones, sequencing, readiness criteria, and cutover approach.

  • Assess current-state services, systems, and processes; perform gap, risk, and dependency analyses; and translate findings into actionable requirements and solutions.

  • Establish governance (including RACI), track progress, issues, and decisions, and deliver clear status reporting and recommendations to stakeholders.

  • Enable low-disruption transitions through stakeholder communication, change readiness support, and continuous improvement across the migration lifecycle.

  • Own migration analytics: source, cleanse, validate, and model data; reconcile discrepancies across platforms; and build dashboards/insights in Snowflake/SQL, Power BI, Excel, and Python to inform decisions.

Required Qualifications & Skills

  • Bachelor’s degree in Business, Information Systems, Engineering, Operations, or related field (or equivalent experience).

  • 5+ years in program/project leadership for customer migrations, product/platform transitions, systems implementations, and/or analytics-driven operational support.

  • Proven ability to build roadmaps, manage complex dependencies, and drive cross-functional execution with strong governance and stakeholder engagement.

  • Core skills: current/future-state assessment, gap analysis, requirements definition, risk/issue management, and executive-level communication.

  • Data analytics: data collection/cleansing/validation, data modeling, reconciliation, and dashboarding; proficiency with Snowflake, SQL, Power BI, Excel, and Python.

  • Able to work effectively across product, technology, operations, and business teams; PMP/Agile/Lean certification a plus.

Preferred Experience

  • Enterprise product lifecycle transitions, legacy modernization, and platform consolidation/migration programs.

  • Process mapping/workflow optimization and experience with portfolio tools (Jira, Smartsheet, MS Project).

  • Experience in telecommunications, technology, or other large enterprise environments.

  • Building executive-ready dashboards; familiarity with data governance, auditing, and cross-platform validation practices.

Supervisor: No

Our Principal Product Management & Develop managers earn between $141,300 - $237,400. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage  

  • 401(k) plan  

  • Tuition reimbursement program  

  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

  • Paid Parental Leave  

  • Paid Caregiver Leave  

  • Additional sick leave beyond what state and local law require may be available but is unprotected  

  • Adoption Reimbursement  

  • Disability Benefits (short term and long term)  

  • Life and Accidental Death Insurance  

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

  • Employee Assistance Programs (EAP)  

  • Extensive employee wellness programs  

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

  • AT&T internet (and fiber where available) and AT&T phone

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.  Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia, Dallas, Texas

Salary Range:

$141,300.00 - $237,400.00

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ

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