OverviewMicrosoft's Cloud business is experiencing explosive growth, and the Capacity, Supply Chain & Provisioning (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world's computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.
Microsoft Cloud Planning (MCP) is the central planning function within CSCP focusing on forecasting, capacity planning, hardware demand planning, inventory buffer strategies, and Integrated Business Planning (IBP). MCP is responsible for effectively collaborating with Cloud Services development partners, deeply understanding business goals, translating those needs into useful signals that inform long- mid- and short-term capacity plans, and providing consumable feedback signals that help inform future plans and goals. The function closely partners with Engineering, Finance, Supply Chain, Data Centers, New Product Introduction Teams, and the other Supply Chain organizations to plan capacity and hardware demand.
The Commercial Cloud Planning team within MCP is chartered with generating an accurate and affordable hardware forecast and demand plan for Microsoft Commercial Cloud, which includes all Compute & Storage and all 1P Services and Appliances. We are looking for a passionate, high-energy individual to lead the team of leaders and planners that are accountable for both planning and deployment of racks / capacity for all Standard (Hard Disk Drive based) Storage Services.
ResponsibilitiesIn this role, you will lead the team that forecasts, plans, manages capacity & deployment for all Azure Standard Storage Services (HDD based) and XArchive (Tape based) within Microsoft's Cloud. This team estimates consumption usage, plans for large scale migrations, develops efficiency plans with engineering, and partners with supply planning & sourcing on procurement and execution strategies.
You will partner closely with leaders across the organization in Engineering Groups, Finance, HW PMs, CO+I, and other Supply Chain functions. Your team is responsible for delivering high quality, accurate, and stable rack demand plans for standard compute and storage hardware. Your team works within a horizon of 24 (eventually 36) months incorporating statistical model forecasts, decommission plans, hardware and software roadmaps (including planned engineering efficiencies), hardware transition plans, and customer migration plans, and drive our demand to enable strategic priorities. Your leadership will enable customer capacity availability, margins, data center health, and positive customer experiences for all businesses, internal and external.
We are looking for a leader with forecasting and capacity/demand planning skills, Data Science skills, deep Cloud Industry experience, Supply Chain expertise, a robust collaborative approach towards problem solving, and people management skills consistent with Microsoft's Model, Coach, Care leadership values.
- Build, coach, and develop a high performing team of technical program management and demand planning professionals
- Identify and drive progress towards team Objectives and Key Results
- Lead generation of unconstrained and constrained short-term and mid-term hardware and capex demand plans leveraging statistical modeling, decommission plans, product-lifecycle plans (new product introductions, end-of-life), migration plans, data center constraints, supply availability, and capex targets
- Develop technical insights into the product, customer value, COGS, and margin drivers to support well-balanced data-driven decisions for the business
- Optimize the demand plan for supply availability, business growth, and cost; provide clear demand plan to all downstream partners
- Lead cross-functional discussions with EG(s), Finance, and Hardware Engineering on 24-month capacity plan, collaboratively identify risks and opportunities; support CVP-level decision-making via monthly interlocks and Integrated Business Planning (IBP) cadence
- Serve as focal point with EGs for all capacity topics
- Identify business transformation opportunities to drive accuracy, capex optimization velocity, reduce cycle time and increase predictability
- Identify macro / micro industry trends affecting demand and bake them into planning process
- Bring thought leadership to help management build and execute vision, inspire team members to do their best work, and proactively align with stakeholders
QualificationsRequired Qualifications:- Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 1+ year(s) project or people management experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
Other Requirements:- Ability to meet Microsoft, customer, and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:- Bachelor's degree in Engineering, Industrial Engineering, Operations Management, Supply Chain, Data Science, or a related technical field
- 10+ years supply chain of any combination of demand forecasting, capacity planning, data science, program management, operations, and business planning experience
- Proven people management capabilities or aptitude
- Excellent communication and relationship-building skills; ability to effectively coordinate and collaborate with key stakeholders, resolve problems, and seek practical solutions
- Proven analytical skills and knowledge in root cause analysis/problem solving and the ability to implement and drive corrective actions and efficiencies in a matrix environment
- Demand forecasting or supply chain planning in Cloud and/or high-tech hardware supply chain
- Experience leading cross-functional processes / programs with key stakeholders, e.g., Product, Finance, Engineering, Operations, Supply Planning
- Hands-on leadership experience moving fluidly from long-term strategy to day-to-day tactical implementation
- Ability to successfully manage multiple projects simultaneously
- Ability to lead in ambiguous situations and deal effectively with conflicting priorities and changes
- Ability to get the best out of others
- Proficient in business presentation tools (e.g., word, power point, excel); able to generate and/or mentor others to produce high-quality outputs
- Proficiency in Enterprise Planning systems (such as SAP, Oracle, E2Open, etc.) and business intelligence engines (SQL, Power BI, Power Pivot, Tableau, etc.)
Technical Program Management M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
