Atlassian

Principal Machine Learning System Engineer

Atlassian$174K — $273K *
US-Anywhere
+ 4 other locationsRemote
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in machine learning infrastructure and systems engineering
  • Expertise in search serving and retrieval architectures
  • Proven track record of driving cross-functional initiatives
  • Strong ability to influence teams without direct authority
  • Excellent communication skills to convey complex technical concepts
  • Experience with operational excellence and cost management in ML serving
  • Proficiency in mentoring and coaching engineering talent

Responsibilities

  • Define and lead the technical roadmap for search infrastructure
  • Champion architectural evolution from keyword to semantic search
  • Drive cross-team initiatives, influencing stakeholders effectively
  • Craft compelling problem statements and foster collaboration
  • Own technical strategy for AI-driven retrieval systems
  • Set standards for ML serving performance and reliability
  • Mentor senior engineers to elevate organizational technical expertise

Benefits

  • Health and wellbeing resources
  • Paid volunteer days
  • Support for family and community engagement
  • Wide range of perks and benefits available
  • Opportunities for professional growth and development
Full Job Description
Overview

Responsibilities

As a Principal Machine Learning Systems Engineer on the Search Platform team, you set the technical direction for search infrastructure that powers Rovo, Jira, Confluence, and the broader Atlassian AI platform. You operate with broad organizational influence, driving outcomes across teams and functions without relying on positional authority.

Technical Vision & Cross-Team LeadershipDefine and champion the multi-year technical roadmap for search serving, vector infrastructure, and agentic retrieval. Identify architectural inflection points — such as the evolution from keyword to semantic search, or the shift toward retrieval-for-agents — and build organizational consensus around the right path forward. You earn alignment through technical credibility, clear reasoning, and the ability to make complex tradeoffs legible to engineers, product managers, and senior leadership alike.

Leading Without AuthorityDrive high-impact initiatives across teams that do not report to you. Influence peers, partner teams, and stakeholders by framing problems compellingly, co-authoring shared technical strategies, and creating forums — deep dives, design reviews, working groups — where the best ideas win on merit. Navigate ambiguity and competing priorities across the Search Platform, ML Platform, AI Gateway, and Rovo product teams to keep critical cross-functional programs on track.

Agentic Search & Retrieval ArchitectureOwn the technical strategy for retrieval systems that ground Rovo agents and AI workflows, including personalized indexes, multi-step retrieval pipelines, and RAG infrastructure at scale. Anticipate how agentic use cases will stress existing search architecture and proactively design for those requirements before they become blockers.

Platform Scalability & Operational ExcellenceSet the standard for production ML serving, cost discipline, and reliability across the search stack. Drive FinOps-oriented decisions — such as vector cluster right-sizing and query embedding caching — that deliver material infrastructure savings without sacrificing SLO targets.

Engineering Craft & MentorshipRaise the technical bar across the organization through code review, design feedback, and sponsoring the growth of senior engineers toward principal-level impact.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Pay Ranges

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $209,700 - $273,775

Zone B: $188,730 - $246,398

Zone C: $174,051 - $227,233

Qualifications

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. With over 194,000 customers worldwide, including 85 of the Fortune 100, Atlassian is changing the way teams work. Our products help teams organize, discuss, and complete shared work. Atlassian has a unique business model that allows us to deliver software to teams of all sizes, from small startups to large enterprises. Our products are available on a subscription basis, with no upfront fees or long-term commitments. Atlassian was founded in 2002 and is headquartered in San Francisco, California.
Learn more about Atlassian
Size
6,433 employees
Market Cap
$31.9 billion
Industry
Net Income
-$1.1 billion
Founded
2002
5 Year Trend
+34.9%
Revenue
$1.8 billion
NASDAQ

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