Fujifilm Manufacturing USA, Inc

Principal IT Business Relationship Partner

Fujifilm Manufacturing USA, Inc$120K — $150K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience.
  • 10+ years in IT roles, with different experience levels for those with advanced degrees.
  • 7+ years in Senior IT Engineer, Product/Program Management, or similar role.
  • 3+ years in a Business Relationship Management role.
  • Experience in biopharma/biotech manufacturing or regulated industries preferred.

Responsibilities

  • Serve as a trusted IT liaison for site/business leaders, managing governance and engagement plans.
  • Translate business strategy into actionable IT demand and roadmaps; prioritize and track benefits.
  • Document requirements and define solution options that align with compliance and enterprise architecture.
  • Coordinate cross-functional project delivery and manage risks; provide executive updates on project status.
  • Drive continual service improvement based on incident analysis using ITIL practices.
  • Build KPI/OKR dashboards to quantify impacts of projects and recommendations.
  • Support audits and compliance with governance and industry regulations.

Benefits

  • Comprehensive medical, dental, vision, and prescription drug coverage with HSA options.
  • Industry-leading 401(k) savings plan with company contributions.
  • Employee assistance programs and wellness incentives.
  • Paid vacation, sick leave, and observed company holidays.
  • Support for life-work balance and personal growth opportunities.
Full Job Description
Position Overview

Help us connect strategy to outcomes. FUJIFILM Biotechnologies is hiring a Principal IT Business Relationship Partner (BRP) to serve as the primary liaison between Global IT and our site/business leaders. You will translate business priorities into actionable IT roadmaps, shape portfolio decisions, and guide delivery-elevating service reliability, compliance, and user experience in a regulated biopharma environment.

Job Description

What You'll Do
  • Partner with site/business leadership as the trusted IT liaison - run governance cadences, set expectations, and drive engagement plans.
  • Translate strategy into IT demand and multi-quarter roadmaps; align to portfolio and capacity; build business cases, sequence work, and track benefits realization.
  • Elicit and document requirements; define solution options and tradeoffs; align to enterprise architecture, cybersecurity, data integrity, and compliance.
  • Coordinate cross functional delivery (FTE/contractors); manage RAIDD items; provide executive updates on status, risks, decisions, and mitigations.
  • Act as escalation point for service restoration; analyze incident/problem trends (MTTR, backlog); drive continual service improvement using ITIL practices.
  • Build KPI/OKR dashboards; synthesize data into recommendations that quantify cost, risk, and outcome impacts.
  • Apply governance (ITIL, PMO, change control) and regulated environment expectations (cGMP, CSV/CSA, data integrity, SOX relevant controls); support audits/CAPAs.
  • Liaise with Cybersecurity, Infrastructure, Enterprise Apps, QA/ITQ, PMO, Procurement/Finance, and vendors to align deliverables to standards, SLAs, and site needs.
  • Identify friction points; propose policy/standard updates; contribute to BRM playbooks, intake models, and engagement templates.
  • Support the global Digital Strategy and Operations (DS&) domain with ongoing process improvement recommendations, strategic problem solving with DS&O colleagues, and consultation with other BT&DS domains on specific topics related to IT best practices in the biopharmaceutical manufacturing industry.

Minimum Qualifications
  • Bachelor's degree in Information Systems, Biology, Chemistry, Computer Science, Engineering, or Business Administration; or an equivalent combination of education and experience.
  • 10+ years of related work experience with a Bachelor's; or 8+ years with a Master's; or 6+ years with a PhD.
  • Within the above, 7+ years in a Senior IT Engineer, Product/Program Management role, or similar.
  • Within the above, 3+ years in a Business Relationship Management/Partner role.
  • Demonstrated management/leadership positions in complex, matrixed enterprises.
  • Experience supporting biopharma/biotech manufacturing or comparable regulated industries strongly preferred (exposure to DSM/DPM operations beneficial).


Preferred Qualifications
  • Master's degree or PhD in Information Systems, Science, Engineering, or Business.
  • Certifications: ITIL Foundation v3/v4, BRM Institute (BRMP), PMP/PRINCE2, Agile/Scrum (PSM/CSM), Lean/Six Sigma.
  • Experience with portfolio/demand management, PMO processes, value realization, organizational change management, and executive-level reporting.


Our programs are designed to focus on maintaining and enhancing all pillars of health with a robust benefits package including medical, dental, vision and prescription drug coverage with the option of a Health Savings Account with company contributions. In addition, we offer an industry leading 401(k)savings plan, insurance coverage, employee assistance programs and various wellness incentives. We support life-work balance with paid vacation time, sick time, and company holidays. Explore a supportive environment that enriches both your personal and professional growth!

This is a global position that will support all FUJIFILM Biotechnologies sites. This position can be based at any of our locations around the globe. Benefits and compensation will be governed by the location that you are based from and considered your home site.

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

About Fujifilm Manufacturing USA, Inc

Fujifilm Manufacturing USA, Inc is a subsidiary of Fujifilm Holdings Corporation, a Japanese multinational conglomerate that specializes in imaging and photography. Fujifilm Manufacturing USA, Inc is responsible for the manufacturing of photographic paper, film, and other imaging products in the United States. The company was established in 1988 and has its headquarters in Valhalla, New York. Fujifilm Manufacturing USA, Inc operates as a subsidiary of Fujifilm North America Corporation.
Learn more about Fujifilm Manufacturing USA, Inc
Size
72,332 employees
Industry
NASDAQ

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