Northern Trust

Principal - IAM Platform Operations

Northern Trust • $125K — $150K *
Tempe, AZ 85281In-Person
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Identity & Access Management, Cyber Security, or Enterprise Technology.
  • Deep expertise in Identity Governance, Privileged Access Management, Authentication, Authorization, and Identity Lifecycle Management.
  • Proven experience supporting and optimizing large-scale enterprise IAM platforms.
  • Strong understanding of platform operations, service reliability, automation, and cloud technologies.
  • Ability to influence technical strategy and drive cross-functional execution across multiple teams.
  • Experience in highly regulated environments and control-driven organizations.

Responsibilities

  • Serve as the senior technical leader for IAM platform operations and service management.
  • Define operational standards, support models, and monitoring strategies for IAM services.
  • Lead complex operational initiatives and platform modernization efforts.
  • Drive automation, observability, and operational excellence across the IAM portfolio.
  • Partner with Engineering and Architecture teams on platform design and production readiness.
  • Lead root cause analysis and remediation of significant operational incidents.
  • Establish operational metrics and executive performance dashboards.

Benefits

  • Opportunity to work in a recognized Global Capability Center.
  • Access to diverse talent and innovative projects.
  • Engagement in strategic roadmap development and investment priorities.
  • Technical mentorship and thought leadership opportunities.
Full Job Description
Principal, IAM Platform Operations
Position Summary

The Principal, IAM Platform Operations serves as the senior technical and operational authority for Northern Trust's Identity and Access Management (IAM) platforms. This role is responsible for driving platform stability, operational strategy, service maturity, automation, and technical governance across Identity Governance, Privileged Access Management, Authentication, Authorization, Non-Human Identity, and AI-Agent Identity services. The Principal partners across Product Management, Engineering, Architecture, Risk, and Technology Operations to ensure IAM services are secure, resilient, scalable, and aligned with enterprise objectives. Based on the IAM operating model, Platform Operations is a dedicated function supporting the broader IAM strategy. [IAM_30-60-...iorities 2 | PowerPoint], [Cyber Prog...AM_updated | PowerPoint]
Key Responsibilities
  • Serve as the senior technical leader for IAM platform operations and service management.
  • Define operational standards, support models, monitoring strategies, and reliability practices across IAM services.
  • Lead complex operational initiatives, platform modernization efforts, and service maturity improvements.
  • Drive automation, observability, resiliency, and operational excellence across the IAM portfolio.
  • Partner with Engineering and Architecture teams on platform design, scalability, recoverability, and production readiness.
  • Lead root cause analysis and remediation of significant operational incidents and systemic issues.
  • Establish operational metrics, service health reporting, and executive performance dashboards.
  • Support regulatory examinations, audits, risk assessments, and control validation activities.
  • Provide technical mentorship and thought leadership for Engineers, Leads, and Operations teams.
  • Influence strategic roadmap development and investment priorities across the IAM domain.
Required Qualifications
  • 10+ years of experience in Identity & Access Management, Cyber Security, or Enterprise Technology.
  • Deep expertise in Identity Governance, Privileged Access Management, Authentication, Authorization, Identity Lifecycle Management, and Non-Human Identity.
  • Proven experience supporting and optimizing large-scale enterprise IAM platforms.
  • Strong understanding of platform operations, service reliability, automation, cloud technologies, and operational resilience.
  • Ability to influence technical strategy and drive cross-functional execution across multiple teams.
  • Experience supporting highly regulated environments and control-driven organizations.
Preferred Qualifications
  • Hands-on expertise with CyberArk, Saviynt, Entra ID, Okta, Ping, ServiceNow, and related IAM technologies.
  • Experience with cloud identity platforms, automation frameworks, and operational analytics.
  • Knowledge of NIST, COBIT, FFIEC, and industry-standard security control frameworks.
  • CISSP, CISM, CyberArk, Saviynt, Microsoft Security, or similar certifications.


About Our Tempe Office

The Northern Trust Tempe office opened in 2015 with 75 employees and now serves over 75 different business functions with more than 700 employees. The team is recognized as a Global Capability Center that delivers exceptional value, quality, expertise and innovation through our diverse talent. Learn more.

About Northern Trust

Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, and fiduciary and banking solutions to corporations, institutions, and affluent individuals. They have evolved with the changing needs of their clients and their world.

Northern Trust Careers

Joining Northern Trust means becoming part of a global financial services institution that is dedicated to providing expert guidance and innovative solutions to its clients. At Northern Trust, we pride ourselves on fostering a culture of leadership, diversity, and innovation, which makes us a premier destination for career growth in the financial industry.

Work You’ll Do

At Northern Trust, you will collaborate with some of the most talented professionals in the financial sector. Our team is committed to excellence and equipped with a diverse range of skills that contribute to our dynamic environment. Here, you will have the opportunity to lead projects that transform our services and drive significant value for our clients across the globe.

Explore Job Opportunities and Internships

Whether you are starting your career or looking to make a significant impact in the financial industry, Northern Trust offers a variety of job opportunities and internships that will help you achieve your professional goals. From entry-level positions to leadership roles, our company is actively hiring individuals who are passionate, curious, and driven to excel.

Innovative Work

Northern Trust is at the forefront of financial innovation. Our employees are encouraged to think creatively and leverage cutting-edge technologies to solve complex problems. By joining our team, you will work on pioneering solutions that redefine the standards of financial services.

Be Part of a Great Team

Our team at Northern Trust is more than just a group of employees – we are a community. We value collaboration, and our culture is built on mutual respect and a commitment to diversity and inclusion. Working with us, you will experience a supportive network that is passionate about sharing knowledge and ideas.

Future-Proof Your Career

Northern Trust is dedicated to your professional development. We offer comprehensive benefits, diversity training, and numerous resources to help you grow your career. With our support, you can expand your skills, gain valuable experience, and achieve professional certifications that will enhance your career trajectory.

Stay Connected

Join Our Team

Discover the perfect role for you at Northern Trust by exploring our current job openings that match your skills and interests. We are looking for professionals who are solution-driven and eager to contribute to our legacy of financial excellence.

Keep Up to Date

Stay informed with the latest career tips, industry insights, and professional growth opportunities—all available through our careers blog. At Northern Trust, we ensure that our team members are always ahead in the industry.

Job Alert Emails

Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. At Northern Trust, exciting and rewarding opportunities are always on the horizon, and we are eager to see where your talents can take us. Join Northern Trust today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Here, every position is a chance to contribute to something bigger and to turn your job into a meaningful career.
Learn more about Northern Trust
Size
21,100 employees
Market Cap
$18.1 billion
Industry
Net Income
$1.2 billion
Founded
1889
5 Year Trend
+4.9%
Revenue
$6.1 billion
NASDAQ

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