Principal/Director, Client Development

Heidrick & Struggles

$100K — $180K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS Degree required
  • Experience in business development, commercial relationship management, or related fields, especially with large, complex accounts
  • Industry experience in the Industrial sector
  • Strong client relationship-building skills, acting as a trusted advisor
  • Excellent verbal, written, and presentation abilities for engaging C-level executives
  • Demonstrated contract negotiation and management skills
  • Ability to navigate complex organizational challenges and prioritize multiple initiatives effectively

Responsibilities

  • Create targeted business plans and account engagement strategies for key target accounts
  • Deepen sales techniques and apply sales enablement tools throughout the sales cycle
  • Proactively engage leads via multiple channels and qualify them against BTG's criteria
  • Execute effective outreach to drive new business development and opportunities
  • Tailor demonstrations of BTG services specific to client needs and past collaborations
  • Manage revenue goals and key commercial metrics like meetings and opportunities
  • Maintain active oversight on client projects to ensure satisfaction and drive further opportunities

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Disability leave and parental leave
  • Paid time off
  • 401k contributions
  • Eligibility for discretionary bonuses
Full Job Description

Job Description:

Position Overview:

Business Talent Group (BTG), as a subsidiary of Heidrick & Struggles, is seeking a Director/Principal to advance our commercial efforts in key target accounts .This individual will be working with a mix of current and future clients to surface and manage individual project opportunities and cultivate and establish enterprise and long-term relationship-based revenue growth. The successful candidate will develop and manage account-based strategies for client engagement, lead and build senior client relationships, cultivate and manage project evaluations, partner with client service teams on talent placements and active projects, and contribute to best practice sharing across the client development team. This role requires surfacing and exploring key issues of relevance to target account companies, planning and overseeing the execution of projects with clients, and supporting the development of and guiding internal strategy to better serve clients. This leader may also be called on to lead high-priority initiatives and collaborate with colleagues across the firm to explore and uncover business needs to deliver and grow the firm's client base.

position responsibilities

This role will have three primary job responsibilities, including new client/business development, ongoing client management, and internal collaboration.

Business Development

  • Creates a targeted business plan that includes account-based client engagement strategy and market intelligence gathering that aligns to key functional areas / buying centers in target accounts
  • Continuously hones sales techniques, deepens understanding and practice of the full sales cycle, and learns and utilizes sales enablement tools
  • Proactively prospects to identify and target potential leads through various channels, and effectively assessing and qualifying new leads to ensure they meet our criteria
  • Executes a high volume of outbound top of funnel activity to engage prospects in discovery calls, drive new business development, opportunity creation and follow-up
  • Through call prep, tailor's demonstrations of BTG services to specific accounts and relationships, considering past and existing work streams. Prepares and manages the customization and development of new business development materials and collateral
  • Manages quarterly, half, and annual revenue goals, along with other key commercial metrics (meetings, new opportunities, etc.)

Ongoing Client Management

  • Proactively anticipates customer needs based on market activity and guiding firm investment in new areas; conducts market intelligence to understand and position against key competitors
  • Establishes and maintains contact with top decision makers at key clients that facilitates buy-in on proposed solutions from top management levels at assigned accounts
  • Serves as a senior advocate for client/prospective client needs – working as trusted advisor to help clients navigate our industry and support solution development in collaboration with experts across BTG
  • Partners with client success and delivery team, advising and directing project scoping and talent search processes, supporting the proposal development process, the pricing, and contracting strategy, and managing project economics and risk
  • Maintains 100% project and talent oversight on active projects to ensure client satisfaction and engagement, supporting extension and expansion of BTG project opportunities with existing clients and new referrals

Internal Collaboration

  • Maintains open communication with all departments, regularly updates and shares information, and leverages departmental strengths through teamwork and cooperation to achieve common goals
  • Promotes a positive and supportive work culture by encouraging colleagues, recognizing their contributions, and ensuring everyone feels valued
  • Demonstrates a mindset of focus on achieving better outcomes by working harmoniously with all departments i.e. 7solution oriented8

Qualifications

  • A BA/BS Degree is required
  • Ideally a mix of business development, commercial relationship management, or related experience, experience with large, complex, multi-site accounts preferred
  • Experience selling into the Industrial industry
  • Experience building and broadening client relationships across all key influencers and serve as a trusted advisor and consultant.
  • Superior verbal, written and presentation skills; comfort with engaging with and presenting to board-level and C-level executives
  • Ability to spend significant time (60%+) 7in market8 with clients 6 mostly virtual with some amount of in-person as relevant
  • Proven contract negotiation and management skills, able to work collaboratively with both client and internal teams (e.g., procurement, legal, finance) to balance needs of BTG and client
  • Familiar with developing and maintaining sales plans, managing multiple initiatives/work streams simultaneously
  • Ethical, confident, and creative, with a persistent 7can do8 attitudea0
  • Proven ability to navigate an often ambiguous and complex organization to resolve customer issues and internal roadblocks
  • Ability to multi-task and prioritize with relative ease
  • Ability to collaborate without ego, preference for working in a team environment, commitment to building and maintaining positive relationship with colleagues across departments
  • Tendency to pick up a wrench. Proactive mindset and approach: able to think several steps ahead anticipate teammates6 needs, and suggest improvements to existing processes
  • Runs to criticism, continually seeking feedback and making improvements
  • Approaches work with a spirit of generosity. Endeavors to serve everyone6 colleagues, clients, partners6 beyond expectation, and with appreciation

Pay Range Guidelines for this Position:

The salary range for this position is 100000 USD to 180000 USD. Compensation is based on several factors including but not limited to education, work experience and skills. In addition to your salary, BTG offers discretionary bonuses (subject to eligibility requirements) and a comprehensive benefits package including: medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). Note: we have a location based compensation structure; there may be a different range for candidates in other locations.


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