About the team and the role:eBay's Design organization creates seamless, end-to-end experiences that connect millions of buyers and sellers globally. The team is customer-focused, collaborative, and driven by curiosity-working across product, engineering, and business to solve complex problems and deliver meaningful impact.
As a Principal Designer (director-level), you will define eBay's long-term experience vision, working closely with executive leadership to shape strategy, drive alignment, and lead multi-year, enterprise-wide initiatives that scale innovation and impact.
What you will accomplish:- Define and lead a long-term vision for the user experience that guides executive decisions and shapes eBay's multi-year strategy across buyers, sellers, and the platform.
- Lead annual strategic initiatives that rethink core commerce experiences-such as auctions, live commerce, and end-to-end journeys-through hands-on design exploration, prototyping, and execution that deliver clear business and customer impact.
- Drive design quality across the organization by actively crafting user experiences, setting a high bar for interaction and visual design, and building scalable frameworks, systems, and platforms that increase speed, consistency, and quality across global teams.
- Build scalable frameworks, systems, and platforms that increase speed, consistency, and quality across global teams.
- Explore and apply AI tools in workflows, modeling new ways of working through both strategic leadership and direct experimentation in design practice.
- Align senior leaders across Product, Engineering, Legal, and Operations to deliver complex solutions that no single team can achieve alone.
- Balance user needs, business goals, ambition, and regulatory requirements while making practical product and design decisions in execution.
What you will bring:- A maker mindset with 15+ years of experience moving fluidly between strategic thinking and detailed execution, including creating concepts, flows, prototypes, and polished user experiences.
- Demonstrated experience leading large-scale, ambiguous initiatives and delivering measurable outcomes across multiple teams or business domains.
- Strong ability to influence senior stakeholders (VP+), using clear communication, storytelling, and tangible design work to align on strategy and drive decisions.
- Expertise in designing and scaling systems, platforms, or end-to-end experiences within complex, global organizations, with a portfolio that demonstrates exceptional hands-on UX, interaction, and product design craft.
- Solid understanding of technical concepts, platform constraints, and how design decisions connect to business impact
- Proven ability to navigate uncertainty, define strategic direction, and secure alignment without direct authority
- Experience working across global teams; ability to operate effectively in a hybrid environment and collaborate across time zones
Additional DetailsDisclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This posting is not an indication that there is a position currently open or available, but serves as a general description of the qualifications and skills required for positions of this type.
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