Lead Engineer - Application Support
Job Description
Responsibilities:
- Manage and optimize application monitoring tools and systems;
- Develop monitoring strategies and best practices to improve performance;
- Monitor application performance metrics and troubleshoot issues as necessary;
- Collaborate with development and operations teams to implement monitoring solutions;
- Provide leadership and guidance to a team of monitoring engineers;
- Establish monitoring workflows and processes to streamline operations;
- Develop and maintain monitoring documentation and reports for stakeholders.
- Manage and optimize application monitoring tools and systems;
- Develop monitoring strategies and best practices to improve performance;
- Monitor application performance metrics and troubleshoot issues as necessary;
- Collaborate with development and operations teams to implement monitoring solutions;
- Provide leadership and guidance to a team of monitoring engineers;
- Establish monitoring workflows and processes to streamline operations;
- Develop and maintain monitoring documentation and reports for stakeholders.
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Certifications
AWS Certified Cloud Practitioner - PluralsightPluralsight, AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS), ITIL Foundation - AxelosAxelos, STI Certified Call Center Professional (CCCP) - CornerstoneCornerstone, VMware Certified Professional (VCP) - VmwareVmware
Required Skills
Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, ITIL Framework, ITIL Practices, Microsoft Access VBA, People Leadership, Personal Effectiveness, Process Automations, Release Management, Risk Management, Robotic Process Automation, Storytelling, Technical Support, Unix Shell Scripting
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Application Support
Remote Type -
Office
Work Shift -
Day Job (Canada)
Compensation Range-
