ABOUTTHE POSITIONThe HR Shared Services organization is focused on transforming the employee experience through operational excellence, process optimization, automation, and innovative technology solutions.As we continue investing in enterprise-wide HR transformation, we are seeking a Principal Business Process Analyst to lead strategic initiatives that improve scalability, efficiency, and service delivery across our global HR operations.
In this highly visible role, you will partner with Shared Services Leadership, HR Centers of Excellence, HR Technology teams, and stakeholders across the business to identify opportunitiesfor improvement and drive meaningful change. You will help shape the future of HR operations through continuous improvement methodologies, automation strategies, and AI-enabled solutions that deliver measurable business impact.
HOWYOU’LL MAKE A DIFFERENCE- Leadstrategic HR business process transformation initiatives across global operations.
- Identify,prioritize, and execute high-impact process optimization opportunities.
- Driveautomation, workflow enhancement, and AI-enabled operational improvements.
- Partnerwith HR leaders, technology teams, and cross-functional stakeholders to align priorities and implementation plans.
- Facilitateprocess design workshops, requirements gathering sessions, and agile ceremonies.
- Developand maintain roadmaps supporting continuous improvement and transformation objectives.
- Establishstandards for process governance, operational effectiveness, and scalable solutions.
- Mentorteam members and help strengthen continuous improvement capabilities across the organization.
YOUARE- Astrategic thinker who enjoys solving complex business challenges.
- Comfortableworking through ambiguity while creating structure and direction.
- Aninfluential communicator who can engage effectively with senior leaders and stakeholders.
- Passionateabout continuous improvement and operational excellence.
- Collaborativeand relationship-oriented across functions, teams, and regions.
- Motivatedby building new capabilities and driving organizational change.
YOUHAVE- Extensiveexperience leading HR process transformation and operational excellence initiatives.
- Strongexpertise in Lean, Six Sigma, Design Thinking, or related continuous improvement methodologies.
- Provenexperience implementing automation, workflow improvements, and AI-enabled business solutions.
- Demonstratedsuccess leading complex cross-functional projects using Agile methodologies.
- Exceptionalstakeholder management, influencing, and executive communication skills.
- Experiencewith HR technology platforms, analytics, process mining, data visualization, or related technologies preferred.
