Manager, Analyst Services

Solovis

$110K — $130K *
US-AnywhereRemote in United States
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in data management or a related field
  • Proficiency in workflow automation tools like Alteryx and Power Automate
  • Strong understanding of API integration and data feed management
  • Demonstrated ability in data extraction, mapping, and enrichment
  • Experience in KPI and SLA management for team accountability
  • Familiarity with investment data, particularly in asset management or fund administration
  • Effective leadership and team development skills

Responsibilities

  • Lead the team to meet service level agreements (SLAs) and quality targets
  • Develop and maintain automation processes to enhance efficiency
  • Oversee document retrieval and manage data integration systems
  • Ensure accuracy and quality control of data across various asset classes
  • Monitor key performance indicators (KPIs) related to team performance
  • Recruit and train team members to strengthen capabilities
  • Collaborate with cross-functional teams for onboarding new clients and improve processes

Benefits

  • Opportunities for professional development and skill enhancement
  • Access to cutting-edge technologies and tools
  • Supportive team culture focused on collaboration and accountability
  • Flexible work environment to promote work-life balance
Full Job Description
Manager, Analyst Services

Key Responsibilities
  • Lead and hold team accountable to SLAs, quality targets, and throughput goals.
  • Build/maintain automation (Alteryx, Power Automate, Python) to increase straight-through processing.
  • Manage document retrieval, data feed integrations, API connections, and failure alerting.
  • Own extraction, mapping, enrichment, and QA/QC across public, private, and operational asset classes.
  • Track KPIs (SLA adherence, accuracy, uptime, automation coverage, cycle time).
  • Recruit/cross-train team to build bench strength and reduce single points of failure.
  • Partner cross-functionally with Data Ops, Data Processing, Client Delivery, and Professional Services (new fund/client onboarding).
  • Drive process improvements to reduce recurring errors and rework.


Competencies
  • Disciplined Execution & Accountability
  • Team Development & Coaching
  • Process Improvement Mindset
  • Cross-Functional Collaboration
  • Data-Driven Decision Making
  • Change Management & Adaptability
  • Root Cause Problem Solving
  • Clear & Concise Communication

Skills
  • Workflow Automation & Orchestration (Alteryx, Power Automate)
  • Data Integration & Pipeline Management (APIs, file transfer, feed monitoring)
  • Data Extraction, Mapping & Enrichment
  • Document Management & Classification
  • KPI & SLA Management
  • AI & Intelligent Automation Fluency (OCR, NLP, classification models)
  • Team Capacity Planning & Resource Allocation
  • Investment Data Domain Knowledge (asset management/fund admin a plus)


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