Testing Required: Not Applicable
Employment Sponsorship: This position is not eligible for visa sponsorship currently.
Hybrid Role: This role is hybrid, with an established schedule of in-person work required at an assigned work location. Any remote work is expected to be performed from an employee's primary residence, unless allowed (or prohibited) through the Company's remote work guidelines.
Emergency Response: Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers.
Job SummaryExperienced business operations analyst who examines and measures the effectiveness of existing business processes, including complex financial or budget data, and recommends sustainable, repeatable, and quantifiable business process improvements intended to enhance the business unit's operational effectiveness. Data subject to analysis may include operational effectiveness, capacity utilization, industry benchmarks, etc. applicable to the Distribution Operations area. No supervisory or managerial responsibilities; assignments are received in the form of broad objectives; incumbent has latitude for independent action in setting related objectives proceeding accordingly.
Key Accountabilities- Collects & prepares data and operations analyses that may include competitive data, operational effectiveness and capacity utilization to develop and initiate recommendations for business practice improvements, focusing on enhanced safety, increased productivity, reduced cost, and/or related issues within the assigned business unit.
- Partners with cross-functional teams (i.e. Controllers, Investment Strategy and Project Management) to obtain financial targets for DO Capital and O&M buckets of work to determine resources allocations per bucket and project/program.
- Collects and analyzes historical and spend data to forecast trends for the various buckets of work.
- Collects, manages, communicates detailed resources specifications for assigned buckets of work; makes recommendations to senior leadership on internal and external resources for open specifications to fit project demand and budget.
- Aligns and flexes resources and prioritizes work to achieve on time metrics and capital targets.
- Leads continuous improvement efforts for the business unit, and develops, tracks and reports key metrics.
- Provides statistical information to ensure the most effective utilization of personnel, equipment and materials for electric operations.
- Prepares and provides resources progress reports, trending charts and analyses, and reports forecasts for all significant project and program scheduling activities.
- Analyzes metric data and provides countermeasures on the business unit's scorecard.
- Researches best business practices in- and outside the business unit to establish benchmark practices and data.
- Facilitates / leads meetings and group discussions relevant to the business unit's operational effectiveness.
Minimum Education & Experience RequirementsThis is a multitrack base requirement job; education and experience requirements can be satisfied through one of the following three options:
- High School diploma or equivalent and 9 years of experience working in a data and analytical function.
- Associate's degree and 7 years of experience working in a data and analytical function.
- Bachelor's degree and 5 years of experience working in a data and analytical function.
Preferred Qualifications
- Bachelors Degree in Electrical Engineering
- Masters in Business Administration
- Project Management Certification
Other Qualifications- Consulting and influencing skills consistent with the ability to build relationships and influence parties; may include getting parties to embrace changing expectations and initiatives.
- Written and verbal communication & advocacy skills consistent with the ability to present results of projects & research to senior level management, and engage in persuasive written & verbal interaction.
- Ability to conduct effective meetings & manage the meeting process with optimal results.
- Initiates new ideas and approaches; challenges orthodox practices & approaches with reasonably sound alternatives.
- Ability to analyze complex financial data & develop optimal recommendations & solutions.
- Deals effectively with resistance; takes positive steps to avoid the recurrence of errors through constructive critique.
- Proficiency in analyzing data from different sources and developing optimal recommendations and solutions
- Well-developed planning and problem solving skills; demonstrated ability to manage multiple tasks, issues or projects that may include high visibility initiatives and require teamwork and planning Understanding of continuous improvement and proven ability to apply and implement CI principles to optimize processes and affect tangible and positive outcomes
Additional InformationIncumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.
